Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 10,201 through 10,225 (of 19,522 total)
in reply to: File Size not displaying anymore using package_size #153959

Nayeem Riddhi
Moderator

It is working on your side too, https://wp-test.durham.gov.uk/dscp/download/wpdm-test/

thanks

in reply to: Hide Usergroup in fronted upload #153953

Nayeem Riddhi
Moderator

You are welcome

thanks

in reply to: File Size not displaying anymore using package_size #153952

Nayeem Riddhi
Moderator

please check my attached video, https://share.getcloudapp.com/8LubvOz9

it is working fine from my side

thanks

in reply to: File Size not displaying anymore using package_size #153949

Nayeem Riddhi
Moderator

Yes, please just remove or make empty Package Settings > Package Size for the related packages and try to make an update again. it will re-calculate the total size again

thanks

in reply to: File Size not displaying anymore using package_size #153947

Nayeem Riddhi
Moderator

You may keep empty the package size from package settings and try to make update again

thanks

in reply to: Download Manager update it doesn’t work #153946

Nayeem Riddhi
Moderator

For your license key, you may check this doc, https://www.wpdownloadmanager.com/doc/settings/license/

thanks


Nayeem Riddhi
Moderator

Can you pleaser just Keep it Empty for WordPress default use as I image attached

Image 2021-04-23 at 9.53.21 PM

thus it may resolve the issue

thanks

in reply to: File Size not displaying anymore using package_size #153937

Nayeem Riddhi
Moderator

I think you are trying to upload the file from the media library, For getting package size, you may upload the file manually, media library files don’t render package size generally

thanks

in reply to: Unable to find ‘Enable Form Lock’ #153936

Nayeem Riddhi
Moderator

Glad to hear this, your problem has been resolved

thanks

in reply to: Hide Usergroup in fronted upload #153935

Nayeem Riddhi
Moderator

The updated version is available now, please check

thanks


Nayeem Riddhi
Moderator

Hi,

For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

  • Upload is not working
  • Showing “Invalid File Type” error when trying to download

Here is the reason and solution:

From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.
Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WordPress%20Download%20Manager%20Pro%20%E2%80%94%20WordPress

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

Image 2021-04-23 at 9.53.21 PM

thus it may resolve the issue

thanks

in reply to: Hide Usergroup in fronted upload #153926

Nayeem Riddhi
Moderator

I have informed from our developer, it will be from the next update

thanks

in reply to: Urgent Support: WPDM – Form Lock addon #153924

Nayeem Riddhi
Moderator

I want to let you inform that, by default wpforms will only show the latest five forms

thanks

in reply to: Urgent Support: WPDM – Form Lock addon #153922

Nayeem Riddhi
Moderator

They should in the forms dropdown menu, please check your published forms in drafts or not

thanks

in reply to: File Size not displaying anymore using package_size #153920

Nayeem Riddhi
Moderator

No, I didn’t have manually added the size, the package size is properly showing from my side

thanks

in reply to: Missing Download Boxes and Invalid Link Errors #153919

Nayeem Riddhi
Moderator

I think you may use the shortcode directly now, no hasslement for the next upgrdation

thanks

in reply to: Advanced custom field Quickform in email #153916

Nayeem Riddhi
Moderator

Can you please elaborate more on your attached image, https://ibb.co/Q9jq5Gx

thanks

in reply to: Urgent Support: WPDM – Form Lock addon #153915

Nayeem Riddhi
Moderator

Glad to hear this your problem has been resolved

thanks

in reply to: plugin not updating properly in wordpress #153914

Nayeem Riddhi
Moderator

Please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time

and for add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

thanks, I hope you have understood

in reply to: Integration with Aweber? #153912

Nayeem Riddhi
Moderator

Hi,

We do not have any addon yet from Aweber. You can check available email addons here

https://www.wpdownloadmanager.com/downloads/email-add-ons/

But we provide a custom upgrade service. Let us know if you are interested in building a custom solution.

Thanks.

in reply to: Advanced custom field Quickform in email #153485

Nayeem Riddhi
Moderator

You can make the registration field from Downloads > Settings > Quick Forms and show it checking the option, Show in User Registration Form thereby

thanks

in reply to: Download not working #153483

Nayeem Riddhi
Moderator

please check now, it is working fine now, I have adjusted from Upload Settings > Allowed file types to upload with zip

thanks

in reply to: WPDM – Advanced Custom Fields in email/insights #153479

Nayeem Riddhi
Moderator

Hi Alberto,

Can you please elaborate more on your issue, if possible, please open a separate ticket for your issue

thanks

in reply to: Hide Usergroup in fronted upload #153476

Nayeem Riddhi
Moderator

We shall soon look over this and update with adjust

thanks

Viewing 25 posts - 10,201 through 10,225 (of 19,522 total)