Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 18,176 through 18,200 (of 19,626 total)

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Apr 6, 2020 at 1:37 pm in reply to: Cant update plugin Download Manager Pro??? #125254

Moderator

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Apr 6, 2020 at 10:58 am in reply to: Some issues with the File Cart #125242

Moderator

I think you are facing a problem with file cart issues. I have replied to your earlier topic.

Thanks.

Apr 6, 2020 at 10:56 am in reply to: Add single files is limited? #125241

Moderator

Oops somehow missed, we are updating, have you update it to the latest version? please update and activate your credentials again. i am going to check it today. I apologize for this missing.

THanks

Apr 6, 2020 at 10:50 am in reply to: WPDM Backend Style not loading after Update to wordpress 5.4 #125238

Moderator

Are you using WPEngine? Version 5.4 is working fine from our side and others too. please check.

Thanks.

Apr 6, 2020 at 10:48 am in reply to: Limit [wpdm_tree] to only categories and files user has permissions to #125237

Moderator

There is a queue of updating feature is available. It may take some time, you will be notified via the WordPress dashboard plugins section when the update is available. and the update will not have a cost. if you need custom upgrade your own, you may knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Apr 6, 2020 at 10:40 am in reply to: WPDM Backend Style not loading after Update to wordpress 5.4 #125235

Moderator

Hi,

If it is giving server error. there might be blocking the services of WPDM and sometimes it happens with some sites. you should contact your server administrator for this. I hope you will get your solution soon.

Thanks.

Apr 6, 2020 at 10:36 am in reply to: Folder sharing with File Hosting & Sharing add-on #125233

Moderator

Hi,

I have confirmed from the developers that in the next update. there is a queue of updating feature is available. so it may take some time. but you will be notified via the plugins section when it will be updated.

Thanks.

Apr 6, 2020 at 10:33 am in reply to: Bulk import – special characters and google spreadsheets #125232

Moderator

Please send your file in a private reply here for checking.

Thanks.

Apr 6, 2020 at 10:31 am in reply to: Need assistance in configuring plugin #125231

Moderator

OK, as your requirements, if I do one for you and after checking, can you follow the same flow for the other files. for setting up, please describe elaborately your requirements and Please, give your temporary wp-admin login details in a private reply.

Thanks.

Apr 6, 2020 at 8:31 am in reply to: WPDM Backend Style not loading after Update to wordpress 5.4 #125222

Moderator

Hi,

Is there anything broken the style? or please check the browser console, if there any server error coming.

Thanks.

Apr 6, 2020 at 8:28 am in reply to: Bulk import – special characters and google spreadsheets #125221

Moderator

You may be saving your file on your local PC. so there you can edit it.

Apr 6, 2020 at 8:26 am in reply to: Bulk new packages through PHPMyAdmin or another method #125218

Moderator

Hi,

You can use the Bulk import process. If you are using the WPDM Pro version. you can check it from Downloads > Bulk Import.

Thanks.

Apr 6, 2020 at 8:25 am in reply to: Shortcode not accepting packages #125216

Moderator

Please edit it and reply to your credentials in a new.

Apr 6, 2020 at 8:20 am in reply to: Shortcode not accepting packages #125214

Moderator

Hello,

Please mark your topic as private. because it is your site security.

Thanks.

Apr 6, 2020 at 8:17 am in reply to: Bulk import – special characters and google spreadsheets #125213

Moderator

Hello,

Can you follow the same process as I attached the image earlier? please let me know.

Thanks.

Apr 6, 2020 at 8:14 am in reply to: Live Chat Private Message is not working #125212

Moderator

Hello brother,

please have patience, I have referred your topic again. soon you will be updated.

Thanks.

Apr 6, 2020 at 8:09 am in reply to: Problem: displaying categories #125211

Moderator

I was thinking last night and bookmarked your topic for getting remembered. Today i am going to check it.

Thanks.

Apr 5, 2020 at 6:03 pm in reply to: ATTENTION…… Please reply! I have tried everything to get a question answered #125194

Moderator

Hi,

For customizing reg form field orders, you need to edit the template file /tpls/wpdm-reg-form.php. and you can also edit email templates from Downloads > Templates > email-templates.

Thanks.

Apr 5, 2020 at 5:57 pm in reply to: SKP File Download Issue #125193

Moderator

Sorry, your login credentials are not working now. please check.

Thanks.

Apr 5, 2020 at 5:53 pm in reply to: PDF Watermark messes up links in the pdf #125192

Moderator

Hi,

The pdf watermark showing now in the correct position. http://bbv.32d.myftpupload.com/download/3-23-2020-2/ ,

which position do you want to set it?

Thanks.

Apr 5, 2020 at 4:45 pm in reply to: Several bugs that block downloading #125188

Moderator

Hi,

I have checked your both social lock. they are both giving server error. There might be blocking the services from the server. please contact your server administrator.

null

Thanks.

Apr 5, 2020 at 3:33 pm in reply to: Download does not work #125182

Moderator

Oh sorry, I have really missed it. Can you activate the login credentials again?

Thanks.

Apr 5, 2020 at 3:26 pm in reply to: SOCIAL UNLOCK PRO PACKAGE NOT WORKING #125181

Moderator

Hi,

Please check now, it is working from mine Linkedin auth settings, I have given my Linkedin credentials

https://www.chaostracker.com/download/tracker/

please check, you might not give credentials or settings correctly

Thanks.

Apr 5, 2020 at 1:51 pm in reply to: Favorite button #125178

Moderator

Hi,

I have checked the favourite button issue. The browser console giving a server error, probably blocking the services of the favorite button.

please contact your server administrator if there anything missing installed on your site.

Thanks.

Apr 5, 2020 at 10:48 am in reply to: can’t add additional preview images at frontend #125173

Moderator

Please never forget to review us with 5* here https://wordpress.org/support/plugin/download-manager/reviews/ if you like our services. will be very grateful.

Thanks.

Viewing 25 posts - 18,176 through 18,200 (of 19,626 total)

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