Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 18,251 through 18,275 (of 19,624 total)

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Apr 3, 2020 at 3:07 am in reply to: Unable to update Download Manager #125026

Moderator

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Apr 3, 2020 at 3:05 am in reply to: Hide file details #125023

Moderator

Hi,

Yes, You can follow this doc and edit templates, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. Thus you can also replace your default template by custom made template.

I hope it will help you.

Thanks.

This reply was modified 5 years, 5 months ago by Nayeem Riddhi.

Apr 3, 2020 at 3:02 am in reply to: WDPM Archive Sidebar not showing up #125020

Moderator

Hi,

Please check from Downloads > Settings > User Interface enabling/disabling styles/scripts if it help you. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Apr 3, 2020 at 2:44 am in reply to: lazy load looping infinite #125019

Moderator

Hi,

The lazy download is not working correctly in the live server, but working in localhost. I have found the issue. Soon I will try to update about this.

Thanks.

Apr 3, 2020 at 2:03 am in reply to: all addons pack – “WordPress Download Manager Special Pack” #125014

Moderator

Ok, I have seen this. This is not office hours in our local time. you may get an update about this 3-4 hours later.

Thanks.

Apr 3, 2020 at 1:56 am in reply to: all addons pack – “WordPress Download Manager Special Pack” #125011

Moderator

Hi,

Those add-ons are in the all-add-on pack, they are also in

WordPress Download Manager Special Pack

.

so, what may be the conflict?

Please let me know.

Apr 3, 2020 at 1:43 am in reply to: all addons pack – “WordPress Download Manager Special Pack” #125009

Moderator

Hi,

If you look into the https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/, then you will find there also included some special add on. Those you have already purchased through

all add-ons pack

Please let me know.

Thanks.

Apr 3, 2020 at 1:34 am in reply to: Live Chat Private Message is not working #125007

Moderator

Soon, you will be updated about this.

Thanks.

Apr 3, 2020 at 1:33 am in reply to: all addons pack – “WordPress Download Manager Special Pack” #125006

Moderator

Hi,

Can you please look into it? https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,

Please let me know if it helps you.

Thanks.

Apr 3, 2020 at 1:28 am in reply to: File not found #125004

Moderator

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Please let me know if it helps you.

Thanks.

Apr 3, 2020 at 1:05 am in reply to: Conflict with LearnPress course Tabs (tabs don’t works) #125003

Moderator

Hi,

Please adjust settings from Downloads > Settings > User Interface enabling/disabling styles/scripts. if it helps you please let me know.

Thanks.

Apr 3, 2020 at 12:52 am in reply to: Change font colour #125002

Moderator

Hi,

Which version you are using? have you changed something from Downloads > Settings > User-interface. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Apr 3, 2020 at 12:37 am in reply to: ReCaptchaV3 #125001

Moderator

Hi,

We update frequently for making compatible with the latest. we also try to add this feature too in our updated version.

Thanks.

Apr 2, 2020 at 3:59 pm in reply to: Changelogs for latest updates #124954

Moderator

Hi,

Please check here, https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/

Thanks.

Apr 2, 2020 at 3:11 pm in reply to: Archive Categories not expanding #124948

Moderator

Maybe one script conflicting inside the plugin

Apr 2, 2020 at 3:06 pm in reply to: Conflict with WooCommerce Membership #124947

Moderator

Please let me know, #2 and #3 get solved thus this way.

Apr 2, 2020 at 3:04 pm in reply to: Conflict with WooCommerce Membership #124946

Moderator

Hi,

Please follow these steps if your problem get a solution by upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

Apr 2, 2020 at 3:03 pm in reply to: Update Download Manager #124945

Moderator

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Apr 2, 2020 at 1:37 pm in reply to: Archive Categories not expanding #124936

Moderator

Hi,

The plugin Bold Builder making the conflict. after disabling the plugin, it is working fine. Please check.

Thanks.

Apr 2, 2020 at 10:03 am in reply to: Conflict with WooCommerce Membership #124928

Moderator

Hi,

For issue #3, is it causes for WooCommerce Membership plugin? please let me know.

Thanks.

Apr 2, 2020 at 9:33 am in reply to: Polylang categories #124926

Moderator

Hi,

You can use Loco Translate or gtranslate plugin also. I hope they may help you.

Thanks.

Apr 2, 2020 at 9:24 am in reply to: PDF viewer add-on #124925

Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Apr 2, 2020 at 6:32 am in reply to: How to allow users to download content without content gate? #124916

Moderator

Hi,

For the same user, repetitive download restriction needs IP track or user role set, there is also a WPDM Membership plugin for role settings. From default settings, it can be done through some customization, you can place your query here for customization, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade.

Thanks.

Apr 2, 2020 at 5:16 am in reply to: ReCaptchaV3 #124914

Moderator

Hi,

For now, WPDM only supports version 2.

Thanks.

Apr 2, 2020 at 3:25 am in reply to: Order #124908

Moderator

Hello,

If you want to cancel your subscription or any payment related query, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Thanks.

Viewing 25 posts - 18,251 through 18,275 (of 19,624 total)

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