Nayeem Riddhi

Do you have Advanced Custom Fields Add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/, this also helps you to add additional fields with the user registration form

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Hi,

Please use the dropbox add-on https://www.wpdownloadmanager.com/download/dropbox-explorer/ instead of using direct dropbox URL

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Hi,

I have checked your issue. you have uploaded files from the media library. Choosing from the Select From Media Library option. By default, it will do so. You can also choose the other option too. When you attach files from media library as URL WPDM simply redirect to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from server as server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser or select files instead of the medial library file selector.

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Can you please set the memory 1024MB for checking, many users get resolved with this, let me know

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Have you checked this option, Open in Browser from Downloads > Settings > Basic Settings, please let me know

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you can set the font size, like font-size:15px !important you should put here !important for overriding the existing font size, and you have to put it in your theme style.css

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please use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, you will get the same and more extended feature with this shortcode, I have tested here, http://myramjackstg.wpengine.com/wpdm-test/, it is working fine here

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Allowing multiple locks I think it is required customization code. But for email lock, there also has been set subscription system, you shall find subscriber from Downloads > Subscriber > Email Lock, please check

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Have you followed these process, please check all of them,

1.Editing the wp-config.php file
2.Editing the php.ini file
3.Editing the .htaccess file

1.Editing the wp-config.php file

Here you will need to edit thewp-config.php file.
define( 'WP_MEMORY_LIMIT', '1024M' );

2.Editing the php.ini file

On a live install, the file can be accessed within the root of your install, that is within the /public_html/ folder. Note that the file is not installed by WordPress but in most cases set up by your host. If you are using CPanel as your control panel, for example, make sure the checkbox for “Show Hidden Files” is checked and then click Go. You may check into this article on how to go about editing the file. Before editing the file, kindly preserve a backup to it by downloading it to your computer.
Once this is done, open the file, add or edit the following line:

memory_limit 512M

3.Editing the .htaccess file

The .htaccess file is a file located within the root of your WordPress files.

You will need to add or edit the following code to the bottom of the file:

php_value memory_limit 256M

With this done, you can then save your changes and check if the error is resolved.

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For auto-sync old packages, You have to select bucket and folder form settings, then set a Cron URL like https://website.url?s3sync=1 from your from Cpanel or hosting admin panel with 2 mins interval, moreover, you have to make it read-only for role user from Amazon s3 Settings

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Hello,

Have you updated the WPDM plugin/theme recently or not made backup following this doc, https://www.wpdownloadmanager.com/doc/template-files/, please let me know

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