I have checked the issue. It may be a compatibility issue with the browser. I have informed about it to the related developer. I hope in the next release it will be fixed.
I am one of staff of them. please discuss furthermore in support@wpdownloadmanager.com with your payment related issue. please open a ticket here any settings related issue or adjustments with your add ons. I will try to look over those.
Hiding several sections with CSS will work if you put your CSS in theme/child theme CSS file. It is also an easy process. and if you have customized any add on part, never forget to keep it back up, because of the updates of the add on.
Oh really sorry, I have missed your topic. It may be a CSS or Jquery issue. Because, when you click the additional preview images “plus” image it takes you to the top of the page. Please try adjusting from Downloads > Settings > User Interface enabling/disabling styles/scripts. It may help you. Please let me know.
For canceling autorenewal please email support@wpdownloadmanager.com. If you want to cancel your subscription, please mail your order ID to or send an order note from your order details page.
For customizing reg form field orders, you need to edit the template file /tpls/wpdm-reg-form.php. However, we are soon, coming with an update for ACF add-on with a detailed reg form customization option.
WPDM Packages by Category widget working fine from my side, if possible, Please, give your temporary wp-admin login details in a private reply for checking.
[pdf_gallery] basically for multiple pdf files, you can better use [doc_preview]. Please check it from your triggered bootstrap model, if it helps for you.
It may be mistakenly included in All add ons pack or maybe not excluded from this pack because it is also a package/pack. For any payment related query, please contact here, support@wpdownloadmanager.com.
