Nayeem Riddhi

Hi @gmop-unite-com,

Hope you are well. Can you please elaborate more on your issue, please? For all filter and action references, please visit these docs,

Filter Reference

Action Reference

please let me know details about your query

Thank you and regards

Hello @ashishk

Hope you are well. and sorry for the inconvenience. For the up-gradation, can you please follow the steps described here, I hope it will work for you,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

Thank you and regards

Hello, @yumaworks

Hope you are well. Can you please share the 775 permissions executable files? I will test it from my side and then let you know what causes the issue

Thank you and Regards

Hi @candidenovellic-com

Thank you again. The feature you are requesting is the customization of the shortcode feature. please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade with your customization request

Regards

Hi @alu

Hope you are well. and sorry to hear about the inconvenience. can you please give your temporary wp-admin login details in a private reply for checking the issue in detail

Thank you

Hello @yumaworks

Hope you are well. The upload processing is working fine from our side. You have told me that screenshots showing three files that are giving 644 permissions (not executable), Can you share the screenshots please, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hi @msamavi

I have found an issue with the editor role. And I have referred the topic to our lead developer. I hope you shall get the resolution asap

Thanks and regards

Hello @msamavi,

Glad to hear that, your problem has been resolved. For now, please continue with this solution. And If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️

Thank you and regards

Hello @msamavi,

Hope you are well. Now an editor can have access to dropbox files to add to the packages. I have added the following code in your wp-config.php file

if(!defined('WPDM_MENU_ACCESS_CAP'))
    define('WPDM_MENU_ACCESS_CAP','edit_posts');

please let me know if it works for you

Thank you

Hello @msamavi,

Hope you are well. Now an editor can have access to dropbox files to add to the packages. I have added the following code in your wp-config.php file

if(!defined('WPDM_MENU_ACCESS_CAP'))
    define('WPDM_MENU_ACCESS_CAP','edit_posts');

please let me know if it works for you

Thank you

Hello @juanangelmoliterni,

Hope you are well. Are you trying to upload the audio files from the media library option? if possible can you please share the related package/file URL, please?

Thank you and Regards

Hi @andreasb

I have checked your issue and found that while attaching packages from buckets, buckets are not loading properly and giving server error. please check my attached image.

If you have a 500 error revealed in your Browser console, it’s mainly due to a PHP Error, And

It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)

Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…

If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

If you weren’t able to resolve the issue by either resetting your plugins and renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

please check and let me know then

Thank you and regards

• This reply was modified 4 years, 2 months ago by Nayeem Riddhi.