Nayeem Riddhi

It will export the XML file. But you can also export the packages using feature of WPDM. There are options available JSON, XML, and CSV. you can use any of them.

Thanks.

I have checked that the search filter resides within the page template/single download file and not in the sidebar of your page referred. and it is working fine from here. can you clear the browser cache or enable/disable style/scripts from Downloads > Settings > User Interface for checking.

thanks.

Hello,

Have you modified the file which I have edited before or you don’t want to change it? let me know

Thanks.

Does it happening with the WP Pro Membership add on or email lock option you are using? let me know.

Thanks.

Yes, you can use Multilevel Affiliates add-on. This will help you with affiliate recruitment, management, and tracking while you are using WordPress Download Manager Pro along with Premium Package Add-on. this plugin can increase your sale 10 times more than any other plugin as well as manage your membership is a better way than others.

please create a ticket here, if you are facing any problem and explain briefly what you are trying to do. we shall try to help you.

Thanks.

Which PHP version you are using? if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

For the frontend, you can easily edit it from

download-manager\tpls\wpdm-add-new-file-front.php file and the text as your own requirements.

you can follow the link below documentation,

Template Files

As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in the folder naming wpdm-add-new-file-front.php and edit the text as your requirements. let me know. if it helps you.

Thanks.

Which incrementation? can you give the related page here.

Thanks.

Hi,

It can be happened restricting role access from the package settings Allow Access option. and also can be due to the js cache. Please try clearing the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.

And @ordinemore,

You can also follow the same procedure as I described here for allowing category for certain roles.

Thanks.

Hello Everyone,

The pro feature of category access should work and the free version will work as I described earlier,

before giving access to a certain category for a particular role you have to set like as I image attached, you should use Use Link Template option and your particular role,

then you have to make empty forAllow Access option or giving a particular role on it like as I image attached,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Hope you have understood.

Thanks.

Where these texts are reside? let me know. if there download button label you can easily change them from package settings.

Thanks.

How many packages you are exporting, for working exporting features you can also use the WordPress export feature as I image attached,

https://prnt.sc/tag6px

it will also work for your purposes.

Thanks.

Glad to hear this 🙂

Thanks.

Now working. I have unmasked the download link from Downloads > Settings > Basic. please check.

Thanks.

For enabling photon functionality of jet-pack with additional preview there need some customization, you please may knock here,

User Dashboard

Thanks.

Hi,

For the title, color change there maybe need your theme color or title color adjustments.
and for the general shortcode, adjustments
you can follow the link below documentation,

Template Files

by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates for page template or link-templates for link template. and as your requirements, you can keep some of the section and others remove for the link-templates. i hope those may help you.

Thanks.

Please give the related page and if possible give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

By default, it only blocks download access, if anyone wants to hide packages, need to select the “Hide Everything” option from Access Settings ► When a user is not allowed to download: which available in PRO version and for the free version it only will block download access but will show the file info, like title, desc and others.

Thanks.

Hello @ordinemore,

checking the issue. are you using the free or PRO version of WPDM? let me know.

Thanks.

You have to do manually for this. otherwise, you can use a default add on for this, https://www.wpdownloadmanager.com/download/wpdm-default-values/, it will set other values as well as for this page/link-template also.

Thanks.

Hi,

Right small button coming from [file_list] template tag. you can also remove that customizing the related template. otherwise, if you want, it also needs to be adjusting for opening a new tab. and other packages are not opening in a new tab because you are using different page template there. let me know

Thanks.