Forum Replies Created
Hello Wax,
I can forward the issue to our team developers. However, in the meanwhile, you can bulk update your packages with any plugin or tool. Thus, I hope it should work fine for you. please let me know
Thank you and regards
Hello Brad Galusha,
Can you please, give your temporary wp-admin login details in a private reply for checking the issue? please let me know.
Thank you and regards
Hello julie sinbay,
Can you please provide screenshots for elaborating where the redirecting outside to advcash is occurring? please let me know, I hope I can get back to you with some information about your issue.
Thank you and regards
Hello Michael,
Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issue? please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Dylan McEvoy,
Hope you are well. Can you please check the Embed section as I image attached for the shortcode,
you can use the shortcode on any of your pages or posts. please check and let me know
Thank you and regards
Hello Morgan Pennec,
For your first issue, the Download History section is responsible for the packages and files which you have downloaded recently.
For the second, the My Downloads section is responsible for the packages shared via the members which you have been set from Package Settings > Select Member section. please check, I hope you have understood now.
Thank you and regards
Hello Wax,
The CSV upload for the packages, you have shared CSV file is working fine from my side except Sorry! File not found! issue. For this issue, At first please upload and keep the files with the same title in the wp-content/uploads/download-manager-files directory. And for the ampersand character issue, for now, please press the update button again for the packages that causing the issue. Thus, I hope it should work. please try and let me know then.
Thank you and regards
Hello Brad Galusha,
You have used template=”default”, which means you are using, the link-template-default link template. you can duplicate the link template from downloads > settings > Template > link template and adjust that with the above [title] template tag. I hope your requirement will work fine then. please check and let me know.
Thank you and regards
Hello Wax,
For ‘Sorry! File not found!’ issue, At first please upload and keep the files with the same title in the wp-content/uploads/download-manager-files directory, Thus, I hope it should work. please try and let me know then.
Thank you and regards
You are welcome.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Wax,
You can upload your CSV files to cloud storage like Google Drive or Dropbox. and you can share here the public link in a private reply. please check and let me know.
Thank you and regards
Hello Morgan Pennec,
Please check from Creating New Package section from here,
https://arevco.fr/tableau-de-bord-clients/?udb_page=file-hosting
It is working properly from my side for My Files section. please check again and let me know
Thank you and regards
Hello Brad Galusha,
Hope you are well. For disabling the title link and only making the download button an active link. you can use the [title] template tag in your link template for the related shortcode. please check and let me know
Thank you and regards
Hello Morgan Pennec,
I have checked that, you are using a very old version of the Download Manager plugin. can you please update it to the latest version? also please share your file hosting page URL for checking the issue. please check and let me know
Thank you and regards
Hello Jakub Serek,
Glad to hear this, part of your problems has been resolved. However, please let me know if you are facing an issue with renew order. please check and let me know
Thank you and regards
Hello Wax,
Hope you are well. And sorry for the inconvenience. Can you please share your related CSV file? and please also share which packages are related to this. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello acason,
Hope you are well. Have you checked the Captcha Lock option from the Package Settings > Lock Options panel? for lock options, please check this doc too, https://www.wpdownloadmanager.com/doc/add-new-package/lock-options/. please check and let me know
Thank you and regards
Hello twomuch,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Francesco Aprile,
I hope you have tried this shortcode too? please let me know
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/
Thank you and regards
Hello Francesco Aprile,
Have you tried this shortcode too? please let me know
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/
Thank you and regards
Hello David Franzke,
please let me know if you want to upload videos for your site server. Or you want to attach a video from Vimeo. please let me know
Thank you and regards
Hello Morgan Pennec,
I have sent the request for google drive access. please check.
Thank you and regards
Hello Jakub Serek,
Can you please check the Elementor PRO script/styles by enabling/disabling them? if there are any conflicts remaining? please check and let me know then.
Thank you and regards
Hello Brane,
Hope you are well. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards