Nayeem Riddhi

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

You can knock here for your customized requirements, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade.

Thanks.

Hi,

You can use Select files option. Though there is also available beta version too.

Thanks.

By default, we have not such like features, but we have an add on named, https://www.wpdownloadmanager.com/download/wpdm-default-values/, you can bulk apply for allowing role access of all packages. However, we can also give you custom services, for that, you have to knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

• This reply was modified 6 years ago by Nayeem Riddhi.

Hello,

Sorry for some late. Can you make define( 'WP_DEBUG', false ); to define( 'WP_DEBUG', true); from your wp-config.php file. I have not enough access to make it true. The file resides in wp-config.php WordPress installation main folder. I have to see what type or where the error is coming from.

Thanks.

Hi,

You shall find the membership plan option under every package settings, please check

Yes, if you have already purchased the WPDM PRO plugin. you will find an option in package settings > lock option like the image.

Thanks.

Yes, you shall find it from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. please login and download it from here.

Which typography section. I think it will prevent consume the time before fixing the problem

Hi,

I can’t able to log in. It is frequently redirecting me to the jetpack page. please check

Thanks.

I have checked your issue. Does the problem happen recently? Have you added additional style/script in your theme recently? The problem just disappeared when you shall switch the theme to other themes. It needs to check one by one script where this makes the conflict if you don’t have added additional script recently. Need temporary FTP credentials for that process. let me know.

Thanks.

Ok, if it is not possible, please try to adjust style/scripts from Downloads > Settings > User Interface, or you can also switch bootstrap version.

Thanks.

Hi,

The settings need to check from backend,https://consilium-events.com/wp-admin, but I can’t log in with this credentials, saying,

You don’t have access to this page, contact the website administrator.

please check

Hi,

I need backend/wp-admin access too. it is saying,

You don’t have access to this page, contact the website administrator.

please check

Hi,

We have found the issue, it will be adjusted with the next quick update within tomorrow.

Thanks.

Hello,

Your credentials are not working. check it again

Please use the IMG option for attaching a screenshot here.

Hi,

I have checked that, your WPDM Directory Add-on is not installed there. please install the add on and let me know.

Thanks.

Hi @phileas,

Please open a separate ticket for your issue, please. I shall try to help you.

Thanks.

Hi,

Are you talking about icons from the Package Settings > Icons option? if possible, Please, give your temporary wp-admin login details in a private reply for further checking.

Thanks.

Yes, you will find such an option in Downloads > Subscribers > Email Lockof approval for the email lock

Thanks.

Hi,

Please try to adjust some styles/scripts from Downloads > Settings > User Interface. you can enable/disable them and also can switch bootstrap version too. let me know.

Thanks.

Yes, you may sometimes face problems with Server File Picker BETA version. You can choose other pickers for your files too.

Thanks.

Hi,

There might be a conflict with other plugins or also can be a conflict with any script within your active theme. Can you enable/disable other plugins and also switch the theme for checking. otherwise, if those not help, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.