Forum Replies Created
Hello @min999,
Hope you are well. And sorry for the inconvenience. I have checked from my testing site for guest checkout with a discount coupon and it is working fine. can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @hheim,
Can you please check your SMTP configuration too, or any plugin you have. It may be blocking customer mail there too. please let me know
Thank you and regards
Hello,
Really sorry for the inconvenience. I have checked your issue in detail. With particular categories one shotcode we have,
And the appearance will be looked like this, please also check the shortcode format here
http://www.demo.specmacenter.com/downloads/
please check and let me know
Thank you and regards
Yes, I told you that changing the link-template in those packages too. BTW, glad to hear this, your problem has been resolved
Thank you and regards
Hello @aditta,
Have you changed link-templates as well as for the packages here too, https://chandpurcollege.edu.bd/, please let me know. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Can you please have a look over all demos for directory add-on from here,
Or, you can also use this appearance with that shortcode
https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/
please check
Thank you
Glad to hear this, your problem has been resolved
Thank you and regards
Hello @davosa,
Can you please elaborate on Attach File section option, there are options Select files or Attach Dir. You can provide some screenshots or test video too for checking in a close look
Thank you and regards
Hello @elseyadcock,
I have checked from the code from the plugin file that, If you are already registered and have not verified your Email, then the message will appear while you will try to download any file. please check your email is verified or not while registering. please let me know then if your issue gets resolved or not.
Thank you and regards
Hi @davosa,
Hope you are well. And sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello,
Your Archive directory add-on is missing from the admin panel. please check
Thank you and regards
Hello @aka-ahouloucabira-ci,
Hope you are well. Can you please elaborate more on your issue? if possible, please share some screenshots or related URL links
Thank you and regards
Hello @elseyadcock,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello,
E-mail subject of this mail is Thanks For Your Purchase
Thank you
Hello,
please use this below shortcode, here in the category parameter, please use your required category slugs which you want to display
[wpdm_archive_compact template="link-template-default" category="Only your preferred category slug" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1]
I hope it may help you
Thank you and regards
Hello,
Can you please check the spam folder too for the customer email, I have checked from my testing site with a package here,
https://wpdmpro.w3eden.com/download/sample-package/
It is working fine for customer email. please check and let me know
Thank you and regards
Hello @juan_ateb,
I hope our developer should review your required feature. And you may also can keep a feature request in our feature request section
Thank you and regards
Hello @nohud,
This feature is basically included in certain themes or through custom developement. you may check our Attire theme,
Or you may keep a customization request here,
Thank you and regards
Hello @hheim,
The premium packages are not able to purchase without login now, I have checked one of your test package,
please check
Thank you and regards
Hello,
For this shortcode,
[wpdm_archive_compact template=”link-template-default” xcats=”pilot” cols=3 colspad=1 colsphone=1 items_per_page=”12″ orderby=”titel” order=”ASC” login=1]
you can use category parameter here, — category: use any category slug here if you want to create an archive page for that specific category or don’t use the parameter. Thus you will able to exclude/hide that specifiq category. please check
Thank you and regards
Hello @hheim,
Have you modified the cart, checkout page script? I can’t able to normal checkout through your site, please let me know. It may also cause the issue for the purchase trouble
Thank you
Hello @ikram_dirujii,
please share any related package URL and please give your temporary wp-admin login details in a private reply for adjusting the issue from your side
Thank you and regards
Hello,
For Email template problems there can be caused for any modification in code, or can you please enable/disable other plugins for checking the issue, if there any conflicts remained. please check and let me know
Thank you and regards
Hello,
Have you customized the cart page for WPDM? please let me know. And for variables for email template, please check this section part as I image attached,
Thank you and regards