Nayeem Riddhi

Okay, Thanks.

Hi,

Extremely sorry for your issue. we will try to fix it within the update.

You can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Hello,

Your problem has been solved. the problem was not our plugin but with your theme issue. you have checked the option as I image attached,

now it has been unchecked, everything is working fine.

Thanks.

Please check now, I have updated the live form plugin. I have tested here, https://www.nra.co.za/download/wpdm-test-2/. it is working fine now.

Thanks.

Glad to hear that, your problem has been solved.

Thanks.

Please see the attached the image,

hope you shall get help.

Thanks.

we have found the [file_list_extended] issue. soon you shall get an update.

Thanks.

You can use our Asset Manager beta version or you can also use it, https://wordpress.org/plugins/wp-file-manager/

Thanks.

please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade. It may need a half-hour work. you can also discuss it here.

Thanks.

Sorry for your inconvenience. please share your site URL. also the password in a private reply.

Thanks.

Sorry for the inconvenience. Please follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you. we are trying to permanently fix this issue

Thanks.

Yes, there is an add on for your requirements. please check this add on, https://www.wpdownloadmanager.com/download/wpdm-default-values/

Thanks.

Hi,

Do you want to adjust the position of the icon within the package info? please let me know or elaborate more on the query.

Thanks.

Sorry for the inconvenience. it needs an update because it was updated many days ago. soon updating the plugin.

Thanks.

Okay checking soon. I hope it will be resolved too.

Thanks.

Hello,

Please your site URL also.

Thanks.

sorry for the inconvenience. checking your issue again.

Thanks.

But in the chrome browser, it is working fine from my side. can you elaborate more on your issue?

Thanks.

Sorry for the inconvenience. I hope from the next update you will not face the problem.

Thanks.

When pressing the tab this error is occurring as I image attached,

can you check your server extension, if there any installation missed?

Thanks.

Hello,

I have seen that, your all plugins are up to date. how can I check for that issue?

Thanks.

please your site URL

sorry for some late reply. please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

You have to use in your page template this tag [thumb_gallery_WxH]. thus it will work. you will able to find the other tags list here, https://www.wpdownloadmanager.com/doc/templates/template-tags/

Thanks.

Extremely sorry about that. I have seen you are using a very old version of WPDM. please update it to the latest one. I hope your problem will be solved.

Thanks.