Forum Replies Created
The site is not loading from my end. Can you please kindly check firewall or some other settings that blocking access from any region. Please kindly check.
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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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Is your active WPDM PRO license has been expired or you are unable to download the PRO version of WPDM. Please kindly check and let me know.
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You are welcome too. Please kindly let me know if you have any queries more.
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You site is not loading. My Internet speed also ok, but site is not loading as expected. Please kindly check.
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I have adjusted again the download speed now. I hope it may help you on improve speed. Please kindly check.
Thank you
The URL you shared is not loading properly as expected. Please kindly check.
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For now there may not available such pre-defined template. However, you can also save texts in your local PC drive on the text editor. Please kindly check.
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Hello amar hamdani,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Please kindly check, we have adjusted some code. And our team member told that, it may come with adjusted code on the next version. You can copy the plugin folder code to your live enviroment. Please kindly check.
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Have you followed all suggesstions here, https://support.google.com/cloud/answer/7454865, please kindly check and let me know.
Thank you
We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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Hello tamerax,
Hope you are well. Thanks for writing to us. Please kindly elaborate on your requirements, thus I may can help you. If possible, please, give your temporary wp-admin login details in a private reply to adjust the issue.
Thank you and regards
I have forwarded your issue to our teammate. Please kindly check and let me know if you have any more queries.
Thank you
Glad to hear that your issue has been resolved . However, it may not included on documentation. if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
I have checked the page speed on gtmetrix, it is showing here overall speed is ok.
https://gtmetrix.com/reports/www.elkcity.com/jKyP42GF/
Please kindly check.
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Hope you are well. For your issue, Please explore this doc details, https://www.wpdownloadmanager.com/doc/settings/license/ and copy again the license key from your account and put the license key on Downloads > Settings > License section. Please kindly check and let me know.
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Hello Eric Johnson,
Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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The download inconsistency may occuring due to your internet speed too. Beacuse it sometime taking less time and sometime much. Please kindly check.
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Hello,
Sorry again. I have checked the code now. Can you please try with the below code in your template PHP file,
$download_url = WPDM()->package->expirableDownloadLink( $package_id, $download_limit, $expiry_second );
Please kindly check.
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I think it may have a conflict between your plugins or theme. Can i disable one by one other plugins for testing if there any conflicts. I may need to switch theme to another for checking also. Please kindly check and let me know
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Here we have filter, actions and functions reference documentation , you can check the details here,
https://www.wpdownloadmanager.com/doc/filter-reference/
https://www.wpdownloadmanager.com/doc/action-reference/
https://www.wpdownloadmanager.com/doc/function-reference/
Maybe here is not available, you may need to take custom upgrade service. Please kindly check.
Thank you
How much taking time from your end, here is now internet peak hour so internet maybe little bit slow. Please kindly check.
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You can take screenshot and upload here, https://imgbb.com/ and share the URL with us. Please kindly check.
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Hello Erich Steiger,
Hope you are well. Thanks for writing to us. Are you facing issue saving data content for the shared screen section? Please elaborate on it. Please kindly check and let me know.
Thank you and regards