Forum Replies Created
Hello David Franzke,
For now, there is no template tag for showing multiple ppt files or doc files. But we are planning for adding this option in the next updates. I hope you have understood. Thanks for your appreciation.
Thank you and regards
Hello Jorge Sotolongo,
Hope you are well. Can you please check the option from Basic settings as I image attached,
If the issue still persists, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Tony Paolillo,
Hope you are well. And sorry for the inconvenience. Can please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Sunny,
please check now, if everything is working fine or not. please let me know then.
Thank you and regards
Hello murat mete,
I have checked that, it is working fine now. Can you please make a test video from your end for checking the issue again? please let me know then.
Thank you and regards
Hello murat mete,
I have checked your files downloading them doesn’t occur any issues. can you please check again if the issue persists? please let me know then.
Thank you and regards
Hello shaun ross,
Hope you are well. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Zed Game,
Sorry for the inconvenience. Has the problem persists for Too many requests to MySQL database issue still now, please let me know
Thank you and regards
Hello Sunny,
I have checked your mailing system. It is working properly from your site. One thing, I have noticed is that your pages are not redirecting properly like the purchases page because of your site permalink settings. please check and let me know
Thank you and regards
Hello murat mete,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello ProWeb,
For now, You have to care about using only a tag that will render nothing. However, we shall also add the message alternative if no packages under a tag. I hope you have understood.
Thank you and regards
Hello Thomas Frobieter,
The feature is working fine from my testing site. It would be better if I can test it from your side. please let me know
Thank you and regards
Hello ProWeb,
The shortcode is working fine here, Can you please check
https://af-aho-ahop.azurewebsites.net/wpdm-test/
please check and let me know
Thank you and regards
Hello Chris,
For enabling User Registration, please check the option from your wp-admin Settings > General > Membership > (Membership) Anyone can register option. Thus, the User Registration will be activated. please check and let me know
Thank you and regards
Hello Krishna Bendapudi,
Hope you are well. If you have purchased a single domain license key, then you can use your license key in one environment. I hope you have understood.
Thank you and regards
Hello Marc König,
I am talking with our team members regarding your PPT and Doc files related issue. I hope soon, you shall be informed.
Thank you and regards
Hello Chris,
For protecting download packages from certain roles, can you please check this article,
please check and let me know
Thank you and regards
Hello BFM Group Inc,
We are trying to improve and add more options for better user experiences. However, you can also suggest and ask for features options if you need anyone, thus we shall implement them in the next updates. please let me know
Thank you and regards
Hello ProWeb,
Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Chris,
Hope you are well. Can you please elaborate more on your issue? Are you trying to restrict certain users from downloading packages with the Allow Access option? please let me know
Thank you and regards
Hello ProWeb,
Hope you are well. And sorry for the inconvenience. Have you used Tag Slug(s) in your [wpdm_tag] shortcode id parameter? please check and let me know.
Thank you and regards
Hello Andreas,
I was trying to check the reset the password from my account mail, but, here, the password reset is not allowed message showing, please check my attached image,
can you please elaborate on it? please let me know
Thank you and regards
Hello Triet LM,
If it is a free plugin, you can use an alternative. Or you can disable it temporarily for working with WPDM packages. After that, you can enable it again. I hope you have understood.
Thank you and regards
Hello Andreas,
The above reply access restriction has been removed. please check now
Thank you and regards