Nayeem Riddhi

Hello Bon Teh,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Does it working here? Please kindly check and let me know

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

I have information from our team member that, Please kindly add this code in additional CSS section, this should solve the issue

.w3eden .modal-footer {
display: block !important;
}

Please kindly check.

Thank you

Our team checked that the issue is coming from the child theme. Please kindly check.

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How does it getting the username that is being overwritten, are they same id? Please kindly check and let me know.

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You can edit my created page and page name. You can use that page too. Please kindly check.

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Hello Paul Phillips,

Hope you are well. You can try generating download URL from wordpress menu and use it in PHP snippet like the below,

<?php 
$download_url = 'https://wpdmpro.w3eden.com/download/wpdm-test-38?wpdmdl=14166&_wpdmkey=6816e02386871'; ?> <a href="<?php echo htmlspecialchars($download_url); ?>">Download File</a> 
?>

Please kindly check and let me know.

Thank you and regards

I hope you should be responsded in time when authority get the request. Please kindly have patience.

tahnk you

I think as username is unique it shouldn’t overwrite the names. But names can be same but username not. Please kindly check.

Thank you

I have tested here, https://www.elkcity.com/wpdm-test/, the loading speed seems to working as expected. Please kindly check.

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Please kindly share the login URL of your site. Please kindly check.

Thank you and regards

You can try checking the all scopes, thus the issue may get resolves. Please kindly check.

Thank you

You can change the email too for the username related to conflict. Please kindly check.

Thank you

if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Can you please share which scope options you have? Please kindly check.

Thank you

if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Hello welswebmaster,

Hope you are well. And sorry for the inconveneince. I am going to forward your issue to our team.

Thank you and regards

For now, you can continue with Advanced option. However, for the warning , you can check this URL too, https://support.google.com/cloud/answer/7454865. Please kindly check and let me know.

Thank you and kind regards

I have checked that here there are many packages and maybe on pagination it is taking much time. Much of packages maybe two section of shortcode also can create some loading issue. Please kindly check and let me know.

Thank you and kind regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Sorry for your inconvenience. You can cancel your auto-renew now. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

I have checked now this page, https://www.elkcity.com/document/regional-planning-board-agenda-april-29-2025, It is loading properly as expected. Please kindly check.

Thank you and regards