Forum Replies Created
Hello Raphael Gal,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello CIALGAR,
Are you able to extend the credentials role for checking the issue again? please check and let me know
Thank you and regards
Hello Michael K,
I have checked your issue. The font issue is causing the lazy download section area. Do you want to change the font in that section area? please let me know
Thank you and regards
Hello shaun ross,
Hope you are well. For now, you can use the category parameter, use any category slug here if you want to create an archive page for that specific category. And for making hide the files by default in the initial state, you can keep a feature request for now. I hope you have understood.
Thank you and regards
Hello Michael K,
if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Michael K,
Can you please let me know, which texts are affecting that font on this page?
https://www.dxf-downloads.de/download-link-wird-erstellt/
please let me know
Thank you and regards
Hello Ibrahima Sylla,
For the package, you are facing the issue, can you please reupload the file for that package again from your server upload option? I hope it will work fine then. please let me know
Thank you and regards
Hello Sharon Murphy,
We have action references, please check the references if any frontend-related reference helps you, please check
https://www.wpdownloadmanager.com/doc/action-reference/
Thank you and regards
Hello Jeremy Purdy,
I think you have recovered the server adjustments before because it was working for some days. please again check for the adjustments.
Thank you and regards
Hello Francesco Aprile,
I have already forwarded the issue/feature to our team developers. Thanks for your appreciation.
Thank you and regards
Hello Michael K,
Hope you are well. You are able to disable google fonts from Downloads > Settings > User Interface > Google Font section. please check and let me know
Thank you and regards
Hello Jeremy Purdy,
The backend UI is working from our testing side and the other user’s side too. Please check the browser console too, the server that blocks WPDM services, you may contact your server administrator for that. I hope you have understood.
Thank you and regards
Hello Sharon Murphy,
For frontend adjustments, there may require code customization. You may have to request customization here for the frontend uploader, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, please check
Thank you and regards
Hello Ibrahima Sylla,
I have changed the settings from
Upload Settings > Allowed file types to upload > All, now re-uploading a sample pdf
it is working properly now. one thing more, can you please let me know, how you are uploading files for the packages? please let me know
Thank you and regards
Hello MC RL User,
Glad to hear that, your problem has been resolved. I have adjusted your request.
Thank you and regards
Hello Francesco Aprile,
Yes, I have got you. For that, there may need hidden access for the creator member role. if you wish, I can forward the issue to our developers. Thanks for your appreciation.
Thank you and regards
Hello Sharon Murphy,
I have checked your issue. Can you please elaborate more on your issue on your requirements? do you want to get the author name who has already created packages from the WPDM frontend uploader? please let me know
Thank you and regards
Hello Francesco Aprile,
Sorry for the inconvenience. The owner is capable give to the packages access to him/her too. But he is also capable of not giving access to his role/user membership. I hope you have understood now.
Thank you and regards
Hello Sharon Murphy,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Gonzalo Donoso,
We are checking the issue and already forwarded the issue to our team developers. Thanks for your appreciation.
Thank you and regards
Hello Francesco Aprile,
He cannot do that this way. He should give access to him/the administrator too. I hope you have understood.
Thank you and regards
Hello Jeremy Purdy,
The old-style interface is coming for the server that blocks WPDM services, you may contact your server administrator for that. We have no hand in it. please check.
Thank you and regards
Hello Jeremy Purdy,
Please check now. I hope everything is working properly from your site now. I had uploaded mistakenly an unreleased version from your end. so it has happened. please check now and let me know
Thank you and regards
Hi Richard Reid,
Please check now, you are also able to edit the test file shortcode from the code block of your theme builder. please check and let me know
Thank you and regards
Hello Jeremy Purdy,
The feature is working fine from my testing site and other user’s end too. Am I able to disable the plugins and also switch the theme for testing the issue? please let me know
Thank you and regards