Nayeem Riddhi

The credentials are not working, has the problem been resolved on your side? please let me know

thanks

Hi,

Sorry for your little inconvenience. Can you please check the option from Downloads > Settings > User Interface > Crop thumbnails as I image attached,

let me know if it helps you

thanks

Hi,

I have tried downloading some PSD files, they are working. can you please share some packages related to this, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Are you talking about this option as I image attached,

For this section, you may check this doc, https://www.wpdownloadmanager.com/doc/subscribers/

It also saves Google Connect Lock, LinkedIn Share Lock users as well

thanks

Has the problem been resolved on your side? please let me know, we shall look over the issue which you are claiming

thanks

Please check now, I have adjusted from your theme style.css with this code

.w3eden #udm-promembership a:nth-child(3) { display:none; }

please clear your site cache or press CTRL + F5 for your browser if you are using windows for watching the effect

thanks

Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.

Thanks.

Hello,

Your credentials are not working, please check

thanks

Yes, it is possible but needs some customization, you may please knock here with your requirements here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

thanks

Glad to hear this. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.

Thanks.

Sorry for your all inconveniences, we have just adjusted the font size issue from your side, please check everything okay or not

thanks

• This reply was modified 5 years, 1 month ago by Nayeem Riddhi.

Hello,

please share your site login URL too

thanks

Hello,

We have updated Advanced custom field(ACF) add-on for fixing the issues. it is fixed with the last update. Also, need to update wpdm pro for the adjustments. please collect your latest copy from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Thanks

Hello @inbloomdigital,

you can open a separate ticket for your issue, please

thanks

If you are using Email lock for packages, it should be saved in the subscriber panel, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. And Is it possible that the Download Manager App only works on English sites? yes, it is possible

thanks

please check now, your appearance is okay or not, I have adjusted with some CSS code from your theme style.css,

.entry-content embed, .entry-content iframe, .entry-content img, .entry-content object {
    max-width: 100%;
    margin-bottom: 20px;
}
.btn-group.d-flex .btn-secondary {
    border-radius: 6px !important;
    margin-right: 8px !important;
}
a.btn.btn-secondary {
    width: 100%;
}
a.wpdm-download-link.download-on-click.btn.btn-primary {
    width: 100%;
}
.metro-block.span4.wpdm-metro {
    margin-bottom: 30px !important;
}
.caption p { margin-bottom:3px !important; }

please clear your site cache or press CTRL + F5 for your browser if you are using windows for watching the effect

thanks

please check now, everything is okay or not

thanks

Sorry for your inconvenience, we are looking over your topic, please have some patience

thanks

please try to download WPDM PRO latest version from here now, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, it will fix your issue

thanks

Hi,

I think for the progress bar there may be conflicting somewhere, there are many plugins installed on your side, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thanks

You are welcome

thanks

Hello,

Are you searching for such template tag that will render you the package file type like, [file_types], for more reference, you can visit here, https://www.wpdownloadmanager.com/doc/templates/template-tags/

And for a custom image, message, or even an ad, you can customize the package related page template. For that, you may visit Downloads > Templates > Page Template, you can clone/create a new one. you can also customize the default pre-made page templates PHP files from plugin folder, download-manager > tpls/tpl3 > page-templates (tpls will be according to bootstrap version). For making back-up the template PHP files you may follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, please let me know if you have other queries

thanks

Hi,

Are you using the WPDM PRO Version 5.4.0, please elaborate on your issue, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Hi,

Please try to set disable resumable download from basic settings as I image attached

I hope it will work then

thanks

I think you are trying to adjust the buttons and title, please let me know

thanks