Forum Replies Created
Hi, @nydunes
I have checked in the Internet Explorer browser too. Download availability working fine here too,
please check
Thank you and regards
Hello @aloette1978,
Extremely sorry for the inconvenience. we are on weekend now. please continue with any of them shortcode now. we shall look over the issue in detail and make an update for you.
Thanks for your appreciation
Hello @otrok,
Hope you are well. Has the problem been resolved on your side? please let me know, I shall again look over your issue for solving.
Thank you and regards
Hello @aloette1978,
It is working fine here, please check now
https://aloetteedusta.wpengine.com/wpdm-search/
you may also use this shortcode too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/ for the search result. please check
Thank you and regards
Hello @baileydigital-com,
Though any user has Spa Account roles, he also needs to subscribe to the plan for accessing the content for your related pages. please check and I hope you have understood
Thank you and regards
Hello @swanzack,
This message is showing while trying to log in to your site
please check, and share the URL too, where the translation is not working
Thank you and regards
Hello @raajsajaniya,
please check my attached video,
https://drive.google.com/file/d/18O2F8i9VRhL-Sckayf3jpfZtUJCRWA8h/view
it is working fine from your side
Thank you and regards
Hello @raajsajaniya,
please check now, if it is working fine from your side or not. I have adjusted the download endpoint as the path has been given below, download > downloads
from Downloads > Settings >EndPoint >Download Endpoint
and flashes the permalink settings. Thus, it is working, please check and let me know
Thank you and regards
Hello @wendell,
Hope you are well. We have introduced a new option from Download > Settings > Basic for Open in browser and Open in new window. But now you can also make it for as I described below,
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ for back-up your files.
For opening in new windows, please add this code replacing [download_link] in page/link templates PHP file as i described below,
<a href="[download_url]" onclick="window.open('[download_url]','newwindow','width=1200,height=800'); return false;" class="btn btn-primary" target="_blank">[link_label]</a>
thank you and regards
Hello @aloette1978,
Hope you are well. your tag page has been adjusted. please check now. Can you please share the search page URL? I shall check it for you
Thank you and regards
Hello, @nydunes
Hope you are well. I have checked that, the package is working properly. You have to give proper access role from package settings > allow access. and I have checked that, Download Availability Period is working fine as usual from your side.
https://txcorp.com/download/kanno_rsim3-0-1/
For restricting certain packages with the role, there are also many shortcodes, please check the docs from here, https://www.wpdownloadmanager.com/doc/short-codes/
Please elaborate more on your query, if I can help you
Thank you and regards
Hello @aloette1978,
Hope you are well. sorry for the inconvenience. we have found the issue. soon you shall be updated
Thank you and regards
Hello @baileydigital-com,
I have checked your video. you need to subscribe for the role for accessing page contents, though you have already logged in, you have to subscribe to the plan too. Thus it will work fine. Moreover, I have adjusted settings from your Membership > Settings. thus it is working now. please check and let me know if you have other queries.
Thank you and regards
Hello @aloette1978,
Tomorrow I shall try to adjust the tag template page and also looking in detail for the search functionality issue
Thank you and regards
Hello @baileydigital-com,
Please adjust the settings from your Membership > Settings option and please check my attached video
https://drive.google.com/file/d/1ZqbHD4QkwSFJ0qmeh3edn1QIYWxbJTRS/view
I hope it will work fine now
Thank and regards
Hello @designhub,
Hope you are well. I have checked now from your staging site that, category access for packages are working fine now, please check my attached video,
https://drive.google.com/file/d/1J1-2Dn78AluQ2NNyz6op3sS2MzsZVPUN/view?usp=sharing
please let me know if it working fine from your site or not. I hope I can help you
Thank you and regards
Hello @raajsajaniya,
Can you please reactivate your login credentials again for checking?
Thank you and regards
Hello @promossnc,
Hope you are well. And sorry for the inconvenience. can you please open a separate ticket for your issue?
Thank you and regards
Hello @aloette1978,
Hope you are well. And sorry for the inconvenience. please check the URL, the packages are coming now for your tags archieve,
https://aloetteedusta.wpengine.com/document-tag/how-to/
I have created the taxonomy-wpdmtag.php file on your theme child folder. The file is now on basic loop. so the title is coming. please check
Thank you and regards
Hello @teuniz,
Glad to hear this, your problem has been ok now. please let me know if you have other queries for resolving any issue
Thank you and regards
Hello @shajela,
Hope you are well. Publishing files with amazon s3 add-on, it is working fine from my side. I have checked that there are Active (71) plugins on your side. I think there maybe have been some conflict within your plugins. can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then
thank you and regards
Hello @nydunes,
Hope you are well. And sorry for the inconvenience. can you please share the related package URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @raajsajaniya,
please check now, if it is working fine from your side or not. I have adjusted the download endpoint as the path has been given below,
Downloads > Settings >EndPoint >Download Endpoint
please check and let me know
Thank you and regards
Hi @vavw,
I have informed our developer about the download link unmask issue. soon you shall be updated
Thank you and regards