Nayeem Riddhi

Hello Paolo Carlon,

Please explore the add-ons features, if it fulfills your requirements. You can also ask me about any features, thus it will help and fulfill your requirements. please check and let me know

Thank you again and regards

Hello Paolo Carlon,

Hope you are well. Can you please check these add-ons for your requirements,

WordPress PDF Viewer

WordPress Pro Membership

please check and let me know

Thank you and regards

Hello Eddy Wright,

Without giving access. you are also able to share the related URL for checking the issue and what can cause the issue. please check and let me know

Thank you and regards

Please check here, the download for the package is working properly after submitting the form,

https://instantinfosystems.com/download/wpdm-test-2/

please check and let me know

Thank you and regards

Hello Jason,

Glad to hear that, it is working now. However, we shall check further, if the issue raises with other users too. However, you can continue with the solution now.

Thank you and regards

Hello Jason,

For the 504 Gateway Time-out (nginx) issue, you can check these articles and also please contact your server administrator

How to Increase the Maximum File Upload Size in WordPress Download Manager

https://wpastra.com/guides-and-tutorials/504-gateway-timeout-wordpress/

https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-504-gateway-timeout-error-in-wordpress/

please check and let me know

Thank you and regards

Hello Nicole,

Hope you are well. It may need to customize the link template if you are using a page/post. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for adjusting the issue?

Thank you and have a nice day.

Hello Amie Richardson,

Hope you are well. And sorry for the inconvenience. Can you please share your issue-related screenshots or screen video? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Chloe Loh,

Hope you are well. And sorry for the inconvenience. please share the related page/file/package URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Ali KARACA,

Hope you are well. And sorry for the inconvenience. Can you please share the issue-related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Sameer Memon,

Hope you are well. And sorry for the inconvenience. please share your CSV file in a private reply for checking the issue.

Thank you and regards

Hello Robert,

Hope you are well. can you please elaborate more on your requirements? you can also check our these add-ons too,

Download Notifications

WordPress Newsletters Plugin – Now WP Outreach

please check and let me know

Thank you and regards

Hello Jordan Stambaugh,

I think for the download package mail is not sending a download link, This may be an issue with your SMTP settings issue, for not sending emails issue, can you please follow this article,

https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/

please check and let me know

Thank you and regards

Glad to hear that it’s working.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Thank you and regards

Hello Jason Levandoski,

I hope the above article will help you. you can also adjust these settings too from WPDM from Basic Settings as I image attached,

please check and let me know

Thank you and regards

Glad to hear that it’s working.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Thank you and regards

Hello Sven Brun,

Please let me know if the issue resolved from your side or not.

Thank you again and regards

Hello Nate Enns,

We are checking the issue and already forwarded it to our team developers.

Thank you again and regards

Hello Federico Elboni,

Please download the invoice again, we already have updated the invoice template. please check.

Thank you again and regards

Hello Abram Watson,

WPDM PRO plugin is not installed yet here,

https://www.myplaceofficial.com/wp-admin/plugins.php

Can you please check again? please let me know

Thank you and regards

Hello Jason,

I have checked your issue, the server returning this message

504 Gateway Time-out (nginx)

for the solution can you please check this doc

https://easycloudsupport.zendesk.com/hc/en-us/articles/360002057472-How-to-Fix-504-Gateway-Timeout-using-Nginx,

or you may also be able to contact your server administrator regarding your issue with the above article. please check and let me know

Thank you and regards

Hello Adi,

According to the doc, you have to create a directory from your active theme,

Template Files

please check and let me know if I have misunderstood something.

Thank you and regards

Glad to hear that it’s working.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Thank you and regards

Hello Jordan Stambaugh,

Can you please share a screencast/screen video related to your issue for checking what is causing it on your side? please check and let me know

Thank you and regards

Hello Jason,

It is working properly from my side. I have tried again,

https://postimg.cc/7bPK75S2

Can you please check it again?

Thank you and regards