Nayeem Riddhi

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I have checked that this is causing for your theme scripts. Any of your theme script conflicting this default feature. I have switched to another theme it is working fine there.

Thanks.

Hi,

Please put your correct license key and try to update, if it doesn’t help you,

You can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Hi,

You can use tag__not_in (array) – use tag ids. in your shortcode parameter

Thanks.

Please remove from your account dashboard the Linked Sites. after testing activates again to your live site. I hope it may help you.

Thanks.

You will get a New Sale Notification. if you have set in your theme General Settings Administration Email Address correctly.

Thanks.

Hi,

Stripe is working fine with test mode. But with the live mode there causing some problem. soon you shall get an update.

Thanks.

Ok, I am going to talk about this with our senior staff.

Thanks.

Yes, please let me know if it is working fine now.

Thanks.

Hi,

It is now working fine with the testing package, https://ltojconsulting.com/download/wpdm-test, you should set the Stripe Webhook
Event types:checkout.session.completed I have tested with test mode with our testing webhooks key. please adjust it your own now.

Thanks.

• This reply was modified 6 years, 1 month ago by Nayeem Riddhi.

We have found the issue with the latest version. soon you shall get an update.

Thanks.

Can you check to switch theme to others? please let me know.

Thanks.

Hello,

Sorry being late. Can you please, give your temporary wp-admin login details in a private reply for checking the issue in a close look.

Thanks.

please double click it is working fine from my side.

Thanks.

Hello,

Sorry for the inconvenience. can you please mail support@wpdownloadmanager.com for your order related issue. I hope you should get help.

Thanks.

Hello Everyone,

I have confirmed from our senior staff that, if you put validate license key again or download the latest version from our site and upload it. the error will not come again.

Thanks.

This is required wpdm-file-cart\tpls\file-cart-html.php file customization in line number 23 for your requirements.

Thanks.

Hi,

This is coming from your themes/education-zone. please check the related file.

Thanks.

Please share the browser console error when you click any portion of WPDM and then it is not working.

Thanks.

Sorry for this. However, your required feature is frontend will be set for All Visitors or Public role, that enables for creating packages. But this functionality is not available but required the special customization or adding this feature in the plugin. Hope you have understood.

Thanks.

Extremely sorry for that, so you want a specific category page with the related packages as well as also available option for its subcategory. please let me know if I get you.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

Please share your packages where the problem is creating. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

We are trying to fixing that problem

Thanks.

Maybe some settings adjustments mismatch. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.