Nayeem Riddhi

Can you please use a better cache plugin, it can be cache issue too and for your auto-downloading, are you using any third-party software like IDM, let me know

thanks

We have found the issue, soon you shall get an update about this

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Extremely sorry somehow missed your topic. your main issue, registration form field, are you using Membership Registration form in your registration page, I have checked that registration page working fine here, https://encsdev.wpengine.com/registration/, please let me know

thanks

if you are using Email lock in your packages, please put the below code after this line,

var html = WPDM.overlay(".<?php echo $section_id; ?>", "<div class='card'><div class='card-body text-center'>"+res.msg+"</div><div class='card-footer'><a target=_blank style=\'margin-top:5px;color:#fff !important\' class=\'btn btn-success btn-lg btn-block\' href=\'"+res.downloadurl+"\'><?php echo $button_label; ?></a></div></div>");

like

 var html = WPDM.overlay(".<?php echo $section_id; ?>", "<div class='card'><div class='card-body text-center'>"+res.msg+"</div><div class='card-footer'><a target=_blank style=\'margin-top:5px;color:#fff !important\' class=\'btn btn-success btn-lg btn-block\' href=\'"+res.downloadurl+"\'><?php echo $button_label; ?></a></div></div>");

 setTimeout(function () {
                         jQuery('#wpdm-locks').modal('hide');
                        }, 5000);

from this path plugins\download-manager\tpls\lock-options\email-lock-form.php file.

The modal will close after 5 sec. downloading the file.

And for making back-up the tpls file, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

Thanks.

Are you using email lock? please let me know

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Please mail support@wpdownloadmanager.com for your auto-renewal issue with your Order Id details. I hope you should get the help

Thanks

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hello,

Credentials are not working, please check

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Hi,

You can provide the screenshots here too for the explanation, for further checking, you can give your temporary wp-admin login details in a private reply for the issue.

Thanks

Oh ok, checking this and back to you soon…

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Are you talking about email lock? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hi,

I have just checked with a test package, https://www.nigelpietsch.com.au/admindashboard, it is working fine now, please check

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• This reply was modified 5 years, 5 months ago by Nayeem Riddhi.

You can use an add-on, we have such an add-on called https://www.wpdownloadmanager.com/download/wpdm-default-values/, please check

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Do you have many packages that, you can’t able to change manually or you want to bulk apply the templates for your all packages, let me know

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Sorry for going offline for the timezone rounding, has the problem been resolved? let me know

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Sorry for going offline for the timezone rounding,

For #1, Transferring files from WordPress server to your bucket, such feature yet not implemented with WPDM, but you can use other useful tools too

#2, Can you please elaborate on good files in S3

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Yes, please elaborate on it the process, it will be easy for me for debugging the instance

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I shall update about this soon talking with our senior developer

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Are you missing default-link-template from your packages, please let me know

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please see the doc, https://www.wpdownloadmanager.com/doc/settings/license/, i hope your problem will be resolved

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Admin address is redirecting to HTTP frequently, it is not stable in HTTPS, please check and let me know

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Hi,

There are many errors showing from the edit packages browser console, I think there may conflict somewhere, can you please enable/disable other plugins for checking if there any conflict remained, please let me know then

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Sorry of your inconveniences, just checking all of your issues

thanks