Nayeem Riddhi

Which WPDM version you are using now?

Sorry for the inconvenience. soon, we are updating the add-on.

Thanks for your patience

Hi,

It is required for some customization. please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, with the details of your requirements.

Thanks.

Please use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, instead of wpdm_category. you will get the same feature like wpdm_category and it will work fine too.

Thanks.

Please use this shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, instead of wpdm_category. you will find the same feature like the wpdm_category.

Thanks.

The thumbnails is auto-generated according to add_image_size() function in your theme/plugin. It is auto-generated by wordpress.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please check the doc here, https://www.wpdownloadmanager.com/docsfor/wpdm-newsletter/, I hope it may help you. If you are facing trouble with further working with the add-on. please let us know.

Thanks.

Yes, if you are using single pricing. please remove the key as you linked the site as I image attached,

and put the license key in the new site.

then, it should work

Thanks.

You are using a very old version of WPDM, please update it to the latest,

and I can’t find the category section for select, I think it is hidden

please check

Thanks.

Hi,

How did you upload the zip file? please check the attached image,

I think it is not a valid upload procedure,

I have tested here, it is working fine here, https://acfconsultants.com/download/wpdm-test/

Thanks.

Glad to hear this 🙂

Thanks.

Hi,

Without using zip app it is working fine too,

please check

Thanks.

Please see my attached video, it is working fine from my side,

thanks.

I have tried all the possibilities from my side, deactivating all plugins, theme switching, htaccess file rename, URL adjusting, but it is an internal server error. please see the image I have attached here,

Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that specific time period. If you don’t have access to your server error log, ask your hosting provider to look for you. and for this issue, you may also talk with your server administrator if something blocks the plugin resources.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue and please also the related package URL

Thanks.

Now I have adjusted it. You can show widgets in product page widget. please check.

Thanks.

The Logout text should be translated because it has already been wrapped with translate function, like,

<?php _e('Logout', 'wmdpro'); ?>

please check again

You can express your feelings in the review with 5*. however, check now, https://eronline.com.au/download/coronavirus-response/, if it is adjusted rightly.

Thanks.

Glad to hear this

Thanks.

Please check now, https://eronline.com.au/download/coronavirus-response/, if it is okay or not

Thanks.

Hi,

you can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please put your correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update. It will work then.

Thanks.