Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 6,951 through 6,975 (of 20,473 total)
Nov 1, 2022 at 1:05 pm
#179890
Moderator
Nayeem Riddhi
Staff OP

Hello Genki Nakanowatari,

please check for your issues and let me know.

Thank you

Nov 1, 2022 at 1:01 pm
#179886
Moderator
Nayeem Riddhi
Staff OP

Hello Genki Nakanowatari,

Can you please deactivate and reactivate again the plugin Premium Packages – Sell Digital Products Securely from your side? please check and let me know

Thank you and regards

Nov 1, 2022 at 12:57 pm
#179884
Moderator
Nayeem Riddhi
Staff OP

Hello Edson Marinho,

I have checked your issue, the server returning this message

504 Gateway Time-out (nginx/1.18.0 (Ubuntu))

for the solution can you please check this doc

https://easycloudsupport.zendesk.com/hc/en-us/articles/360002057472-How-to-Fix-504-Gateway-Timeout-using-Nginx,

or you may also be able to contact your server administrator regarding your issue withy the above article. please check and let me know

Thank you and regards

Nov 1, 2022 at 11:58 am
#179879
Moderator
Nayeem Riddhi
Staff OP

Hello Genki Nakanowatari,

The plugin or feature you have claimed is working fine from our testing side. However, I have also suggested some debugging tips for your issue and also requested if I can solve your issue with the user credentials from your site. I hope you have understood. please check again and let me know

Thank you and regards

Nov 1, 2022 at 11:46 am
#179878
Moderator
Nayeem Riddhi
Staff OP

Hello Vũ Việt Phong,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL where the issue or Warning is showing? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Nov 1, 2022 at 4:42 am
#179859
Moderator
Nayeem Riddhi
Staff OP

Hello KOHPMINISTRIES,

Hope you are well. And sorry for the inconvenience. Are you facing the same issue and continuing to follow up on the issue here,

https://www.wpdownloadmanager.com/support/topic/customer-bypasses-adding-information-with-paypal/

please let me know

Thank you and regards

Oct 31, 2022 at 4:14 pm
#179849
Moderator
Nayeem Riddhi
Staff OP

You are welcome.

Thank you

Oct 31, 2022 at 3:55 pm
#179847
Moderator
Nayeem Riddhi
Staff OP

Hello Michael K,

Please check now, I have to overwrite the CSS for the lazy download section from

Dashboard > Appearance > Customize > Additional CSS section.

please check and let me know

Thank you nad regards

Oct 31, 2022 at 3:31 pm
#179846
Moderator
Nayeem Riddhi
Staff OP

Hello Edson Marinho,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Oct 31, 2022 at 1:46 pm
#179839
Moderator
Nayeem Riddhi
Staff OP

Hello Genki Nakanowatari,

Can you please let me know how many plugins you have from our WPDM, and if it has a conflict between your other plugins or active theme? can you please enable/disable plugins for checking, you may also switch the theme to another for checking. And the error is coming, Request is not well-formed, syntactically incorrect, or violates schema, For that, also please check your active credentials too from WP Pro Membership PayPal payment settings. please check and let me know then.

Thank you and regards

Oct 31, 2022 at 1:09 pm
#179836
Moderator
Nayeem Riddhi
Staff OP

Hello Genki Nakanowatari,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Oct 31, 2022 at 11:53 am
#179829
Moderator
Nayeem Riddhi
Staff OP

You are welcome.

If you need help with anything else, don’t hesitate to open a new ticket.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day.

With Regards

Oct 31, 2022 at 10:12 am
#179826
Moderator
Nayeem Riddhi
Staff OP

Hello Hello Rafal Wanowicz,

Please check now, after deactivating and activating again for Premium Packages – Sell Digital Products Securely plugin, the PayPal popup is coming properly now. please check and let me know

Thank you and regards

Oct 31, 2022 at 9:55 am
#179825
Moderator
Nayeem Riddhi
Staff OP

Hello Raphael Gal,

I have checked that, you are using many plugins on your site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.

Thank you and regards

Oct 31, 2022 at 5:00 am
#179816
Moderator
Nayeem Riddhi
Staff OP

Hello Rafal Wanowicz,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Oct 30, 2022 at 2:51 pm
#179805
Moderator
Nayeem Riddhi
Staff OP

Hello Michael K,

Ok, which font should I use to override the lazy download section font, please let me know

Thank you and regards

Oct 30, 2022 at 12:08 pm
#179802
Moderator
Nayeem Riddhi
Staff OP

Hello Raphael Gal,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Oct 30, 2022 at 7:12 am
#179799
Moderator
Nayeem Riddhi
Staff OP

Hello CIALGAR,

Are you able to extend the credentials role for checking the issue again? please check and let me know

Thank you and regards

Oct 29, 2022 at 6:36 am
#179795
Moderator
Nayeem Riddhi
Staff OP

Hello Michael K,

I have checked your issue. The font issue is causing the lazy download section area. Do you want to change the font in that section area? please let me know

Thank you and regards

Oct 29, 2022 at 5:20 am
#179793
Moderator
Nayeem Riddhi
Staff OP

Hello shaun ross,

Hope you are well. For now, you can use the category parameter, use any category slug here if you want to create an archive page for that specific category. And for making hide the files by default in the initial state, you can keep a feature request for now. I hope you have understood.

Thank you and regards

Oct 27, 2022 at 3:39 pm
#179778
Moderator
Nayeem Riddhi
Staff OP

Hello Michael K,

if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Oct 27, 2022 at 3:13 pm
#179775
Moderator
Nayeem Riddhi
Staff OP

Hello Michael K,

Can you please let me know, which texts are affecting that font on this page?

https://www.dxf-downloads.de/download-link-wird-erstellt/

please let me know

Thank you and regards

Oct 27, 2022 at 3:02 pm
#179772
Moderator
Nayeem Riddhi
Staff OP

Hello Ibrahima Sylla,

For the package, you are facing the issue, can you please reupload the file for that package again from your server upload option? I hope it will work fine then. please let me know

Thank you and regards

Oct 27, 2022 at 2:56 pm
#179771
Moderator
Nayeem Riddhi
Staff OP

Hello Sharon Murphy,

We have action references, please check the references if any frontend-related reference helps you, please check

https://www.wpdownloadmanager.com/doc/action-reference/

Thank you and regards

Oct 27, 2022 at 7:52 am
#179754
Moderator
Nayeem Riddhi
Staff OP

Hello Jeremy Purdy,

I think you have recovered the server adjustments before because it was working for some days. please again check for the adjustments.

Thank you and regards

Viewing 25 posts - 6,951 through 6,975 (of 20,473 total)