Nayeem Riddhi

Please, give your temporary wp-admin login details in a private reply for checking the issue

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Glad to hear this your problem has been resolved

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Hello,

If you have a 500 error revealed in your Browser, it’s mainly due to a PHP Error, And

It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)

Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…

If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

If you weren’t able to resolve the issue by either resetting your plugins and renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

please check and let me know.

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Do you want to preview or only download the file, for dropbox you may check this add-on, https://www.wpdownloadmanager.com/download/dropbox-explorer

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Yes, you can and I hope you may follow the docs too

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I have seen that you are using an old version of WPDM, can you please update your version to the latest one, please let me know then

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please check this topic, https://www.wpdownloadmanager.com/support/topic/upload-and-download-is-not-working/#post-151241, I hope you should get the resolution

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You can add remote files as a downloadable file from the insert URL option or for previewing you can add as the file URL now

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please check now, it is working fine now, https://wp.wikidoc.cc/documents/cnra_hevea_4_detection_lutte_fomes-pdf, I have adjusted some settings from WPDM settings, i hope it may work fine from your side too

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For the registration form verifying account number, you may check the shortcode parameter,https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/ verifyemail=true|false,

and for the customization issue, you may knock support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

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please check now, it is working fine now,

https://infonetla.org/subida-de-archivos/

I have adjusted the administrator role for the Allowed User Roles to Create Package From Front-end option from Frontend Access settings

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Glad to hear this your problem has been resolved

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you are still using the free version, please check my attached image,

can you please download the pro version from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

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please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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I have seen that this error is occurring on the console while trying to upload files, please check my attached image attached,

can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

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please check now, I hope it may working now

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I have seen that which template you are using in the shortcode there you have used link-template-default,

by default, you are using link-template-default.php for the link template. After customizing/adjusting download button tag, you can copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. and you can follow this doc for making backup files, https://www.wpdownloadmanager.com/doc/template-files/

also, you can use the pre-made link-templates or page-templates from here as i image attached,

from Downloads > Templates section

and for title size, you may use adjusted font size for the package title

I hope those may help you

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Which Email template is using here, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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Can you please check now, it is working fine from my side, https://al-m.ca/speced-draft/, the design, accordion, tabs are working too

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Are you using this feature,

please check the attached image

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can you please share your temporary wp-admin login details in a private reply for checking the issue

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That’s okay 😀

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Can you please share other pages, which are under the issue of adjusting, please you can share here, I shall try to check them

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Hello, @bugra ceylan,

Can you please share the related package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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