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Nayeem Riddhi

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Oct 20, 2025 at 5:51 am in reply to: Regarding Changing the Layout of the Tag Details Screen #209091

Nayeem Riddhi
Moderator

Please make a file naming, taxonomy-wpdmtag.php. Then simply put it in your active theme folder, wp-content/themes/your-theme-name this directory or folder. It will render the tag detail page of WPDM. Please kindly let me know if you have more confusion.

Thank you

Oct 19, 2025 at 1:16 pm in reply to: Regarding Changing the Layout of the Tag Details Screen #209086

Nayeem Riddhi
Moderator

It is advanced feature implementation. It may require custom order request. You may please kindly knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service with your requirements. Please kindly check and let me know.

Thank you and regards

Oct 19, 2025 at 12:26 pm in reply to: Regarding Changing the Layout of the Tag Details Screen #209084

Nayeem Riddhi
Moderator

Here is a form of filter, https://test02.sedoc.ne.jp/illustration/, do you want implement too in the tag page? Please kindly check and let me know.

Thank you and regards

Oct 19, 2025 at 10:49 am in reply to: Regarding Changing the Layout of the Tag Details Screen #209082

Nayeem Riddhi
Moderator

What design you like, please share with me. If possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue from your site. Please kindly check.

Thank you and kind regards

Oct 19, 2025 at 9:42 am in reply to: Regarding Changing the Layout of the Tag Details Screen #209079

Nayeem Riddhi
Moderator

You have to keep taxonomy-wpdmtag.php in your theme folder, wp-content/themes/your-theme-name this directory or folder. Please kindly check.

Thank you and regards

Oct 18, 2025 at 3:48 am in reply to: How to secure the URLs of PDFs in WordPress directory but not in Media Center #209075

Nayeem Riddhi
Moderator

When you are choosing Select Files option and then attach a file to the package then WPDM process for uploading file and attach to the package. The files are accessing by URL like media library storage, it is not behave like this when you are attaching file through Select Files option. Please kindly let me know if you have still confusion.

Thank you

Oct 18, 2025 at 3:42 am in reply to: Server File Select Pagination Doesn’t Work #209074

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Oct 18, 2025 at 3:00 am in reply to: Regarding Changing the Layout of the Tag Details Screen #209073

Nayeem Riddhi
Moderator

Hello Masanobu Soma,

Hope you are well. You can create taxonomy-wpdmtag.php file in your theme directory with the custom layout. Please kindly check and let me know if it works for you.

Thank you and regards

Oct 17, 2025 at 2:03 pm in reply to: avanzamento pagine non funziona #209066

Nayeem Riddhi
Moderator

I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you want I can also check this process. Please kindly check and let me know.

Thank you and kind regards

Oct 17, 2025 at 9:48 am in reply to: Server File Select Pagination Doesn’t Work #209064

Nayeem Riddhi
Moderator

I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you want I can also check this process. Please kindly check and let me know.

Thank you and kind regards

Oct 17, 2025 at 9:39 am in reply to: avanzamento pagine non funziona #209063

Nayeem Riddhi
Moderator

Please kindly share the login URL too.

Thank you

Oct 17, 2025 at 9:38 am in reply to: Site list #209062

Nayeem Riddhi
Moderator

It may be not able to find we which site it is installed and activated from here your account page. But you can find it normally from WP Admin > Plugins > Active section. Please kindly check and let me know.

Thank you and kind regards

Oct 17, 2025 at 4:07 am in reply to: avanzamento pagine non funziona #209056

Nayeem Riddhi
Moderator

The feature is working properly from our testing site. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 17, 2025 at 3:47 am in reply to: Server File Select Pagination Doesn’t Work #209055

Nayeem Riddhi
Moderator

Hello david price,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Oct 16, 2025 at 3:54 pm in reply to: avanzamento pagine non funziona #209052

Nayeem Riddhi
Moderator

Please you can share the screenshots.

Thank you

Oct 16, 2025 at 3:25 pm in reply to: avanzamento pagine non funziona #209049

Nayeem Riddhi
Moderator

Hello Stefano Todisco,

Hope you are well. And sorry for the inconvenience. Please kindly reply in English. Please also share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 16, 2025 at 3:24 pm in reply to: DM Pro Zip package download problem #209048

Nayeem Riddhi
Moderator

Hello Siamak,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 16, 2025 at 10:19 am in reply to: Site list #209045

Nayeem Riddhi
Moderator

Hello Marco Barbera,

Hope you are well. Can you please elaborate more on your issue? Have you purchased the Advanced Access Control add-on and not finding the plugin for downloading or you have many sites there you can’t able to find which site the add-on has been installed. Please kindly check and let me know.

Thank you and kind regards

Oct 15, 2025 at 11:25 am in reply to: Download Button Shortcode with file ending in Label #209033

Nayeem Riddhi
Moderator

For you requirement, please kindly check this filter doc. https://www.wpdownloadmanager.com/doc/filter-reference/single_file_download_link_label-filters-single-file-download-link-label-of-the-package-before-print-it/. Please kindly check and let me know if it works for you.

Thank you and regards

Oct 15, 2025 at 10:52 am in reply to: Download Button Shortcode with file ending in Label #209031

Nayeem Riddhi
Moderator

Hello Mario Röder,

Hope you are well. Thanks for writing to us. Do you want to change each package/file download button label and are you using free or PRO version of WPDM? Please kindly check and let me know.

Thank you and kind regards

Oct 15, 2025 at 3:38 am in reply to: Keep Getting a Request to Update Credit Card from Stripe Auto-payment #209029

Nayeem Riddhi
Moderator

Hello joebanks10,

Hope you are well. For cancelling auto-renew please send an order note from your account , Please kindly follow this article, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription. Please check and let me know if you have more any queries.

Thank you and kind regards

Oct 14, 2025 at 1:05 pm in reply to: WPDM Newsletter – Problem with subscribers and lists #209023

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.

Thank you again and regards

Oct 14, 2025 at 10:57 am in reply to: Issue with master download link on the post archive page is not prompting popup #209021

Nayeem Riddhi
Moderator

Hello Chris Carpenter,

Hope you are well. The issue has been fixed in 3.3.27 version. Please kindly clear your site cache. It can have also a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.

Thank you and kind regards

Oct 14, 2025 at 9:19 am in reply to: WPDM Newsletter – Problem with subscribers and lists #209019

Nayeem Riddhi
Moderator

For updating your add-on or plugin please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please kindly check and let me know, if you have any queries.

Thank you and kind regards

Oct 14, 2025 at 5:05 am in reply to: How to secure the URLs of PDFs in WordPress directory but not in Media Center #209017

Nayeem Riddhi
Moderator

Hello Glenn Watson,

Hope you are well. You can use Email lock for protecting also sending download link via email, you can check details of other locks here too, https://www.wpdownloadmanager.com/doc/add-new-package/lock-options.

You can also keepDownload Link Expiration Period from settings for more protected. And you can keep attach file directly with your file/package not attaching media or other service storage files, then by URL they can’t be accessed.

For selling products you can use our this add-on, it is free, https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/. It has also comprehensive features. Please kindly check here.

And we don’t limit upload size, what you are seeing it is coming from info. from server. you can adjust upload size from your settings or server as per your needs. Please kindly check.

Thank you

Viewing 25 posts - 101 through 125 (of 19,852 total)
1 2 3 4 5 6 … 793 794 795