Forum Replies Created
Sorry for the inconveneince. Can you please kindly share your billed order Id details thus we can take necessary steps on it. Please kindlly check.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. We shall try to check the issue if it comes for any user. Thanks for your appreciation
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Webmaster Cioindex,
Hope you are well. Does it causes any feature interruption for reseting password? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello CIALGAR,
Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.
Thank you and kind regards
Hello Chelsea Profit,
Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Ok, you have said before Elementor update, it was working for Editor role too. Can you please confirm if it is related to Elementor plugin? Please kindly check and let me know.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Hello Davide Masserini,
Hope you are well. Thanks for writing to us. You can check the option When user is not allowed to download option from Settings General Access Settings as I image attached,
You can also mask the download URL from settings, thus user may not find the public URL for download. Please kindly check.
Thank you and kind regards
Hello Vetri,
Hope you are well. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello dshank,
Hope you are well. Thanks for writing to us. Are you talking about this option as I image attached for the editors?
Please kindly check and let me know.
Thank you and kind regards
I have back information from our team that, update will be available tomorrow with fixing the issue. Please kindly check and let me know.
Thank you and kind regards
Hello Marco,
Hope you are well. Thanks for writing to us. For logout you can check this shortcode,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_logout_url-shortcode-to-get-the-logout-url/
Also this article if it helps you,
2 Ways to Show Different Menus to Logged-in Users in WordPress
Please kindly check and let me know.
Thank you and kind regards
I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
If possible, can you please, give your temporary wp-admin login details in a private reply to check/adjust the issue?
Thank you and regards
Hello ovoigt,
Hope you are well. Thanks for writing to us. You can use different link template or create any custom link template thus that may show properly on any devices. Please kindly check.
Thank you and kind regards
You can increase the number of items_per_page thus pagination may not come, you can also show packages from specifiq category. Please kindly check.
Thank you and regards
I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Marco,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
For separate issue you may open a new topic. However, for translation you may use a better transaltion plugin, there are many free translation plugin available on WordPress repository. And for removing register link from login interface please choose None Selected from dropdown Downloads Settings Frontend Access Register Page. Please kindly check.
Thank you and regards
You can update the profile picture from edit profile section as I image attached,
Please kindly check and let me know, if it works for you.
Thank you and kind regards