Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 18,401 through 18,425 (of 19,620 total)

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Mar 23, 2020 at 4:58 pm in reply to: Possibility to open or download #122690

Moderator

Hi,

I have checked your issue. For open file in the browser has some extra functionality that has been enabled via some functions, but it has not available template tags. on the other hand, downloading the file has available template tags. I am searching for an alternative way of making it possible. I will update you soon if it possible.

Thanks.

Mar 23, 2020 at 4:41 pm in reply to: S3 Storage Plugin, Download and install fails after domain change #122688

Moderator

Hi
Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page. I hope this will help you.

Thanks.

Mar 23, 2020 at 4:37 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122687

Moderator

Naturally, it doesn’t happen for auto deactivating

Mar 23, 2020 at 4:19 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122683

Moderator

No, I didn’t log in to your site recently. I will update you soon with your plugin.

Thanks.

Mar 23, 2020 at 1:44 pm in reply to: Advanced Access Control not blocking users #122671

Moderator

Hi,

The feature is filename is showing, but the download button is not showing If you remove the user’s name from Select Members. and give access to all visitors then it will be shown the download button. otherwise, no user can able to access download the file. Please check and let me know.

Thanks.

Mar 23, 2020 at 10:49 am in reply to: cannot update #122664

Moderator

Hi
Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Mar 23, 2020 at 10:48 am in reply to: pagination for archive page does not work properly #122663

Moderator

Hello,

Please follow these steps to update the add on,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version.

and please let me know if it helps you.

Thanks.

Mar 23, 2020 at 10:46 am in reply to: file visibile only member logged #122662

Moderator

Hi,

Please see the doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/, if it helps you. let me know.

Thanks.

Mar 23, 2020 at 10:44 am in reply to: Advanced Access Control not blocking users #122661

Moderator

Hello,

I have tried from the incognito mode. it is working there. please check and let me know.

Thanks.

Mar 23, 2020 at 10:38 am in reply to: EMAIL Lock – immediate download #122660

Moderator

Hello,

It should be worked when you fill-up the email lock information. If possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 23, 2020 at 9:02 am in reply to: Google Drive Add-on #122658

Moderator

Hi,

It may be caused by setup issues or configuration. if possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 23, 2020 at 8:57 am in reply to: Basic Front End Display Question #122657

Moderator

Hi,

Please, give your temporary wp-admin login details in a private reply for adjusting. you may be messed up the code.

Thanks.

Mar 23, 2020 at 8:54 am in reply to: How can I remove my download post from website search results. #122656

Moderator

Hi,

Please add the following code at the end of your active theme’s functions.php

function noindex_for_wpdm()
{
    if ( is_singular( 'wpdmpro' ) ) {
        echo '<meta name="robots" content="noindex, nofollow">';
    }
}

add_action('wp_head', 'noindex_for_wpdm');

I hope, it will help you.

Thanks.

Mar 23, 2020 at 8:45 am in reply to: Two issues with simple use of DM #122655

Moderator

Hi,

I have checked from your site, the templates working fine. If you want to see the preview of templates you can check them from Downloads > Templates and the preview button. and if you want to edit or adjust with new code, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are usinglink-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page templateor tpls>link-templates for link template. or if you want to create from the admin panel you can use the PRO version. you will find templates available tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/

and for showing package related categories you can use this tag in your template[categories]. it is also available here, https://www.wpdownloadmanager.com/doc/templates/template-tags/

and for third when you have given allow access to the subscriber as an administrator you can see the download button, but if you check the file/package from the incognito mode it is not showing there. please check and let me know.

Thanks.

Mar 22, 2020 at 9:59 am in reply to: How can i open “Request Update Function” For Download Manager Pro? #122641

Moderator

Please elaborate your query, which functionality you want?

Thanks.

Mar 22, 2020 at 9:58 am in reply to: How can i set currency for Download Manager Pro? #122640

Moderator

Glad to hear that, if you need further assistance please open a ticket here.

Thanks.

Mar 22, 2020 at 9:55 am in reply to: How can i open “Request Update Function” For Download Manager Pro? #122637

Moderator

So, you want custom support like some customization as your requirements? Please let me know.

Thanks.

Mar 22, 2020 at 9:40 am in reply to: How can i set currency for Download Manager Pro? #122635

Moderator

Hi,

If you are familiar with WordPress, it is as like as same process and also for the package settings. Please elaborate your query what’s your requirements?

Thanks.

Mar 22, 2020 at 9:36 am in reply to: Download button for email lock download is showing in white #122634

Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 22, 2020 at 7:23 am in reply to: “there has been a critical error” with protection options #122631

Moderator

Hi,

I have checked from my side with proper configuration and settings. and it’s working. Please for Linkedin provide Redirect URLs as I attached the image in this reply and also provide app details for twitter. it should work. And never forget to put token or ID carefully.

Thanks.

Mar 22, 2020 at 1:35 am in reply to: Download button for email lock download is showing in white #122555

Moderator

Hi,

You can adjust them from Downloads > Settings > User Interface > Colors/ Google Font. Then please adjust the Download Button option

Thanks.

Mar 22, 2020 at 1:04 am in reply to: Advanced Access Control not blocking users #122554

Moderator

This reply has been marked as private.

Mar 21, 2020 at 1:24 pm in reply to: Conflict with WooCommerce Membership also #122545

Moderator

Please describe your problem elaborately and give related pages for checking, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 21, 2020 at 1:08 pm in reply to: You are not allowed to download #122544

Moderator

Hi,

Please check from Package Settings > Allow Access is there any restriction remained.

Thanks.

Mar 21, 2020 at 9:54 am in reply to: Download link in the mail cannot work #122542

Moderator

Hi,

Email template can be customized. Please, give your temporary wp-admin login details in a private reply for checking and adjusting.

Thanks.

Viewing 25 posts - 18,401 through 18,425 (of 19,620 total)

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