Forum Replies Created
Hello @bebold,
I have found some issues with the text-domain with the login form. I hope soon you shall get an update about this
Thank you
Hi @ovoigt,
Sorry being not getting the proper directory. For new launching from the base code of the plugin, directory structure has been changed, please check from here,
plugins\download-manager\src\Package\views\link-templates
And for making back up please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
I hope you shall get the help
Thanks for your appreciation
Hello @b-buchner,
If you are facing a problem with WPDM Elementor, we have updated recently for the issues, please check it from here,
https://wordpress.org/plugins/wpdm-elementor/, and please let me know if your problem get resolve or not
Thank you and regards
Hello, #pepperstreetukgmail-com,
Sorry for the inconvenience. For disabling auto-renew, please mail to the below address with your Order Id detail and the accounts team will let you know an update for you. support@wpdownloadmanager.com
Thank you
Hello @ktech,
I have checked your issue in detail. I think it is specifically conflicting with Avada Theme and Avada Builder. It is better you may contact their support team regarding this issue. I hope you should get the help
Thank you and regards
Hi @promultis,
For making the update, please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time. please check and let me know if your issue resolves or not
thank you and regards
Hi @ovoigt,
Sorry for the inconvenience. please follow this doc, for making back-up your files, https://www.wpdownloadmanager.com/doc/template-files/, it will not lose after the update again unless your theme update
Thank you and regards
Hello @esseanet,
Please check now, the left sidebar has appeared, i have adjusted your theme style.css with the below code,
li.wpdm-cat-item .btn {
background-color: #949494 !important;
}https://www.exallievipuglia.it/area-download/#/editoria
please clear your site cache or press CTRL + F5 for your browser if you are using windows for watching the effect.
thank you and regards
Hi @ovoigt,
For the link-template-default-old.php issue, the template should be residing in the related directory like plugins/download-manager/tpls/link-templates or from the Downloads > Templates section. I think it is missing there. please check
Thank you and regards
Hello @ovoigt,
After updating to the latest version WPDM Extended Short-codes add-on,
, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/, [wpdm_tree] shortcode is working fine now. I have tested here, https://gymnasium-brake.info/wpdm-test/
Thank you and regards
Hello @gkmockups,
Hope you are well. And I have found your issue. soon you shall get an update about the issue
Thank you and regards
Hello @riccardogt,
Hope you are well. Can you please share your related URL and if possible please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you
Hello @ovoigt,
Hope you are well. sorry for the inconvenience. [wpdm_tree] shortcode is working fine from my side. Can you please give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @rebecca-dack,
Hope you are well. and extremely sorry for the inconvenience. We have found the issue, and the update will be available within the next 24 hours
Thank you and regards
Hello @esseanet,
Hope you are well. and sorry for the inconvenience. Can you please share the related URL for checking the issue in a close look, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello @lpwebsite,
Hope you are well. and sorry for the inconvenience. please, give your temporary wp-admin login details and FTP credentials in a private reply for checking the issue
Thank you and regards
Hello @aichbachtaler,
Hope you are well. and sorry for the inconvenience. I have checked your issue in detail. I hope soon I can update you about the issue
Thank you and regards
Hello @bebold,
Hope you are well. Login page all texts are translated ready and also working fine from my side. I have checked that, you are using Loco Translate for your site translation. If you are using auto-translate for your plugin, it might help. otherwise, you have to translate words manually. please check. I hope it will work fine from your site too
Thank you and regards
Hello @meppovic,
Please let me know any issue regarding the google drive add-on, I hope it will also work fine from your side
Thank you and regards
Hello @payne,
Glad to hear that, the problem has been resolved now. We shall look over the issue and hope that related authorities will also look into the issue thereby
Thank you and regards
HI @simstim,
Glad to hear this your problem has been resolved. BTW, for adjusting the button size, you may check this option as I image attached, Download > Settings > User Interface
I hope it will resolve your problem
Thank you and regards
Hello @odessu,
I have checked that, you are using a very old version of WPDM, can you please update it to the latest version, please let me know then if it resolves your issue
Thank you and regards
Hello @ktech,
There are many options in the Avada theme for adjusting, have you checked them, or has the problem been resolved from your side now? please let me know
Thank you and regards
Hello @meppovic,
Can you please share which shortcode is not working and its related URL, And I have checked that, login is working fine here, https://softportal.cz/wpdm-test/. And the issue you claimed with the google drive add-on, but it is not installed on your side. please check and let me know.
Thank you and regards