Nayeem Riddhi

Hello @ikram_dirujii,

Sorry for the delay. Checking your issue soon

Thank you and regards

Hello @evenove,

Hope you are well and sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @aka-ahouloucabira-ci,

Hope you are well. Can you please elaborate on the issue which navigation bar you are trying to remove the bottom of the page related to WPDM packages, please let me know

Thank you and regards

Hello @cleartouch,

Hope you are well. Are you searching for the form-lock add-on? https://www.wpdownloadmanager.com/download/wpdm-form-lock/, please elaborate on this issue. I hope I can help you

Thank you and regards

Hello @riccardogt,

I have checked that, you are using a very old version of WPDM, can you please update your all-add-ons to the latest version as well as the main plugin. please let me know if you face any issues/trouble then

Thank you and regards

Hello @cbenson583,

Glad to hear that, your problem has been resolved

Thank you and regards

Hello @minorarcia,

Hope you are well. The file_count on wpdm_all_packages shortcode has been resolved. please update your copy to the latest version.

Thank you and regards

Hello @piano-social,

I have checked that, the errors are disappeared now,

Bizzotto nominata nella Commissione sul futuro dell’Ue

Has the problem been resolved on your side? please let me know

Thank you and regards

Hello @bebold,

I have found some issues with the text-domain with the login form. I hope soon you shall get an update about this

Thank you

Hi @ovoigt,

Sorry being not getting the proper directory. For new launching from the base code of the plugin, directory structure has been changed, please check from here,

plugins\download-manager\src\Package\views\link-templates

And for making back up please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

I hope you shall get the help

Thanks for your appreciation

Hello @b-buchner,

If you are facing a problem with WPDM Elementor, we have updated recently for the issues, please check it from here,

https://wordpress.org/plugins/wpdm-elementor/, and please let me know if your problem get resolve or not

Thank you and regards

Hello, #pepperstreetukgmail-com,

Sorry for the inconvenience. For disabling auto-renew, please mail to the below address with your Order Id detail and the accounts team will let you know an update for you. support@wpdownloadmanager.com

Thank you

Hello @ktech,

I have checked your issue in detail. I think it is specifically conflicting with Avada Theme and Avada Builder. It is better you may contact their support team regarding this issue. I hope you should get the help

Thank you and regards

Hello @ktech,

Sorry for the inconvenience. checking your issue in detail

Thank you and regards

Hi @promultis,

For making the update, please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time. please check and let me know if your issue resolves or not

thank you and regards

Hi @ovoigt,

Sorry for the inconvenience. please follow this doc, for making back-up your files, https://www.wpdownloadmanager.com/doc/template-files/, it will not lose after the update again unless your theme update

Thank you and regards

Hello @esseanet,

Please check now, the left sidebar has appeared, i have adjusted your theme style.css with the below code,

li.wpdm-cat-item .btn {
    background-color: #949494 !important;
}

https://www.exallievipuglia.it/area-download/#/editoria

please clear your site cache or press CTRL + F5 for your browser if you are using windows for watching the effect.

thank you and regards

Hi @ovoigt,

For the link-template-default-old.php issue, the template should be residing in the related directory like plugins/download-manager/tpls/link-templates or from the Downloads > Templates section. I think it is missing there. please check

Thank you and regards

Hello @ovoigt,

After updating to the latest version WPDM Extended Short-codes add-on,
, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/, [wpdm_tree] shortcode is working fine now. I have tested here, https://gymnasium-brake.info/wpdm-test/

Thank you and regards

• This reply was modified 5 years, 3 months ago by Nayeem Riddhi.

Hello @gkmockups,

Hope you are well. And I have found your issue. soon you shall get an update about the issue

Thank you and regards

Hello @riccardogt,

Hope you are well. Can you please share your related URL and if possible please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you

Hello @ovoigt,

Hope you are well. sorry for the inconvenience. [wpdm_tree] shortcode is working fine from my side. Can you please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @rebecca-dack,

Hope you are well. and extremely sorry for the inconvenience. We have found the issue, and the update will be available within the next 24 hours

Thank you and regards

Hello @esseanet,

Hope you are well. and sorry for the inconvenience. Can you please share the related URL for checking the issue in a close look, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue

Thank you and regards

Hello @lpwebsite,

Hope you are well. and sorry for the inconvenience. please, give your temporary wp-admin login details and FTP credentials in a private reply for checking the issue

Thank you and regards