Nayeem Riddhi

Hello,

How you have used the password, it should work. Please, let me know and if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Ok, you have installed the option which i have attached to this reply.

However, you can remove the option deleting the wpdm-premium-packages plugin from your plugin folder.

Thanks.

Ok, great, Glad to hear that your problem has been solved.

Hello,

Have you checked this option?

Hi,

Please follow these steps to update and solve the problem,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Please check, if the problem remains.

Thanks.

Yes, possible. I will try to adjust it tomorrow.

Thanks.

Hi,

It is working on my side. if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hi,

I have changed the color from User Interface > Colors > Primary, now check, is it ok or not.

Thanks.

Hi,

Please try like this,

add_filter('wpdm_button_image','my_btn_image',10,2);
function my_btn_image($link_label,$package){
    $link_label = "<img src='/wp-content/uploads/2020/01/your_download_image.png' >";
    return $link_label;
}

Hope it will help you. please let me know.

Thanks.

Hi,

I have checked your site. The console giving these errors. Most probably server is blocking the WPDM CSS/JS. Please ask your server support to check the issue. The JS and CSS are not loading frontend and backend on both sides.

Please let me know.

Thanks.

So, it should work

Please, give your temporary wp-admin login details in private reply for checking. I will see your issue soon.

Thanks.

Hi,

If your problem is urgent, please mention, we have a queue task of problem to solve. we try to solve the problem as soon as possible. please have patience.

Thanks.