Forum Replies Created
No, it has no extend like this. Please kindly check and let me know if you have any more queries.
Thank you and regards
Though we have not scope such the way you have described but you can take our customization service from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check, you can also discuss here.
Thank you and regards
The available tags for stamping on PDF are available ,
{name} - First name
{fullname} - Full name, first and last
{username} - Username on the site, if they registered an account
{email} - User's email address
{date} - The date of the purchase
{publish_date} - Package publish date
{download_date} - The date when user downloads the pdf
{order_id} - The unique ID number for this purchase receipt
{sitename} - Your site name
{br} - for new line
You can also check here, http://www.wpdownloadmanager.com/doc/templates/template-tags/
And for two texts in separate places you can use {br}– for new line tag for placing texts in two separate place. Please kindly check.
Thank you and reagrds
Hello Anne Clifford,
Hope you are well. Thanks for writing to us. You can check this add-on, https://www.wpdownloadmanager.com/download/wordpress-pdf-stamper-plugin/. Please kindly check.
Thank you
Ok, after many days later. Now, can you please kindly let me know , are you still facing issue with [wpdm_package_list] and [wpdm_user_profile]. Please kindly check and let me know.
Thank you and regards
Yes, please try the WPDM PRO.
Thank you
Can you deactivate > delete WPDM plugin (please do it from WP Admin > Plugins) section and again reinstall WPDM plugin? Please kindly check.
Thank you and regards
I have back with information from our team that only 2 months of the single site license remains, which is not creditable. Please kindly check.
Thank you and kind regards
I have forwarded your information to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Polofin Srl,
Hope you are well. I apologize for the inconvenience. If the site were on a live server, it would be easy to investigate the issue. However, can you please share some close screenshots so I can get a hint as to what is happening? Please kindly check.
Thank you and regards.
Can you please kindly open a ticket/topic thus we can check the issue in detail. Please kindly check and let us know.
Thank you and regards
I have back with information from our team authority that, please kindly create a new order for the business license, and we are able to disable the Pro license, which is set for automatic renewal on Sep 6, 2025. Please kindly check.
Thank you and regards
Hello Sean Derrig,
Hope you are well. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Glad to hear that, you have found the issue. Please kindly check and let me know if you have any queries more.
Thank you
Have you updated anything that maybe replaced the setting you have adjusted? Please kindly check and let me know.
Thank you and regards
[doc_preview] is not a shortcode, it is a template tag, it will work within page template or link template. Please kindly check.
Thank you and regards
Can you please kindly elaborate how you are making templates with elementor also modifying the WPDM pages? Please kindly check and let me know.
Thank you and regards
Hello Volker Klärchen,
Really sorry for your inconvenience. I have already forwarded your issue to our team. Please kindly let me know if you have any queries more.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Really sorry for the inconvenience. Does the issue still persist? Please let me know.
Thank you and regards.
Please kindly check now, https://aetechron.com/download/wpdm-test/, you can use </br> for line breaking. Please kindly check.
Thank you
I think you have customized page template with Elementor, so it is creating issue, after deactivating elementor plugins, it is working as expected, please kindly check here, https://dev.pmto.fr/download/wpdm-test-2/.
Thank you and regards
I have tested here, https://aetechron.com/download/wpdm-test/. It is working properly as expected here. Can you please kindly check again.
Thank you and kind regards
Can I check the the process again? Please kindly let me know.
Thank you
