Nayeem Riddhi

Hello @stefanietrackerdesigns-com,

Hope you are well. And sorry for the inconvenience. Please share your related packages, if possible, please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Sorry, I guess, you are using our ACF add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/, yes, you need this add-on

Thank you

You are welcome too, please let me know if you have other queries

Thank you

Hello @bobfix,

Same file for multiple packages is working fine from my side. Can you please elaborate on your issue please? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @tony-cmm,

Hope you are well. please update your copy to the latest version. I hope it will resolve your issue

Thank you

Hello @thehaiccna,

Hope you are well. please update your copy to the latest version. I hope it will resolve your issue

Thank you and regards

Hello @stefanietrackerdesigns-com,

Can you please keep the name as the file name, I think it will resolve your issue, please let me know

Thank you

Hello @matias,

Sorry, again some adjustments need here. please check my attached image,

please adjust those settings from wp-config.php for investigating the errors

Thank you and regards

Hello @sanka33,

Hope you are well. Are you trying to get such Master Download Link as I image attached,

Thus you shall get the interface like this,

please let me know if it helps you

Thank you and regards

Hello @raul-queiroga,

Glad to hear this, your problem has been resolved

Thank you

Hello @misterspok,

Sorry for the late reply. Yes, there is an action hook regarding email_download_link, please check here, https://www.wpdownloadmanager.com/doc/action-reference/wpdm_before_email_download_link/

And glad to hear that, your problem has been resolved

Thank you and regards

Hello @tguella,

I have checked your issue found an issue regarding the 500 error in the browser console, please check my attached image

For that, we suggest that,

If you have a 500 error revealed in your Browser console, it’s mainly due to a PHP Error, And

It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)

Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…

If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

If you weren’t able to resolve the issue by either resetting your plugins and renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

For more details, you can check this article, https://www.wpdownloadmanager.com/9-common-wordpress-errors-and-how-to-fix-them/

and these articles too, https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

https://www.wpbeginner.com/wp-tutorials/how-to-fix-failed-to-load-resource-error-in-wordpress/

please check and let me know then

Thank you and regards