Nayeem Riddhi

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello Alessandro,

I have got information from our team that, Can you please search the add-on named

Directory Add-on

from your purchased area. please check

Thank you and regards

Hello Alessandro,

I have forwarded your issue to our related authority. Thanks for your appreciation.

Thank you and regards

Hello AndreasB,

I have forwarded your claimed issue to our developers. Thanks for your appreciation.

Thank you and regards

you are welcome.

Thank you and regards

Hello Sunny,

For paying a monthly/yearly subscription feature, you have to use this add-on,

WordPress Pro Membership

And if you trying to get combining features from the same plugin, you can ask a customization request here too,

User Dashboard

please check

Thank you and regards

Hello raaj,

Hope you are well. And sorry for the inconvenience. For the same layout design, you have to make the design as your required site. We can’t provide the full design, but we have also a customization team. They also may help you with the exact design. I hope you have understood. please let me know

Thank you and regards

Hello Nick,

Hope you are well. And sorry for the inconvenience. For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.

And for add-on updates, you can follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.

I hope it will work fine then. please let me know if you face such an issue

Thank you and regards

• This reply was modified 3 years, 10 months ago by Nayeem Riddhi.

Hello ohana,

You can keep customization requests here,

User Dashboard

please check

Thank you and regards

Hello Alessandro,

Sorry for the inconvenience. Can you please share your order ID details? I shall forward it to our related authority for checking the issue. Thanks for your appreciation.

Thank you and regards

Glad to hear that it helped you. However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Thank you And Regards

Hello Verne,

It is required some code customization, because, it is on the same page ajax submission feature. However, for your previous adjustments, I have put the adjusted code in your theme Customizer > Additional CSS panel. please check

Thank you and regards

Hello Alessandro,

You shall get the name like as I attached the image or in a special pack, you can also get a name like as directory-add-on

Please check

Thank you and regards

Hello Andreas,

The shortcode appearance seems to be like the WPDM shortcode. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Sunny,

Can you elaborate on the file/package subscription issue, you can do it with WPDM PRO plugin along with the WPDM NEWSLETTER add-on too,

WordPress Newsletters Plugin – Now WP Outreach

please check

Thank you and regards

Hello ohana,

If you are trying to add any custom post category to wpdmcategory, it will require code customization. By default, you will not get any custom post/post category in your wpdmcategory section. I hope you have understood.

Thank you and regards

Hello Alessandro,

If you already purchased the add-on, you should get the add-on from your purchased account named wpdm-archive-page.zip. please check and let me know

Thank you and regards

Hello Sean,

Hope you are well. If you want to cancel auto-renew, you can do it, you can send an order details note here. However, you also will be mailed before payment is made automatically against your credit card for the auto-renew product and the support. I hope you have understood.

Thank you and regards

Hello Moise,

Hope you are well. For exporting you can follow the Tools > export/import feature of the WordPress native feature. And For transferring WPDM, you may use a good FTP tool or you can also follow this doc too, https://wordpress.org/support/article/moving-wordpress

Please check

Thank you and regards

Hello Alessandro,

For now please download the add-on from here,

User Dashboard

And install it as the usual plugin, for the Download > Settings > Updates option will not work properly for some server settings. I hope you have understood. However, I have installed the add-on now and it is working properly now. please check,

https://www.avatoo.center/profile2/area-free/

Thank you and regards

Hello Sunny,

For download purchase related requirements, you can check this free add-on too with WPDM PRO Plugin,

Premium Package – WordPress Digital Store Solution

And for membership and subscription other features, you can check this add-on,

WordPress Pro Membership

Please check

Thank you and regards

Hello Beau Spicer,

Sorry for the inconvenience. I have got information from our developer team that, we shall adjust it within the next update. Thanks for your patience.

Thank you again.

Hello ohana,

Please elaborate more on your issue with our WPDM add-on/plugin. I hope I can help you with the issue.

Thank you and regards

Hello Esseanet,

Hope you are well. And welcome to our forums. Can you please elaborate on your issue in the English language please? We shall look into the issue for you.

Thank you and regards