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Nayeem Riddhi

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Viewing 25 posts - 101 through 125 (of 20,004 total)
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Nov 20, 2025 at 3:12 am in reply to: Cant create new template #209660

Nayeem Riddhi
Moderator

Hello Jorge rojas,

Hope you are well. I have checked that the topic has been marked as resolved. Has the problem been resolved on your site ? Please kindly check and let me know.

Thank you and kind regards

Nov 20, 2025 at 3:11 am in reply to: Bulk Import: Import & Export directory selection no longer works #209659

Nayeem Riddhi
Moderator

Hello Marc Garfield,

Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 20, 2025 at 3:03 am in reply to: Questions about PDF Viewer #209658

Nayeem Riddhi
Moderator

Hello Thomas Gerber,

Hope you are well. Thanks for writing to us. Please kindly check the demo and shortcode usage from here, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/. After checking if any question remained please feel free to ask. Please kindly check.

Thank you and regards

Nov 19, 2025 at 2:08 am in reply to: Receive update failed error when trying to update card details #209647

Nayeem Riddhi
Moderator

Hello James Evans,

Hope you are well. Thanks for writing to us. Updating your card information is possible when your orders will expire. Please check and let me know, if you have any more queries.

Thank you and regards

Nov 17, 2025 at 8:45 am in reply to: Auto renew e manual order #209640

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 17, 2025 at 8:34 am in reply to: Auto renew e manual order #209638

Nayeem Riddhi
Moderator

Please kindly share your order id details in the private reply.

Thank you

Nov 17, 2025 at 8:30 am in reply to: Auto renew e manual order #209636

Nayeem Riddhi
Moderator

Hello mirko chiavari,

Hope you are well. Sometimes for server or technical issue auto-renew may not work properly. For getting update compatible with latest technology services you need to use this renews feature. However, if you want to cancel auto-renew, you can check this article, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check.

Thank you.

Nov 17, 2025 at 5:53 am in reply to: Pagination links don’t scroll to top #209633

Nayeem Riddhi
Moderator

Hello Erik Conley,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URL for checking the issue.

Thank you and regards

Nov 15, 2025 at 4:51 am in reply to: Customer support is extremely poor – need attention! #209618

Nayeem Riddhi
Moderator

Hello MAT Course,

Order #: WPDM6912252862632 has been refunded now
Order #: WPDM60A8838317FA4 is active and you can continue with the update

Please kindly check and let me know if you have any queries more.

Thank you

Nov 15, 2025 at 12:50 am in reply to: Customer support is extremely poor – need attention! #209617

Nayeem Riddhi
Moderator

Hello MAT Course,

Hope you are well. And really sorry for the inconvenience. I have again forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 14, 2025 at 11:35 am in reply to: attire block display issue #209607

Nayeem Riddhi
Moderator

I have already again forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 14, 2025 at 6:30 am in reply to: Uncaught TypeError: window.Vue.use is not a function #209605

Nayeem Riddhi
Moderator

Sorry for the inconvenience. I have forwarded your issue to our related team authority again. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 14, 2025 at 3:08 am in reply to: Mailchimp #209602

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 14, 2025 at 2:53 am in reply to: Link template manager not working properly #209601

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Nov 14, 2025 at 2:42 am in reply to: Link template manager not working properly #209599

Nayeem Riddhi
Moderator

If everything is working properly from your check, it is working. So, i don’t need to check further more. However, If any issue you have found please let me know, thus I can check. Also share the login URL for checking. Please kindly check.

Thank you

Nov 14, 2025 at 2:35 am in reply to: Link template manager not working properly #209597

Nayeem Riddhi
Moderator

Please kindly check if you are using the latest version of WPDM Pro. However, glad to hear that, your issues have been resolved. Please kindly let me know if any issue remained thus i can check that after login.

Thank you

Nov 14, 2025 at 2:01 am in reply to: Link template manager not working properly #209595

Nayeem Riddhi
Moderator

Hello Thomas Gerber,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

Nov 13, 2025 at 12:38 am in reply to: Mailchimp #209588

Nayeem Riddhi
Moderator

Can you please try now. I have adjusted some settings. Please kinldy check.

Thank you

Nov 12, 2025 at 9:35 am in reply to: attire block display issue #209586

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 12, 2025 at 5:48 am in reply to: attire block display issue #209578

Nayeem Riddhi
Moderator

Am I able to check enabling/disabling plugins or switching theme for checking if there any conflicts remained? Please kindly check and let me know.

Thank you and regards

Nov 12, 2025 at 2:36 am in reply to: Mailchimp #209575

Nayeem Riddhi
Moderator

I can’t able to see how you have set for getting First Name and Last Name in your mailchimp account. Does the issue appearing from Email Lock too? If Email lock doing the same issue, there maybe issue in Mailchimp Configuration issue from your Mailchimp Account. Please kindly check.

Thank you and regards

Nov 12, 2025 at 2:13 am in reply to: Files all showing the same size #209574

Nayeem Riddhi
Moderator

Hello Terry Coates,

Hope you are well. Can you please just remove or make empty Package Settings > Package Size for the related packages and try to make an update again. it will re-calculate the total size again. please kindly check and let me know

Thank you and regards

Nov 12, 2025 at 2:08 am in reply to: Translation with Falang works partially #209573

Nayeem Riddhi
Moderator

Hello Daniel Jay,

Hope you are well. Our plugin is translate ready. You can follow these articles for making translation of your site,

Translate WordPress Plugin to Your Language [How To]

How To Change WordPress Site Language?

Please kindly check and let me know if it works for you.

Thank you and regards

Nov 12, 2025 at 2:03 am in reply to: attire block display issue #209572

Nayeem Riddhi
Moderator

Hello outkastm,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Nov 11, 2025 at 3:51 pm in reply to: Protect PDF from sharing #209562

Nayeem Riddhi
Moderator

Are you searching this add-on, https://www.wpdownloadmanager.com/download/download-limit/. Please kindly check and let me know if it helps you.

Thank you and regards

Viewing 25 posts - 101 through 125 (of 20,004 total)
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