Nayeem Riddhi

It is working fine from my side,

please check if any third party extension installed in your browser.

Thanks.

• This reply was modified 5 years, 7 months ago by Nayeem Riddhi.

I was checking. Now suddenly it has been logged out. please check

Thanks.

I think now everything is working fine. I have activated the download-manager plugin again. please check.

Thanks.

Please deactivate your theme or WPDM plugin from your Cpanel or through FTP access. then try again looking for where the conflict creating.

Thanks.

Please try again yourself. I can’t able to log in.

Thanks.

I can’t able to switch theme. Can you please check to switch theme to others if there any conflicts remained. please let me know then.

Thanks.

Hello,

Have you modified the single-wpdmpro.php file? I can’t able to see the download link of the packages. However dashboard interface is working now, I have enabled Bootstrap CSS from settings.

Thanks.

The credentials are showing incorrect. Showing this message

ERROR : The username or password you entered is incorrect.

please check.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

Your site login URL too

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Yes, one user needs to input email in the locked package. like, when user will enter their email address to download the package the email automatically will be added to your selected MailChimp list.

Hope you have understood.

Thanks.

And for the dashboard, you need this add-on, Premium Packages – Sell Digital Products Securely for Purchases option, and this add-on WP Pro Membership for Subscriptions option.

Thanks.

Yes, please let me know if you are facing any issue.

Thanks.

You are welcome 🙂

There are many issues in your CSV file, like the icon, preview column values. please check the https://www.wpdownloadmanager.com/doc/bulk-import/ for the column values or follow the sample.csv file.

Thanks.

Have you set Email Download Link to those packages? please share the package URL and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please check the Package Settings > Allow Access option as I image attached,

Thanks.

Now everything is working fine. please check.

Thanks.

please activate your temporary token and credentials again for the checking.

Thanks.

Please open a separate for your issue. and is possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hello,

Which PHP version you are using? please let me know.

Thanks.

Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Sorry for the missing, it has been set like this,

get_post_meta($post_ID,'__wpdm_icon', true);

Thanks.

Thanks, glad to hear that, your problem has been resolved.