Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 951 through 975 (of 19,302 total)
in reply to: Please cancel the subscription auto renewal #203360

Nayeem Riddhi
Moderator

Hello Rafael Peña,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

in reply to: Template issue when plugin is active #203353

Nayeem Riddhi
Moderator

Sorry for the inconvenience. I have checked here by deactivating WPDM – Elementor, but here the issue you have claimed not appearing in this URL, https://test.franzmayer.org.mx/exposicion/bancos-indigenas-de-brasil after deactivating add-on. Please kindly check and let me know.

Thank you and kind regards

in reply to: File Requests Broken after 6.7.1 Update #203351

Nayeem Riddhi
Moderator

I have checked, you have made many code adjustments. If any issue is appearing with default settings and plugin. Please kindly share the related URLs, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue, thus I can check and if any issue found we shall try to fix in the next updates. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

It was conflicting with your active theme. However, for this category, https://nkuniversity.net/downloads/monitoring/, I have checked It is sorting by title I have checked. Please kindly check and let me know.

Thank you and kind regards

in reply to: How to set up a multi-language library? #203344

Nayeem Riddhi
Moderator

It is the shortcode link-template, you shall find the default and other link template from Downloads > Templates > Link templates. Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

With my credentials that you have given, It has been added as a member for subscription that with your other account not working. I am requesting you to check with my credentials. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

Hello Chelsea Profit,

Hope you are well. Thanks for writing to us. For non-logged members you can show them a subscription required message, thus after subscription they will be able to see the contents. For cancelling an active subscription after upgrade you can use Membership Settings > Cancel any active subscription when user subscribe to a new plan from Membership > Settings. And for your second question, can you please share the related URL for this? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.

Thank you and regards

in reply to: Amazon s3 issue #203341

Nayeem Riddhi
Moderator

Hello Eric Johnson,

Hope you are well. Can you please kindly share the which addon store URL you are talking about that showing BUy Now? You can also share the related URL. Please kindly check and let me now.

Thank you and kind regards

in reply to: File Requests Broken after 6.7.1 Update #203340

Nayeem Riddhi
Moderator

Hello PINT Inc,

Hope you are well. Are you trying to implement any custom implementation? We generally not provide detail custom solution here. However, any documentation related hook implementation we can help you here. And any custom solution you can knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ with your requirements. Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Can you please try with my role that you have shared for me? It is working properly with the credentials. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

The option may not be coming for somewhere conflict. Am I able to disable one by one other plugins for testing if there any conflicts. I can also switch theme to another for checking. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

You can change the New User Default Role to Subscriber from here , https://staging15.livingroomconversations.org/wp-admin/options-general.php, Please kindly check and let me know.

Thank you and kind regards

in reply to: WPML and page template wpdm_carousel #203292

Nayeem Riddhi
Moderator

We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: History page not working #203279

Nayeem Riddhi
Moderator

I have tried with your credentials, the download count is still coming in history. Can you please try with your given credentials that you have given to me. Please kindly check and let me know.

Thank you and kind regards

in reply to: Duplicate Annual Billing #203263

Nayeem Riddhi
Moderator

We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Duplicate Annual Billing #203261

Nayeem Riddhi
Moderator

Hello denshi kikusui,

Hope you are well. And sorry for the inconvenience. Please kindly share your Order ID details, thus I can forward it to our related authority. Please kindly check.

Thank you and regards

in reply to: History page not working #203259

Nayeem Riddhi
Moderator

Have you replied with any reply, has the problem been resolved on your side? Please kindly check and let me know.

Thank you and regards

in reply to: WPML and page template wpdm_carousel #203258

Nayeem Riddhi
Moderator

It has been adjusting as per proper display, How should it looks good on any device or the near setting adjustment for responsive devices, i think it is download page template you have shared, https://vimaland.com/download/cane/, And one download per line it is suitable here for the mobile device. Please kindly check.

Thank you and kind regards

in reply to: History page not working #203250

Nayeem Riddhi
Moderator

Hello Georges,

I have downloaded one package from your site, now it is coming properly on your stats,

https://www.avcoi.org/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-stats

Please kindly check and let me know.

Thank you and kind regards

in reply to: History page not working #203246

Nayeem Riddhi
Moderator

Hello georges,

Hope you are well. Sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: How to set up a multi-language library? #203236

Nayeem Riddhi
Moderator

You can edit the link template PHP file directly from the download-manager plugin folder, for creating template files and for making backup your file you may follow this doc, https://www.wpdownloadmanager.com/doc/template-files. Please kindly check and let me know.

Thank you and regards

in reply to: Filter Download Page #203235

Nayeem Riddhi
Moderator

Please kindly share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: How to set up a multi-language library? #203226

Nayeem Riddhi
Moderator

Hello Rodrigo Zamorano,

I have information from our team authority that, You need to customize the template files for implementing your requirements. Please kindly check and let me know.

Thank you and kind regards

in reply to: Stats only showing “Guest” for logged in user #203224

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards


Nayeem Riddhi
Moderator

The image was removing by the upload host, I have uploaded the image another host,

screenshot-166

Please kindly check.

Thank you and kind regards

Viewing 25 posts - 951 through 975 (of 19,302 total)