Nayeem Riddhi

Hi,

Sorry for some late. I can’t able to log in, this error is showing,

I think there might be a conflict one of your plugin in your site, can you deactivate others for checking where is the conflict making, you can also switch to other themes for checking.

Thanks.

Hi,

I have seen that you have used one of our page template 2 Columns, Image Left, by default it will show as the design shows now. What adjustments do you want to? for more clarification you can provide a screenshot too. I shall make it for you.

Thanks.

Yes, the category should be selected too. Do you want to create an alert before updating or creating a package for selecting category? or adjust the category in the default format/default category.

Thanks.

For the Thumbnail gallery image, you can see [thumb_gallery_WxH] template tag which you can use in page/link template. you can also see the other template tags in the docs here, https://www.wpdownloadmanager.com/doc/templates/template-tags/

Hi,

I think you have changed the page shortcode now, which shortcode you want to adjust. please let me know.

Thanks.

You can check this add on for membership plan, https://www.wpdownloadmanager.com/download/wp-pro-membership/. let me know if you need further assistance.

Thanks.

Yes, Only Block download link/ Hide Everything Option is available in WPDM PRO

Thanks.

Hi,

Install and activate the add-on just like any other regular plugin ( add-ons are actually just another plugin ). After activating page template add-on you will see template meta box in add/edit package window. There is drop-down you will see all custom page template available with your theme.

Please, give your temporary wp-admin login details in a private reply for checking. and I shall ask more if I need clarification more.

Thanks.

Checking your issue now, I shall reply here as soon as it is resolved, many thanks for your patience.

I have checked from my side, it is working fine from here. Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

For #problem_01, you can give access to a particular role, then he/she only able to download that. Thus you can also reset the download count after a certain period.

For #problem_2, An add on called https://www.wpdownloadmanager.com/download/advanced-access-control, you will be able to send notifications to assigned users for new uploads and update on old uploads.

Thanks.

Hi,

There also a pagination page for moving the next page. if it is not working for you please check, allow access option from package settings, is it properly set or not. let me know.

Thanks.

For solving #problem_1, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Sorry for having patience, you just have to put the below code,

"searchPlaceholder": "<?php _e("Search here...:",'download-manager'); ?>",

in tpls\wpdm-all-downloads.php in download-manager folder line number between 47-48

For the next update, if you don’t want to lose it, please follow this doc for saving it in your theme,

https://www.wpdownloadmanager.com/doc/template-files/.

Regards

Hi,

Generally, it doesn’t happen. Maybe some caching issues or server publishing issues related to it. if possible, Please, give your temporary wp-admin login details in a private reply for the further checking.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking and also provide some screenshots of what you were trying to do.

Thanks.

Please elaborate on your query more.

Thanks.

Hi,

Which part are you facing the problem? does it related to this doc, https://www.wpdownloadmanager.com/doc/add-new-package/ or frontend feature this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/ and which page you want to refer. please let me know.

Thanks.

Hi,

Sorry for some inconvenience, one of your theme script function called function thb_lazy_images_filter( $content ) was making the conflict. I just commented out the code which was made conflict. But the site is showing error. however, I have found issue. Can you provide temporary FTP credentials in a private reply for adjusting it?

Thanks.

Hi,

Sorry for some inconvenience. Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please use v2 for now, it is compatible with the WPDM version.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.