Nayeem Riddhi

Hello CIALGAR,

Sorry for the inconvenience. I shall update about the issue to you.

Thank you

Hello Saugata,

Hope you are well. Do you want to assign roles to individual PDF files or assign roles to the whole packages? please let me know. For more information, you can check this doc,

Bulk Import

please check and let me know

Thank you and regards

Hello Arun,

Sorry for all confusion. I think you have missed it too, WordPress Pro Membership plugin supports these payments methods

Supported Payment Methods:
PayPal – Integrated
2Checkout – Add-on
Razorpay – Add-on
Stripe – Add-on
Alipay – Add-on
Paystack – Add-on

you can also check it from here,

WordPress Pro Membership

please let me know,

Thank you and best regards

Hello Ian,

Yes, please check with the version, if the problem persists without your developer customization. please let me know then, I shall check it again for your issue.

Thank you and regards

Hello jonoread,

Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Arun,

Sorry for the inconvenience of your issue. I have again reminded the issue to our team developers. Thanks for your appreciation

Thank you and regards

Hello Ian,

Sorry for some late and your issue. you shall find the WPDM original version here,

User Dashboard

please check and let me know

Thank you and regards

Hello Perry,

Hope you are well. I think you are talking about WPDM categories. For showing images in WPDM categories, it may require customization. you may knock here to our customization team,

User Dashboard

please let me know

Thank you and regards

Hello Katherine,

I think your issue may get resolved. Sure, contact again if any issue re-occurs/appear

Thank you and regards

Hello Ian,

Sorry for your issue. Now can you please have the last check that, from our WPDM PRO default plugin. Because your developer customized plugin may have certain restrictions for certain widgets. you can also try without your developed code. please download a fresh copy from your user account and try again from your website. And please let me know then.

Thank you and regards

Hello David,

I have found the preview images reuploading issue for bulk import. Soon you shall be updated

Thank you and regards

Hello Katherine,

Can you please elaborate on the issue, the issue occurred when I deleted a user from my account within testing and the test conversations? when I load the page this error appears in the browser console as I iamge attached and it is related to the private message plugin

please let me know

Thank you and regards

Hello odessu,

Hope you are well. I have checked that, some pages with Divi builder wpdm_packages shortcode also working fine too, can you please check it here,
https://dev.yupik.de/aktuelle-themen/

However, In the default WordPress editor shortcodes are working fine. please let me know

Thank you and regards

Hello David,

Are you linking the preview image from the same server or another server? please let me know.

Thank you and regards

Hello Barlett,

The thumbnail for images is generally auto-generated by WordPress. However, you can check this plugin too,

Regenerate Thumbnails

Or, you can also find a suitable one from the WordPress repository.

Thank you and regards

Hello Ian

I have found it from here. Please check my attached image, The texts are rewrite

The Authors and Publishers menus are also unavailable from our side. please let me know

Thank you and regards

Hello Barlett,

Hope you are well. For bulk applying, you can check this doc,

Bulk Import

And this add-on too,

WPDM Default Values

I hope these may help you

Thank you and regards

Hello Barlett,

Hope you are well. I think you are trying to bulk import featured Images for packages. For that, you may check this doc,

Bulk Import

However, if you are trying to apply the same images for all packages, you can also set a preview image in your custom created template. I hope you have understood.

Thank you and regards

Hello Katherine,

I have checked that, there are many plugins installed on your side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. And for screen images, please share the image upload link, I hope after uploading you should get a link. please check

Thank you and regards

Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here? It will inspire us a lot.

Thank you

Hello Joseph,

For Only the WPDM PRO plugin, you shall get Email Lock Notification for Customer only. I hope you have understood.

Thank you and regards

Hello Ian,

I have checked that, your WPDM plugin is different from as usual our WPDM plugin. Have you customized the plugin or taken customized service from our team? please let me know, because, the feature is working from my testing site. please let me know

Thank you and regards

Hello Natalie,

The issue can appear from any plugin. Try to activate/deactivate each plugin individually until you find the cause. Please check and let me know

Thank you and regards

Hello acason,

For issue #1, I have found the issue. I am going to forward the issue to our developer team.

For issue #2, This issue is working fine from my testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking.

For issue #3, I have checked it, it is working fine from your site. please check again

For issue #4, I think you are talking about, WPDM-> settings->updates, it sometimes will not work with some sites for server settings. For now, For add-on updates, you can follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.

I hope it will work fine then

Thank you and regards

• This reply was modified 4 years ago by Nayeem Riddhi.

Hello Katherine,

You can upload your screenshots here,

https://imgbb.com/

And you can provide the screenshots URL link here, and please, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards