Forum Replies Created
Hello Jakub Serek,
Does it work with Elementor Free version? please check and let me know
Thank you and regards
Hello Guy Darbyshire,
Can you please let me know under which menu from the user dashboard is not working? please let me know
Thank you and regards
Hello julie sinbay,
Does the redirection is related to the AdvCash payment gateway? please let me know
Thank you and regards
Hello Guy Darbyshire,
Are you talking about the section Download History from the user dashboard? please let me know
Thank you and regards
Hello julie sinbay,
I have checked that, the topic has been marked as resolved. Has the problem been resolved on your site? please let me know and also let me know if the checkout page has been properly configured. please check and let me know
Thank you and regards
Hello julie sinbay,
Hope you are well. Are you using this add-on, https://www.wpdownloadmanager.com/download/advcash-payment-gateway/, please let me know. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Guy Darbyshire,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL and a screenshot too? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Sorry for the inconvenience and for the confusion. My Downloads section is associated with WPDM – Advanced Access Control and it will work for those packages shared with certain users who have been logged in. Previously, I was told it was working, because here, it was conflicted within a plugin. I hope you have understood now.
For now, the My Downloads section will provide you only the packages shared with certain users. I hope you have understood.
Thank you and regards
Hello Francesco Aprile,
For now, the My Downloads section will provide you only the packages shared with certain users. I hope you have understood.
Thank you and regards
Hello Thomas Probst,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you again
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you again
Hello Ferdinand Gansberger,
Hope you are well. You can adjust the google font from Downloads > Settings > User interface as I image attached,
please check and let me know
Thank you and regards
Hello MoYo,
Very nice to see your layout setup is working. And for your background color for the pages, you can use your custom CSS or adjust it from your theme customizer. please check.
Thank you and regards
Hello Jakub Serek,
Hope you are well. And sorry for the inconvenience. please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Ben Voth,
Hope you are well. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Brad Galusha,
Hope you are well. And sorry for the inconvenience. Can you please elaborate on the link for the title of the document that still opens the package page issue? if possible, please share the related URL too. please let me know
Thank you and regards
Hello Morgan Pennec,
Credentials still not working. please check
Thank you and regards
Hello Morgan Pennec,
Your shared credentials are not working. please check.
Thank you and regards
Hello Neil Silver,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Morgan Pennec,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello MoYo,
Hope you are well. For elementor, download manager pages with elementor editing, you can use this Elementor Addons
or you can customize the page templates from Downloads > Templates > Page Template and use them for your related packages,
also, you can create from your active theme single-wpdmpro.php file, copying the single.php file
I hope those may help you.
Thank you and regards
Hello Dietrich Murphy,
You can inspect the browser console log option if there any errors exist. please check and let me know
Thank you and regards
Hello Francesco Aprile,
Sorry for the inconvenience and for the confusion. My Downloads section is associated with WPDM – Advanced Access Control and it will work for those packages shared with certain users who have been logged in. Previously, I was told it was working, because here, it was conflicted within a plugin. I hope you have understood now.
Thank you and regards