Forum Replies Created
Hello Chris Dawes,
Hope you are well. Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Paiboon Limstit,
Hope you are well. Sorry for the inconvenience. Can you please kindly let me know which issue you are facing related to WPDM plugins/add-on? Please kindly check and let me know.
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Can you please provide a screenshot of order details page ? Please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
It can be your server issue too. You can also contact with your server administrator for this issue if your site other pages also facing same issue. Please kindly check.
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Please kindly check and let me know if any issue exist more on your side. Please kindly check.
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Hello ZOOK Marketing,
Hope you are well. Please kindly check ,https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases page, then check you order details button page thus you may get the invoice button too. Please kindly check and let me know.
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I have just tested now. The mail is not coming as per the settings. Please kindly check.
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No you can use multiplying the number of 4096 on your download speed settings. Please kindly check.
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We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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You can use multiplying 4096 with numbers 2, 3, 4, 5 for download speed. Please kindly check.
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The updated version has been released. Please kindly check.
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Hello Simo Peltonen,
Hope you are well. Thanks for writing to us. Please kindly check the settings from Downloads > Settings > General > Download Speed/Resumable Downloads/Output Buffering these options. Please kindly check.
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I shall try to update you if any update news comes. Please kindly check.
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If it is conflicting one username it maybe not a bug, beacuse overall it is not effecting the other usernames. Please kindly check.
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The issue has been fiexd and updated the verion of add-on. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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Can you please kindly check your log error/info details if there any issue related WPDM? Please kindly check.
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Can you please setup PHP error log from your this page, https://museodiocesanoprenestino.it/wp-admin/index.php, thus we can check the issue what happening related to WPDM? Please kindly check.
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You can continue your discussion with your another ticket. Please kindly check.
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Hello K. Latham,
Hope you are well. Thanks for writing to us. This can be your site issue. You can use a better cache plugin and also use the latest version of WPDM. Please kindly check.
Thank you and regards
Ok, glad to hear this. Can you please let me know if you are facing any issues more? Please kindly check.
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Can you please share which usernames it is happening, thus i can check it elaborately. Please kindly check.
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Please kindly adjust page link from Downloads > Settings > Frontend Access > User Dashboard > Dashboard Page, I have already adjusted a page, you can choose yourself too. Please kindly check.
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I have tried from test_nayeem username, It is working properly as expected from your site. Can you please kindly check again? Please kindly check.
Thank you and regards