Nayeem Riddhi

Hi @hunterbevan,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Which linked files are connected to the FTP? can you give the links and one plugin called Query monitor was conflicting for templates and can you provide your used custom link-template page?

Thanks.

Hi,

You can also follow these steps if it may help you for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

I have adjusted from Downloads > Settings > User Interface Disable Bootstrap CSS. Now the “Cancel Subscription” button is working. please check.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please check, now your theme is Ok, I have adjusted your theme from Downloads > Settings > User Interface Disable Style & Script for adjustments. please check

Thanks.

Hi,

Are you talking about the archive page? let me know.

Thanks.

Hi,

Have you checked the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/, you will get front end upload instruction here.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please can you login/logout again from your site. it may help you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also provide some screenshot for clarification.

Thanks.

Yes, you should back up your old database, otherwise, you can follow this doc and create your own custom template, https://www.wpdownloadmanager.com/doc/template-files/

Hi,

Individual file name will not show there, but it will increase download count if you enable the option

you will find the option from Downloads > Settings > Basic > File Download Increase download count on individual file download option.

Thanks.

Please check now, it may be working now properly, I have attached an image for this,

Thanks.

Though the console is giving error, the audio player is working fine. I have tested from the Chrome browser. let me know.

Thanks.

Please update to the latest WPDM PRO, it solved others for the conflict with woocommerce plugin.

Thanks.

Hi,

You should follow the process which is working for you

remove the ‘Subscribers’ and leave the ‘Select Members’ filled

if the process not causing other issues.

Thanks.

Please provide your screenshot, how much you want to adjust.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi @lizzwhitacre,

Please open a separate ticket for your issue.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking for the custom template creating issue. you can create a custom template from the admin panel, it will not lose after the plugin upgradation.

Thanks.

Hi,

You can see the doc here, https://www.wpdownloadmanager.com/doc/getting-started/ for getting to start, also you can see all the documentation here, https://www.wpdownloadmanager.com/docs/

if you need frontend upload by the user you can also see the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/

please let me know if you need further assistance.

Thanks.

Ok, you can check this too, https://www.wpdownloadmanager.com/how-to-add-modal-popup-login-form-in-your-wordpress-site/

Thanks.

I think you are talking about login form, will this doc help you, https://www.wpdownloadmanager.com/how-to-create-a-wordpress-user-registration-form/. let me know.

thanks.