Sorry for the inconvenience. I have checked here by deactivating WPDM – Elementor, but here the issue you have claimed not appearing in this URL, https://test.franzmayer.org.mx/exposicion/bancos-indigenas-de-brasil after deactivating add-on. Please kindly check and let me know.
Thank you and kind regards
I have checked, you have made many code adjustments. If any issue is appearing with default settings and plugin. Please kindly share the related URLs, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue, thus I can check and if any issue found we shall try to fix in the next updates. Please kindly check and let me know.
Thank you and kind regards
It was conflicting with your active theme. However, for this category, https://nkuniversity.net/downloads/monitoring/, I have checked It is sorting by title I have checked. Please kindly check and let me know.
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It is the shortcode link-template, you shall find the default and other link template from Downloads > Templates > Link templates
. Please kindly check and let me know.
Thank you and regards
With my credentials that you have given, It has been added as a member for subscription that with your other account not working. I am requesting you to check with my credentials. Please kindly check.
Thank you and regards
Hello Chelsea Profit,
Hope you are well. Thanks for writing to us. For non-logged members you can show them a subscription required message, thus after subscription they will be able to see the contents. For cancelling an active subscription after upgrade you can use Membership Settings > Cancel any active subscription when user subscribe to a new plan
from Membership > Settings
. And for your second question, can you please share the related URL for this? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.
Thank you and regards
Hello Eric Johnson,
Hope you are well. Can you please kindly share the which addon store URL you are talking about that showing BUy Now? You can also share the related URL. Please kindly check and let me now.
Thank you and kind regards
Hello PINT Inc,
Hope you are well. Are you trying to implement any custom implementation? We generally not provide detail custom solution here. However, any documentation related hook implementation we can help you here. And any custom solution you can knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ with your requirements. Please kindly check and let me know.
Thank you and regards
Can you please try with my role that you have shared for me? It is working properly with the credentials. Please kindly check and let me know.
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The option may not be coming for somewhere conflict. Am I able to disable one by one other plugins for testing if there any conflicts. I can also switch theme to another for checking. Please kindly check and let me know.
Thank you and kind regards
You can change the New User Default Role
to Subscriber
from here , https://staging15.livingroomconversations.org/wp-admin/options-general.php, Please kindly check and let me know.
Thank you and kind regards
We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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I have tried with your credentials, the download count is still coming in history. Can you please try with your given credentials that you have given to me. Please kindly check and let me know.
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We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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Hello denshi kikusui,
Hope you are well. And sorry for the inconvenience. Please kindly share your Order ID details, thus I can forward it to our related authority. Please kindly check.
Thank you and regards
Have you replied with any reply, has the problem been resolved on your side? Please kindly check and let me know.
Thank you and regards
It has been adjusting as per proper display, How should it looks good on any device or the near setting adjustment for responsive devices, i think it is download page template you have shared, https://vimaland.com/download/cane/, And one download per line it is suitable here for the mobile device. Please kindly check.
Thank you and kind regards
Hello Georges,
I have downloaded one package from your site, now it is coming properly on your stats,
https://www.avcoi.org/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-stats
Please kindly check and let me know.
Thank you and kind regards
Hello georges,
Hope you are well. Sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
You can edit the link template PHP file directly from the download-manager plugin folder, for creating template files and for making backup your file you may follow this doc, https://www.wpdownloadmanager.com/doc/template-files. Please kindly check and let me know.
Thank you and regards
Please kindly share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Rodrigo Zamorano,
I have information from our team authority that, You need to customize the template files for implementing your requirements. Please kindly check and let me know.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards