Nayeem Riddhi

Okay if this issue creating frequently we shall adjust on your point. however, it is working fine in our side and server-side too.

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Can you check to set in page template single column doc preview template?

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Okay, please check changing your active theme to others or you can also enable/disable your other plugins if there any conflict remained.

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Yes, we have found the issue. if your adjustments are appropriate we shall add it to our next release.

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The link you have shared is login restricted. However, are you using any specific page template in your package/file? please let me know.

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Sorry, your site URL too 🙂

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Hi,

I have checked your issue. This is related to your theme. It may be somewhere conflict within your theme scripts. I have switched to other themes and it is working fine there. please check.

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Hello,

Are you using this add on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, please let me know.

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Glad to hear your problem has been solved.

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Hi,

It was caused due to your theme CSS, I have put some CSS in your theme style CSS, not it is working,

.w3eden .img-48 img {
    max-width: 48px !important;
}

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Hi,

Are you talking about [icon] tag from here, https://www.wpdownloadmanager.com/doc/templates/template-tags/. It is asset manager picker for related packages.

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please check, now it is working.

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Can you please check to enable/disable style/scripts from Downloads > Settings > User Interface also you can switch Bootstrap version too.

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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You are most welcome 🙂

Glad to hear that, the problem has been resolved. However, can you share how did the resolved for other users can get help. and for this issue, I have checked that it is working fine from my side. can you please check the attached video,

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Really sorry for your inconvenience. Can you please tell which PHP version you are using and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

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The office time is not started yet. When our senior staff will come, I shall ask him again.

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Glad to hear that, your problem has been resolved. However, the links of the filename are working fine too from my side. I have also attached an image for this,

please check.

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Hello,

You can check that. I have attached various type of PDF files here, https://www.globaldatavault.com/download/wpdm-test/ and your https://www.globaldatavault.com/wp-content/uploads/2016/08/Data-Protection.pdf too.

Thanks.

Thanks for sharing it. the shortcode is not updated yet. It is an old shortcode and you can use it too. https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

Thanks.

Thanks for sharing it. the shortcode is not updated yet. It is an old shortcode and you can use it too. https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

Thanks.

Thanks for sharing it. the shortcode is not updated yet. It is an old shortcode and you can use it too. https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

Thanks.

please your issue related page too.

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