Forum Replies Created
Hello Zed Game,
Hope you are well. And sorry for the inconvenience. Have you checked these options too from your settings section as I image attached,
please check and let me know
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello ibradley,
Glad to hear that, you got your problem resolved somehow. For the rest of the issue, can you please check again renaming the folder, if any issue persists there. please let me know then.
Thank you and regards
Hello Branislav,
Hope you are well. And sorry for the inconvenience. Have you checked these options too from your settings section as I image attached,
please check and let me know
Thank you and regards
Hello CHS,
Your provided credentials are not working. please check.
Thank you and regards
Hello Daniel,
Sorry for not understanding properly about the template tag. The template tag you can use in any page/link templates from the Downloads > Templates section, if you are using the PRO version, you will be able to see details of it. And after using it within any link-template you will be able to use any of your shortcode parameters. I hope you have understood now. And do you want to show the view button for the wpdm_all_packagesshortcode too, please let me know.
Thank you and regards
Hello Rowan,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Phill,
Hope you are well. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
Hello Homestead,
Can you please open a separate ticket for your issue? and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. Hearing back from you.
Thank you and regards
Hello CHS,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Daniel,
Hope you are well. For showing the view button as you have in the demo page show automatically with the [file_list] template tag. please add this template tag too on your related link/page template. I hope then, it will be resolved the issue. and for the wpdm_all_packages shortcode it will need to edit the related shortcode. I hope you have understood, please check and let me know.
Thank you and regards
Hello USMAN,
Hope you are well. And sorry for the inconvenience. Have you renewed your purchases recently regarding this issue? please let me know. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello ibradley,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Homestead,
Hope you are well. And sorry for the inconvenience. Is your license newly bought or have you renewed your license key? please let me know
Thank you and regards
Hello Aygun,
Sorry for the inconvenience. I have checked your issue. I can’t able to get into the issue of the text translation issue. The texts are in a different language than you are indicating. please check.
Thank you and regards
Hello Nicola,
For a custom template, it is possible to show for packages. Can you please let me know if you are using the free or PRO version? please let me know
THank you and regards
Hello Tom,
Hope you are well. For more reference, you can check this doc too,
https://www.wpdownloadmanager.com/doc/action-reference/
please check and let me know
Thank you and regards
Hello Rubb,
Hope you are well. For selling PDFs you can use this free add-on,
Also, you can use any payment gateway add-on that may help you. And, you can check this add-on too,
please let me know if you have any further queries.
Thank you and regards
Hello Alessandro,
Glad to hear that, your problem has been resolved.
Thank you and regards
Glad to hear this your problem has been resolved.
Thank you and regards
Hello Ikram Dirujii,
I have checked your issue. The registration, login, and dashboard are working fine from my side. Can you please again check the issue from your side? please let me know then.
Thank you and regards
Hello Alessandro,
I have checked that, from Downloads > Settings > Frontend Access > Front-end Settings, you have not set any login page yet. Despite of not setting any login page from the settings, does the issue also occur from your side? please let me know
Thank you and regards
Hello Juan Gordo,
I have again forwarded the issue to our developers. I hope soon, you shall get an update on this.
Thank you and regards
Hello Aygun,
I think this may cause for site cache issue. Sometimes it is loading from my mobile device too. After clearing the cache with wp-rocket it is loading properly from the mobile device too. please check.
Thank you and regards