Nayeem Riddhi

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks

Hi,

Have you checked Allow Access option from the package settings? It will give you a chance to restricting some visitors to the particular package. Also, you can check Downloads > Settings > Access Setting <strong>When user is not allowed to download:</strong> option. please check.

Thanks.

You have missed giving the credentials of your site. please give in a private reply.

Thanks.

Hi,

Do you want to edit the email or adjust some settings ? have you checked the Downloads > Templates > Purchase Confirmation ( To: Customer ), if you are using WPDM PRO, you have access to edit that.

Thanks.

Hi,

Are you talking about featured image thumbnail or additional previews image? let me know.

Thanks.

Hi,

Now check. It is working. Please hard reload the page or press CTRL + F5 if you are using windows operating system.

Thanks.

Hi,

Please adjust the code download-manager\libs\class.shortCodes.php in line number 452 with the below code,

$title = isset($title) && $title !='' && $total > 0?"<h3>$title</h3>":"";

we are going to update it in the next version.

Thanks.

Hello,

It might be a conflict with other plugins or may have conflicts with your theme scripts. please try enabling/disabling your other plugins, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Hi,

If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Hi,

I have checked one of your packages downloading after the package and it is showing in the history tab

please check

Thanks.

You can use the modified version uploaded before.

Thanks.

Hi,

Can you change encoding settings in wp-config.php to reflect the new UTF character set:

/** Database Charset to use in creating database tables. */
define('DB_CHARSET', 'utf8');

/** The Database Collate type. Don't change this if in doubt. */
define('DB_COLLATE', '');

Please let me know if it works for you.

Thanks.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Ok, just checking now.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

For #1, You can check, this https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/ for All-items tab

For #2, You can also check the above link for updating the package, you have also access there.

For #3, and for disabling the first email, please adjust the code from download-manager\libs\class.Apply.php in line number 337

if(get_option('__wpdm_disable_new_package_email') == 0 && wpdm_query_var('status') !== 'auto-draft')

and please back up the file for the next update.

Thanks.

Hi,

I have enabled the pdf stamper, http://bbv.32d.myftpupload.com/download/3-23-2020-2, the link is working fine, the download link working too. please check.

Thanks.

Hi,

This working fine from my side. I have tested two packages. one package giving access to the subscriber, author. other access was given to subscriber only. https://managementresearch.co.in/download/wpdm-test-2/, https://managementresearch.co.in/download/recession-impact-on-capital-structure-determinants-evidences-from-india/. I have attached image too.

Thanks.

Brother, It is working fine. please check,

http://intranet.cpam06-communication.com/telechargements/test-2/,

please see the attached screenshot,

Thanks.

I have checked that, it was ok, can you clear your cache, please let me know. I shall check it again.

Thanks.

Which page is related to your provide a screenshot?

Thanks.

Hi,

Are you talking about the loading SVG file? Like when you lock your packages, it shows when pressing the download link.

Hi,

Can you provide a temporary FTP credentials details for checking that? because sometimes, it may be some broken or conflict with the site. for that, it needs to check the scripts one by one via Cpanel or FTP.

Thanks.

Can you provide a screenshot where position do you want and the adjustments?

Thanks.