Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 17,501 through 17,525 (of 20,250 total)
Jun 10, 2020 at 5:23 am
#130227
Moderator
Nayeem Riddhi
Staff OP

Hi there,

Yes possible, need to attach as URL and the video is mp4, then the preview will work then. And there is also a chance for showing via the template, you need to add [product_preview] tag or [video_player_900x600] for showing that

Thanks.

Jun 10, 2020 at 4:54 am
#130226
Moderator
Nayeem Riddhi
Staff OP

Yes, WPDM PRO Membership does it as you attached the screenshot image, https://www.wpdownloadmanager.com/download/wp-pro-membership/, and for verify email upon registration, you can configure it here with the shortcode,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/

and there is also a download limit add on. it is basically working with WPDM plugin, but for the adjustments as your requirements it can be customized, https://www.wpdownloadmanager.com/download/download-limit/

Thanks.

Jun 10, 2020 at 4:37 am
#130224
Moderator
Nayeem Riddhi
Staff OP

Hi,

For payment adjustments related issue, please forward message here, support@wpdownloadmanager.com

Thanks.

Jun 10, 2020 at 4:33 am
#130223
Moderator
Nayeem Riddhi
Staff OP

Hello,

where did you you sent the request? did you make it here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, you should get a reply from here from the team. let me know.

Thanks.

Jun 10, 2020 at 4:14 am
#130222
Moderator
Nayeem Riddhi
Staff OP

Hi,

please follow these steps for updating the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Jun 9, 2020 at 5:00 pm
#130204
Moderator
Nayeem Riddhi
Staff OP

Hello,

Your site is showing

Site under construction

Jun 9, 2020 at 4:54 pm
#130201
Moderator
Nayeem Riddhi
Staff OP

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Jun 9, 2020 at 4:52 pm
#130200
Moderator
Nayeem Riddhi
Staff OP

Hi,

I have checked your issue. I think it is overwriting by any other plugins for the links. because by default, it has not such a link creating chance. Can you please enable/disable other plugins for checking? let me know.

Thanks.

Jun 9, 2020 at 4:00 pm
#130197
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconvenience, it will be updated with the next version. soon, the update is coming.

Thanks.

Jun 9, 2020 at 3:45 pm
#130195
Moderator
Nayeem Riddhi
Staff OP

Hello,

Sorry for the inconvenience, I think those file maybe not zipped correctly or corrupted. please check this, this is also creating a zip file for multiple files for a single package. https://teachers.speakinglatino.com/download/wpdm-test-2/

Jun 9, 2020 at 3:23 pm
#130193
Moderator
Nayeem Riddhi
Staff OP

Hi,

Have you checked this option, Is it set or not as I image attached,

Image 2020-06-09 at 9.21.39 PM

let me know

Thanks.

Jun 9, 2020 at 3:12 pm
#130192
Moderator
Nayeem Riddhi
Staff OP

Does the compressing file has been corrupted, I have made a package for testing. it is working fine, please check. tested page URL is https://teachers.speakinglatino.com/wpdm-test/

Thanks.

Jun 9, 2020 at 1:39 pm
#130187
Moderator
Nayeem Riddhi
Staff OP

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Jun 9, 2020 at 1:38 pm
#130185
Moderator
Nayeem Riddhi
Staff OP

Hi,

How much styles do you want? it has to be manually updated. please let me know, what design or look you want, if it is not much complex, I shall do it for you.

Thanks.

Jun 9, 2020 at 1:32 pm
#130183
Moderator
Nayeem Riddhi
Staff OP

Which PHP version you are using? if you are using an old version of PHP, please upgrade it. please follow these steps for updating the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Jun 9, 2020 at 10:32 am
#130178
Moderator
Nayeem Riddhi
Staff OP

Which redirect URL doesn’t work. I think you are talking about WPDM login redirect. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Jun 9, 2020 at 10:25 am
#130177
Moderator
Nayeem Riddhi
Staff OP

Does the issue cause trouble while uploading or downloading the file? please try to enable/disable other plugins if there any conflicts remain. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Jun 9, 2020 at 10:16 am
#130176
Moderator
Nayeem Riddhi
Staff OP

I have checked that, the pdf you have uploaded is not properly uploaded. But the uploaded the other pdf is working properly. I have also made a test file package, https://www.simonsays.org.uk/download/wpdm-test/, it is working properly. please check.

Thanks.

Jun 9, 2020 at 9:34 am
#130173
Moderator
Nayeem Riddhi
Staff OP

Glad to hear this, Thanks.

Jun 9, 2020 at 9:32 am
#130172
Moderator
Nayeem Riddhi
Staff OP

Hi,

Can you please give the related page URL? and elaborate your query more

Thanks.

Jun 9, 2020 at 9:26 am
#130171
Moderator
Nayeem Riddhi
Staff OP

Hi,

What type of problem you are facing? please let me know.

Thanks.

Jun 9, 2020 at 9:25 am
#130170
Moderator
Nayeem Riddhi
Staff OP

Hi,

Please update your PHP version. I hope your problem will be solved.

Thanks.

Jun 9, 2020 at 6:32 am
#130158
Moderator
Nayeem Riddhi
Staff OP

Hi,

Can you post your query in English, please

Thanks.

Jun 9, 2020 at 6:29 am
#130157
Moderator
Nayeem Riddhi
Staff OP

Hi,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Jun 9, 2020 at 6:26 am
#130156
Moderator
Nayeem Riddhi
Staff OP

Hi,

If it is urgent. you can also mail support@wpdownloadmanager.com. I think the update is coming very soon

Thanks.

Viewing 25 posts - 17,501 through 17,525 (of 20,250 total)