Nayeem Riddhi

Hi,

Your PHP version is the same as before. please update to the latest.

Thanks.

Now, Has the problem been resolved yet? let me know.

Thanks.

Hi,

For that, you can check this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/. there also other shortcodes, you can also visit them from the right sidebar.

Thanks.

Please select the Storage in Database option, your problem will be resolved.

Hi @everyone,

For now, here is the solution for everybody,

Thanks.

Hi @everyone,

For now, here is the solution for everybody,

Thanks.

Hi,

I have checked your issue, for giving access to all visitors for downloading the file, you should give access permission as I image attached,

please check

Thanks.

You are using PHP version: 7.1.24. can you please update it to the latest one. let me know.

Thanks.

Hi,

Please extend your user role or give full admin role checking in detail. you can also provide frontend page URL.

Thanks.

Please try to deactivate the other plugins. it may help you. It may be conflicting somewhere, you can also switch to other themes. please let me know.

Thanks.

You can use multiplying it 8192. please check, if it helps you

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

However, you can download it from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, it is named as wpdm-directory-addon

I can’t able to see the attached links. Antivirus preventing me from that saying, It is a phishing URL.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

You can create user access credentials from Wp-admin > Users > Add new User. After that, you can also delete that after using temporarily.

Now, It is working fine after switching Bootstrap 4 to Bootstrap 3 from Downloads > Settings > User Interface

Hi,

Are you using the latest/updated one? if you are facing trouble with updating the directory add on, you can deactivate/delete and again manually install from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. it should work. please let me know if you need further assistance.

Thanks.

Sorry for having patience, just checking…

Hi,

You can restrict certain user by your created plan from Package Settings > Allow access

you can also restrict pages by your created plans from your pages,

Hello @everyone,

All custom templates have been sorted out from bottom to top, you were maybe missing there. and for package settings,

Have you tried this way,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

I have the templates the same as before and nothing changed. let me know.

Hi @piet17171,

please open a separate ticket for your issue.

Thanks.

Glad to hear this, if some section you don’t like with the bootstrap 3 version. please let me know for adjusting with bootstrap 4.

Thanks.