Nayeem Riddhi

I shall talk with our brother @Shahjada or will try to find a solution for you tomorrow.

Thanks.

Can you elaborate option on Remote FTP (DM plugin) or the Attach File sidebar function. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I have found the issue. Soon, you shall be updated.

Thanks.

Tomorrow, I shall check the code and try to give you the desired text for the category page.

Thanks.

Hi,

The password showing incorrect. please check it again.

Thanks.

Hi,

I have copied from your message,

I have set access to this page for only 3 user groups. I can’t block access to all users.

Can you share the page for checking elaborately

Thanks.

Hi,

you can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Are you feel comfortable looking the page now? https://readymixqatar.com.qa/download/product-technical-library/, I have added a line before attached file Go to Cart for Downloading the files, Cart Page, but one problem is still there in your cart page when somebody trying to download, the error is showing in the console as i image attached that preventing for download,

can you disable other plugins for checking if there any conflicts coming from, also you can switch theme to others for checking? hearing back from you further.

Thanks.

Yes, I have seen it. It is not causing our side. But I think some specific problem occurring from your side and your site interface also looks different. can you please deactivate > delete and again install the latest version, if it helps you. please let me know then.

Thanks.

Hi,

It is working fine from my side.

Thanks.

Hi,

I have checked your package. the editor of the package is empty. also, there has been set the default template, I think it is the usual look of the package. hearing back from you.

Thanks.

I have checked that it is Ok, can you point which package that was?

Thanks.

checking again…

Hi,

In a publicly accessible page, using this short-code [wpdm_file_cart], you can download your selected files, if you are using this add on, https://www.wpdownloadmanager.com/download/wpdm-file-cart/. let elaborate more on this issue. and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I have found the issue. soon you shall be updated.

Thanks.

checking…

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

I think you have got the option of adjusting. Has the problem been resolved? please let me know.

Thanks.

Hi,

Are you using a free or pro version? please let me know.

Thanks.

Why do you want the previous version? the latest version also has the same feature and functions. please let me know.

Thanks.

Hi,

Can you please share the URL or screenshot. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

When trying to log in, this error is showing,

please check

Thanks.

Hi,

I think you are trying to adjust the [file_list] shortcode. The single file download section from multiple files. please let me know.

Thanks.