Nayeem Riddhi

Can you explain more about your requested feature? or you can share the link also can share a screenshot.

Hearing back from you.

Thanks.

Hello,

Please see the doc here, https://www.wpdownloadmanager.com/doc/settings/license/ here explained in detail where you can find the key

Thanks.

please check your previous topic.

Thanks.

I have seen that you have already purchased WPDM – PDF Viewer add on. I have created a demo file/package with Doc Preview page template and it is working fine.

https://www.foundationsofcommunication.com/download/wpdm-test/

please check.

Thanks.

Hi,

I have checked your issue, there giving 500 error in your browser console,

If you have a 500 error revealed in your JS console, it’s mainly due to a PHP Error.
Ask your server administrator to provide you the PHP Error log output, And

It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)

please check and let me know.

Thanks.

please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Ok, if you can’t set up and working custom fields for Email lock, please, give your temporary wp-admin login details in a private reply for making a demo package for you.

Thanks.

I was said you shall can get add extra fields in Email Lock option. you will able to add extra fields in registration form too.

Thanks.

Hi,

The issue fixed and the update has been released.

Thanks.

your issue needs to see in detail. I shall try to check it tomorrow.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hello,

I have made the solution for your issue, please put this code,

$cpage['orderby'] = 'title';
$cpage['order'] = 'ASC';

in taxonomy-wpdmcategory.php file in download-manger > tpls. you can put between this code

$cpage['toolbar'] = (int)$cpage['heading'];
 $cpage['async'] = 1;

you can also follow these templates hierarchy doc, https://www.wpdownloadmanager.com/doc/template-files/ for making back up your file or code in your theme

many thanks.

I have checked one or two packages. but, they are working fine from my side. I have also made a test package, http://15.188.246.10/download/wpdm-test/. it is also working fine without selecting a category. can you please elaborate on your query, please.

Thanks.

Hello, @ilostatistics,

please open a separate ticket for your issue.

Thanks.

Yes, sir. Thanks for your lots of informative advice and comments. we shall always be trying our best for giving your proper services and products.

Thanks.

Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I think it is your dropbox folder sharing permission issue. you can please check this article too, https://help.dropbox.com/files-folders/share/set-folder-permissions. let me know if it helps you.

Thanks.

Please your site login URL too

Thanks.

Somehow missed, checking today

Thanks.

You can do it by using Gutenberg Block add on and the category card block from the block editor. and finally, there is required https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ this add on for this.

Thanks.

I think you are looking for this section as I image attached,

please let me know

Thanks.

Yes, please try to look at which plugin may be causing the error with the latest version. it may also be an unnecessary plugin too.

Thanks.

Hi,

Can you please follow the procedure please,

Please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

let me know if this helps you

Thanks.

Sorry, I have logged in to your site. and also checked your issue last night. I think there might be a confliction occurred with select members option, can you please check to disable other plugins or you can also switch theme to others. please let me know further.

Thanks.