Nayeem Riddhi

The WPDM PRO 5.3.8 has been released, please update your copy, I hope your problem will be resolved now

thanks

Can you please switch to another caching plugin, for a better performance cache plugin, you may check this doc too, https://www.wpdownloadmanager.com/best-wordpress-caching-plugins-for-better-performance/ or please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Can you please switch to another caching plugin, for a better performance cache plugin, you may check this doc too, https://www.wpdownloadmanager.com/best-wordpress-caching-plugins-for-better-performance/

thanks

For document preview, you may check this option as I image attached from the Download > Settings > Basic > Open in Browser option

I hope this may help you

thanks

For asset-manager topic, we have found the issue, soon you shall be updated

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Do you want to redirect the wpdm_all_packages download link to another page, I think it needs editing the core php file, please let me know

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I think it is working now with bootstrap 4 too, it needs to adjust the link-template-default.php file from download-manager/tpls/link-template/link-template-default.php please follow this doc for making back up the file, https://www.wpdownloadmanager.com/doc/template-files/

thanks

Can you please disable other plugins again, then please let me know for checking the issue again

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Hi @Robin Hood,

Can please open a separate ticket for your issue, please. I shall try to assist you

thanks

If above suggest not resolved your issue,

please just removed this message from the Downloads > Settings > Basic

Download Limit Message:
<code><i class=”fa fa-exclamation-triangle”></i> Download Limit Exceeded!</code>

I hope this will work fine then

or you can also give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

I think for 404 image you can only do it by changing the core file for now

thanks

Hi,

You can override another 404 image from the assets/images folder, thus it may work, but you have to override again the image when you shall update the plugin

thanks

Do you want the Bootstrap 3 version template in Bootstrap 4? please let me know, i shall adjust it for you

thanks

Do you want an appearance like bootstrap 3 for bootstrap 4 version for default template, please let me know

thanks

I have adjusted some setting options from the Download > Settings option as you have adjusted before, thus it is working as well

thanks

you are welcome

thanks

Hi,

After this update ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

• Upload is not working
• Showing “Invalid File Type” error when trying to download

Here is the reason and solution:
<hr/>
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

Can you please check now, it is working as well for your [package_size] template tag

thanks

Hi,

After this update ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

• Upload is not working
• Showing “Invalid File Type” error when trying to download

Here is the reason and solution:
<hr/>
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

please check now, I hope it is working fine now, I have adjusted some settings from WPDM, please let me know, if it is working fine from your side now

thanks

There are two general settings that are conflicting, there are many errors that are coming in your browser console, please check my attached image,

Settings reside in here, Wp-admin > General > Settings, browse URL https and general setting is http

please check

thanks

I have checked that it is working fine from my side, please check my attached video

can you please elaborate more on this or please let me know if you have other queries

thanks

Has the problem been resolved on your side? please let me know

thanks

You may remove the linked sites from your user dashboard from the license key option as I image attached,

if the adjustments do not resolve the issue, you may ask for a new generated license key/help from here, support@wpdownloadmanager.com, I hope you shall get the help

thanks

Please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks