Nayeem Riddhi

Hello Jodi Theisen,

Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello kathecitas,

Hope you are well. And sorry for the inconvenience. For adding a new package, you can follow this doc,

Add New Package

if the problem persists, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Anjum,

Sorry for the inconvenience again. I have forwarded the issue to our team developers.

Thank you and regards

Hello Scott Barbour,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Anthony Lees,

I have checked your issue, The menu issue was appearing for your Event Calendar WD plugin. While deactivating it menu shows properly,

http://askshell.co.uk/downloads/archive/

And for the footer issue, I have created a new page with same contents and it is working fine,

http://askshell.co.uk/document/

please check

Thank you and regards

Hello mfirwana,

I have already again forwarded the issue to our customization team. I hope, soon, you shall get a reply. Thanks for your patience.

Thank you and regards

Hello Rachel Townsend,

Hope you are well. For the first requirement, can you please elaborate more on this? if possible, please share a related URL or you can share a screenshot too. please let me know then.

Thank you and regards

Hello Tony Stark,

If you trying to add any PRO feature, you can request here it too,

https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/\

Thank you and regards

You are welcome. please let me know if you have any other queries.

Thank you and regards

Hello Anthony Lees,

I have checked your issue. I think the issue is appearing from your cornerstone builder setup. I have tried to adjust the issue, but it may have to explore the builder docs too. Can you please check your builder setup? please check and let me know

Thank you and regards

You are welcome.

Thank you and regards

Hello,

This is a nice idea for archiving of all previous versions. However, Our related authority will decide for adding this option in the next time. I hope you have understood.

Thank you and regards

Hello Jean-Michel,

Hope you are well. And sorry for the inconvenience. I have got information from our team developers that, it has been already fixed in version 6.1.7`. Thanks for your appreciation.

Thank you and regards

Hello Vince,

Hope you are well. Have you checked Allowed file types to upload option from Upload Settings as I image attached,

This can be also an issue for Invalid File Type. please check and let me know

Thank you and regards

Hello belzebu,

Hope you are well. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Florida Eyecare Associates,

Can you please elaborate more on your requirements?

Thank you and regards

You are welcome.

Thank you again

Hello Andreas,

We have no such registered shortcode user_registration_my_account, however, it can be cloned designs too by other plugin authors. I hope you have understood.

Thank you and regards

Hello Sean,

The page you have shared is redirecting me to 404 page. please check

Thank you and regards

Hello Cathexis Technologies,

Please download first all of your add-ons and WPDM PRO plugin too from your account. Then you can use your FTP too for uploading your latest version add-ons/plugins to your server. Then you can activate them from your wp-admin > plugins section. I hope thus, your problem will be resolved. please let me know then.

Thank you and regards

Hello Anthony Lees,

I think the issue is regarding your theme. I have searched for the single.php and page.php files, but those are not there. can you please check and elaborate on the issue? please let me know

Thank you and regards

Hello Anthony Lees,

Hope you are well. I have checked that, both pages have the header same.

Document Archive

https://cullingworthparishcouncil.gov.uk/download-category/meeting-agenda-2015/
And for the footer issue, does it related to WPDM? please let me know. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello,

For password lock, you have to submit the button for getting the download file. However, only for these lock features, you can take our customization service too. please let me know

Thank you and regards

Hello mfirwana,

I have forwarded the issue to our team developers. Thanks for your appreciation.

Thank you and regards

Hello mfirwana,

Credentials are working now. Now, can you please tell me does the issue is on page tabs and ajax pagination is not working for tabs items/packages for this page,

https://mrsasmaa.com/filesdb/%d8%a7%d9%84%d9%85%d8%b1%d8%a7%d8%ad%d9%84-%d8%a7%d9%84%d8%aa%d8%b9%d9%84%d9%8a%d9%85%d9%8a%d8%a9/?cat=001-%d8%a7%d9%84%d8%b5%d9%81-%d8%a7%d9%84%d8%a3%d9%88%d9%84&material=%D8%A7%D9%84%D9%84%D8%BA%D8%A9%20%D8%A7%D9%84%D8%B9%D8%B1%D8%A8%D9%8A%D8%A9

please let me know

Thank you and regards