Forum Replies Created
Hello @infopanese-it,
Hope you are well. And sorry for the inconvenience. For now, installing the latest version plugin, please follow these steps
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version.
if the problem persists, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @vherbal,
Hope you are well. Can you please share the related URLs for checking? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @dshank,
Hope you are well. Can you please check the server log for errors too?
Here is how to find it:http://snapcreek.com/blog/wordpress-error-log-friend/
please let me know then
Thank you and regards
Hello @essentially-empowering,
I have adjusted your dashboard profile gravatar image from
Divi > Theme Options > Custom CSS putting this CSS,
.w3eden #wpdm-dashboard-sidebar #logo-block {
display: none;
}please check
Thank you and regards
Yes, you can also create a 100% discount coupon code for certain packages or for all packages. please check my attached image,
Thank you and regards
Hello @essentially-empowering,
Hope you are well. Yes, possible to hide the profile image. can you please share the related URL? And For your profile image change, for adjusting the picture of the user, If the user registered email profile image is signed up with https://gravatar.com, then it will get automatically for the profile image
thank you and regards
Glad to hear this, your problem has been resolved now 🙂
No, I have followed the general procedure for establishing a connection with Amazon SES API
And I have used this tool, https://www.faststone.org/FSCaptureDetail.htm, from here https://www.faststone.org/
Thank you and regards
Hello @shajela,
Please check my attached video,
https://drive.google.com/file/d/1B0CY003byUjcoOFdPJ_7oIi-DvI5XvaX/view?usp=sharing,
Have I taken the steps correctly for establishing a connection with Amazon SES API? please let me know, If i have not got that, please elaborate on that. I hope I can help you with the issue
Thank you and regards
Hello @shajela
Can you please tell us for which feature you are using the Fluent SMTP plugin? we can also search for an alternative plugin for that. please let me know
Thank you and regards
Hello,
Glad to hear that the issue has been resolved. If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Thank you and regards
Hello @hheim,
For now, you can export/import the contents of the WPDM and you can import the WPDM settings from the site migration too
Thank you and regards
Hello @dharbottle,
I have referred your issue to our team developers. Soon you shall be updated
thank you and regards
Hi,
You are welcome and glad to hear that the issue has been resolved. If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Thank you and regards
Hello @samwickins32,
please use this code snippet in your theme functions.php
add_shortcode('UserTotal', 'TotalUserDownload');
function TotalUserDownload() {
global $wpdb, $current_user;
$var = "Total Downloads: ";
$var .= number_format($wpdb->get_var("select count(*) from {$wpdb->prefix}ahm_download_stats where uid = '{$current_user->ID}'"),0,'.',',');
return $var;
}use the shortcode [UserTotal]
I hope it will work fine for you now
Thank you and regards
Hello,
Glad to hear that the issue has been resolved. If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Thank you and regards
Hello @samwickins32,
No, It will not work in the functions.php file. But you can use it any PHP template of WPDM file and any general PHP file. please check
Thank you and regards
Hello @valuecall,
please collect your updated version from here now, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases for Multilevel Affiliate add-on. I hope it will work fine then from your side
Thank you and regards
Hello @samwickins32,
Hope you are well. Can you please use the below snippet code in your PHP template file,
<?php _e( "Total Downloads" , "download-manager" ); ?>
<?php echo number_format($wpdb->get_var("select count(*) from {$wpdb->prefix}ahm_download_stats where uid = '{$current_user->ID}'"),0,'.',','); ?>I hope it will give current user download count. please check
Thank you and regards
Hello @valuecall,
Hope you are well. And sorry for the inconvenience. We have found the issue. soon you shall be updated
Thank you and regards
Hello @shajela,
Can you please make a demonstration purpose video, that where the conflict is making with other plugins, because I am not familiar with other plugins setup, please let me know. I hope I can help you with the issue
Thank you and regards
Sorry for the missing, For transferring WPDM, you may use a good FTP tool or you can also follow this doc too, https://wordpress.org/support/article/moving-wordpress
Thank you and regards
Hello @thomas-sator,
The template tags you can not directly workaround within the PHP file. you can use it like this way, here template parameter, you can use your own custom link-template name. And in the link-template you can use any template tag, thus I hope it will work fine
<?php echo do_shortcode("[wpdm_package id=". get_the_ID() ." template='pdf_thumb_only']"); ?>
I have tested it in the loop query in Attire theme search.php file. please check
Thank you and regards
Hello @thehaiccna,
Glad to hear this, your problem has been resolved. However, blocking some IP ranges also can cause the issue, thanks for informing us about the resolution
Thank you and regards
Hello @shajela,
Hope you are well. And sorry for the inconvenience. Can you please produce a test video, where the conflict is occurring, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @dshank,
Hope you are well. Yes possible, you can apply a 100% discount for certain roles. Thus, that role users can download those packages free download
please check my attached image and from Edit Package > Pricing & Discounts > Role Based Discount section. please check
Thank you and regards