Forum Replies Created
Hello @ipiyo,
For many users bulk apply, can you please check this add-on
please let me know
Thank you and regards
Hello @lukehart,
You can select images packages for image category, PDF for pdf category as I image attached,
Thus you may get the apprearance like here,
please let me know if you have any more query
Thank you and regards
Hi,
For Invalid File Type updating ( 3.1.17 or 5.3.7 ),
Here is the reason and solution:
From WPDM Free and WPDM Pro, we have changed the file type validation process during file upload and download. Now, you have to give file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.
Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.
or, Just Keep it Empty for WordPress default use , thus it may resolve the issue
thank you and regards
Hello @juan_ateb,
Sorry for the inconvenience. Can you please reactivate your login credentials or, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @jrpajr,
Hope you are well. If you have already created a package. Then you will also be able to upload/attach files for that package. If you have kept just the file name you should keep the files in wp-content/uploads/download-manager-files dir too. And for local files, you will not be able to attach files from the local PC drive directly, or you may please attach a live server file URL there. It will also help you upload files properly. please check and let me know then
Thank you and regards
Hello @juan_ateb,
Hope you are well. Please activate/deactivate Premium Packages – Sell Digital Products Securely add-on again. you may also reinstall the add-on again. I hope it may resolve the issue from your side. please check
Thank you and regards
Hello @lukehart,
As per documentation, you have to use this shortcode [wpdm-accordion] any page/post editor. Thus you shall get the layout like this, https://demo.wpdownloadmanager.com/wpdmpro/accordion/. I hope you have understood
Thank you and regards
Hello @raajsajaniya,
It can be a copyright issue. If I clone the same layout from the reffered site, he can claim the issue. He is also our client. It is better to contact him directly for the same layout. I hope you should get the help.
Thank you and regards
Hello @hheim,
The text “has been added to your cart” reside in
plugins\wpdm-premium-packages\includes\libs\cart.php file
please check. I hope it may help you
Thank you and regards
Hello @studio-caprioglio,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @hheim,
Please check the Download > Settings> Frontend Access option, where you can able to adjust the login page
and for login form shortcode, you may visit this doc,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_login_form-user-login-form-short-code/
if this doesn’t help you, can you please elaborate on /login only for the frontend requirement? please let me know then
Thank you and regards
Yes, you can use our Attire theme too, please check it from here,
And Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.
Thank you and regards
Hello @welswebmaster,
Hope you are well. And sorry for the inconvenience. The password lock for WPDM packages is working fine from my side. I think there may be conflicting within your plugins and theme. There is also an error appearing in the console log. can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then
thank you and regards
Hello @lukehart,
Hope you are well. Can you please elaborate on this feature?
Package > Category > Timepieces > Timepiece Name
And I have checked that you have not installed WPDM Accordion add-on already. can you please check it again?
Thank you and regards
Hello @ipiyo,
Does it not working from the package settings from your side? please let me know
Thank you and regards
Hi,
For add-on updates, for now, you can follow these steps,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.
If the problem persists, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @cleartouch,
Hope you are well. Sorry for the inconvenience. I have been informed by our developer team that, the feature you are urging for is not possible yet. But we have noted it for implementation. However, you can also use our form lock add-on,
Form Lock – Ask users to fill a form to get access to download
we have Form Visibility Settings there. please check
Thank you and regards
Hello @hheim,
It would be {active-theme}/download-manager/partials/resolve-order.php. I hope this may help you. Have a great day
Thank you and regards
Hello @nguyenhung,
Sorry for the inconvenience. Are you talking about frontend uploaders, who are selling/uploading products on your site? please let me know. If I get you, you are also trying they will also get emailed when another purchase is made by a user for the product. please elaborate on this issue
Thank you and regards
Hello @nidorn65,
please put this code in your Theme style.css. I hope it will work fine then from your side for the issue
.modal-backdrop {
position: inherit !important;
}please clear the cache of your site for watching the effect and please let me know then
Thank you and regards
Hello @swanzack,
It is working fine with the latest version of WPDM – Advanced Access Control from my testing side, I have checked that your settings for Hyper Text Transfer Protocol are not same as I image attached,
Can you make the same for them, I hope it can resolve your issue. please let me know
Thank you and regards
Hello @swanzack,
I think you are talking about this page, https://www.creascoop.org/membres/membres-navigation/, here for Resources – Info has been used wpdm_category shortcode. And I have checked that you are using the free WPDM version, Free version doesn’t have the option, When a user is not allowed to download: Hide Everything, but only block download button. Your requirement is even the files that are not available for the user file not be shown at all, without a download button hide everything of files is only available in the PRO version. And if you are talking about the WPDM Packages by Category widget from Appearance > widgets, it also covers same feature. I hope you have understood now
Thank you and regards
Hello @swanzack,
Can you please elaborate more on your issue? if possible, please share your related URLs, and please, activate your temporary wp-admin login again for checking the issue.
Thank you and regards
Hello @lukehart,
Can you please share the related URL/screenshots for more clarification? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards