Nayeem Riddhi

Hello Francesco Aprile,

I hope I can close this ticket now. please continue the discussion with the running ticket.

Thank you and regards

Hello Francesco Aprile,

You can share the package only with selected member(s) if you don’t assign it to any category, this process you can continue. but if you assign a category, please also be careful if you assign any role in the category too.

And package deleting issue from the frontend, Have you checked Front-end Administrator Roles from Downloads > Settings > Frontend Access > Author Dashboard, is there the same role accessing from frontend packages deleting? please check and let me know

Thank you and regards

Hello simon khan,

Can you please share the related URL for checking the issue? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello campus,

please try the below code,

.wpdmap-filter-sidebar .wpdmap-card-filter:nth-child(2) {
    display: none;
}

please check and let me know

Thank you and regards

Hello Johannes Kröger,

Hope you are well. For controlling access for downloads for each user, you can check your packages, the Package Settings > Allow Access option, and this Hide Everything option from Basic Settings as I image attached,

please check and let me know

Thank you and regards

FHello Jennyfer Moreno Shek,

For the add-ons issue, I have already forwarded it to our related team developers. However, In the meanwhile, you can download the download-install add-ons from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. please check and let me know if you have any more queries.

Thank you and regards

Hello simon khan,

Hope you are well. For adding package size, you may explore the doc here for Valid Data Field Names

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

and for adjusting the table column & row, please share the related URL.

And for categories filtering, can you please check this add-on and its demos,

WPDM Directory Add-on

please check and let me know

Thank you and regards

Hello Francesco Aprile,

Hope you are well. And sorry for the inconvenience. I think the issues already discussed here and I am checking your issues,

how to assign members during add package on front end

Please check and let me know

Thank you and regards

Hello CIALGAR,

Hope you are well. Please share your related URL. if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thank you and regards

Hello Marty DeVall,

Hope you are well. And sorry for the inconvenience. you may try

wpdm_update_profile_field_html

hook too. please check and let me know

Thank you and regards

For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because

Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors

and Package Access = Package Access empty + Category Access(Author) = Author

or Package Access = Package Access(Author) + Category Access(Author) = Author

More details can be found in the below link,

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/

Hope you have understood.

And for issue #2, Can you please share the related URL for checking the issue?

Thank you and regards

Hello BFM Group Inc,

Hope you are well. Can you please share your related CSV file for checking the issue? please let me know

Thank you and regards

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello Matteo,

Sorry for the inconvenience. I have again forwarded the issue to our team developers. I hope soon, you shall get an update on this. Thanks for your patience and appreciation.

Thank you and regards

Hello BFM Group Inc,

I have checked your issue creating two new packages and with the below CSV file, packages are not duplicating, it is updating packages,

https://drive.google.com/file/d/1SfYNAVx3Iyhge47Ck0yjZSKbfWGUUcaC/view?usp=sharing

please check and let me know

Thank you and regards

Hello campus again,

please share the related URL where I should hide the “filter date range” area.

Thank you and regards

Hello Jennyfer Moreno Shek,

For #1, For the other account auto-renewal cancel, please provide us the order details note.

For #2, Please clear your browser cache for checking the changes, it is working properly from here

For #3, Can you please elaborate on this issue? What issues you are facing, like updating add-on, or add-on download-install, please let me know

For #4, If you are trying to use the interactive templates, you can check the option as I image attached,

Please check and let me know

Thank you and regards

For id for a specific download package, you can check as I image attached or check in the All Packages section edit hover button

please check

Thank you and regards

Hello Johannes Kröger,

For now, you can continue with this solution. And for Gutenberg editor, you can use any HTML block in your page/posts. please check.

Thank you and regards

Hello Jennyfer Moreno Shek,

Your logo issue has been adjusted. It has been adjusted from the default editor. And for your refund with any account, you can check the link here,
https://www.wpdownloadmanager.com/terms-and-conditions/ and the Refund Policy too. And for the addons page- menu issue, I have already forwarded it to our related authority. Thanks for your appreciation.

Thank you and regards

Hello campus,

Please attach here a screenshot pointing to where you want to hide. please check and let me know

Thank you and regards

Hello,

Glad to hear that, your problem has been resolved. Please let me know if you have any queries.

Thank you and regards

Hello macmorre,

You can rate the support above here link. Please check the previous reply.

Thank you and regards

Glad to hear that it’s working.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Thank you again

Hello Jennyfer Moreno Shek,

Hope you are well. And welcome to our forum. For the logo issue, if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue. And for the third issue, please elaborate more on your query.

Thank you and regards