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Nayeem Riddhi

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Viewing 25 posts - 576 through 600 (of 19,868 total)
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Jul 9, 2025 at 6:55 am in reply to: Dropbox refresh token expiring #207387

Nayeem Riddhi
Moderator

I have checked from this package, https://dharmagar.org/download/wpdm-test/, it is working properly for dropbox attaching and downloading. Please kindly check and let me know.

Thank you and regards

Jul 9, 2025 at 3:15 am in reply to: User Dashboard Page #207381

Nayeem Riddhi
Moderator

Glad to hear this. Please kindly check and let me know if you have any queries more.

Thank you and regards

Jul 9, 2025 at 3:13 am in reply to: Refund Request for Expiry Addon — Unnecessary for My Use #207380

Nayeem Riddhi
Moderator

Hello Antoine Tempe,

Hope you are well. And really sorry for your situation. Can you please kindly check here, https://www.wpdownloadmanager.com/terms-and-conditions/, the refund policy section which is applicable to all users. Please kindly check.

Thank you and regards

Jul 8, 2025 at 12:32 pm in reply to: Request for Support: File Migration via CSV Not Working #207374

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Jul 8, 2025 at 11:57 am in reply to: Request for Support: File Migration via CSV Not Working #207372

Nayeem Riddhi
Moderator

Please use this CSV now, I have made it for you from exported CSV,

https://we.tl/t-H7Eafzmr4R

please kindly let me know if it works for you.

Thank you

Jul 8, 2025 at 8:50 am in reply to: Request for Support: File Migration via CSV Not Working #207363

Nayeem Riddhi
Moderator

If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Jul 8, 2025 at 8:44 am in reply to: Download link not showing on mobile #207361

Nayeem Riddhi
Moderator

Sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Jul 8, 2025 at 5:53 am in reply to: Request for Support: File Migration via CSV Not Working #207356

Nayeem Riddhi
Moderator

For exporting the CSV file, you can’t able to directly import the same CSV file. For this, you can check this article, https://www.wpdownloadmanager.com/doc/bulk-import/ you can also check the below CSV file and can edit this file too for importing,

https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

Please kindly check and let me know.

Thank you and regards

Jul 8, 2025 at 1:41 am in reply to: Refund 4BC31ADC-0002 #207353

Nayeem Riddhi
Moderator

Hello Steve Montano,

Hope you are well. And sorry for the inconvenience. We have here policy, https://www.wpdownloadmanager.com/terms-and-conditions/, for refunding purchase also for auto renewal. Can you please kindly check and let us know.

Thank you and regards

Jul 7, 2025 at 8:57 am in reply to: Request for Support: File Migration via CSV Not Working #207347

Nayeem Riddhi
Moderator

Hello Aarav Infotech,

Hope you are well. For transferring/migrating WPDM, you have to use a good FTP tool or you can also follow these articles,

The Best Way to Migrate a WordPress Website

https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/

please kindly check and let me know.

Thank you and kind regards

Jul 7, 2025 at 8:55 am in reply to: Email Lock – Download Link #207345

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Jul 7, 2025 at 8:51 am in reply to: Email Lock – Download Link #207342

Nayeem Riddhi
Moderator

Hello Marcus Wareham,

Hope you are well. You can adjust the time from Downloads > Settings > General > File Download > Private Download Link Expiration Period. Please kindly check.

Thank you

Jul 7, 2025 at 2:58 am in reply to: Download link not showing on mobile #207339

Nayeem Riddhi
Moderator

Hello Duda,

Hope you are well. It maybe CSS issue from your theme, Can you please put below CSS in Customizer > Additional CSS section.

@media only screen and (min-width: 480px) and (max-width: 767px) {
    body {
        --pcctain: 480px !important;
    }
}

I hope it may work for you then.

Thank you

Jul 4, 2025 at 1:24 pm in reply to: Download Limit Issue – All Users Showing Same IP #207334

Nayeem Riddhi
Moderator

If you want to check history section how it is working or coming, you can check this directory file,

download-manager/src/Admin/views/stats/history.php

Please kindly check.

Thank you

Jul 4, 2025 at 8:23 am in reply to: Download Limit Issue – All Users Showing Same IP #207332

Nayeem Riddhi
Moderator

Hello Kees Krul,

Hope you are well. We have not such settings for Cloudflare adjusting. You can also contact Cloudflare support. Please kindly check.

Thank you

Jul 4, 2025 at 2:14 am in reply to: Dropbox refresh token expiring #207330

Nayeem Riddhi
Moderator

Please kindly share the related package URL. And the login token URL don’t giving access to backend admin. Please kindly check.

Thank you

Jul 3, 2025 at 3:17 pm in reply to: User Login ReDirection #207328

Nayeem Riddhi
Moderator

Glad to hear this. Please never hesitate if you face any issue with WPDM.

Thank you and regards

Jul 3, 2025 at 2:02 pm in reply to: User Login ReDirection #207326

Nayeem Riddhi
Moderator

I am elaborating few. The redirection was not working the page you were using is built with Divi. So I thought maybe the builder making the coflict for redirection. So, I have suggested you to use wordpress default gutenberg editor that is working now. Please kindly check and let me know if you have any confusion.

Thank you and regards

Jul 3, 2025 at 4:40 am in reply to: Dropbox refresh token expiring #207323

Nayeem Riddhi
Moderator

Hello Eric Johnson,

Hope you are well. Does this logout for accessing your dropbox files? Please kindly check and let me know.

Thank you and regards

Jul 3, 2025 at 2:48 am in reply to: User Login ReDirection #207321

Nayeem Riddhi
Moderator

For redirection working properly you can use page default gutenberg block editor not with any other page builder. Please kindly check.

Thank you

Jul 2, 2025 at 11:35 am in reply to: Email Lock Request not showing in Subscriber list #207317

Nayeem Riddhi
Moderator

Yes, sorry for some delay reply. Please kindly check.

Thank you

Jul 2, 2025 at 5:05 am in reply to: Email Lock Request not showing in Subscriber list #207303

Nayeem Riddhi
Moderator

Can you back to default state of WPDM and check if the email functionality working or not. Please kindly check.

Thank you

Jul 2, 2025 at 3:15 am in reply to: Custom Fields for Membership sign-up #207299

Nayeem Riddhi
Moderator

The saving of custom fields is working properly from my testing site. I think it may have a conflict between your plugins or theme. Am i able to disable one by one other plugins for testing if there any conflicts. Also i can switch the theme to another for checking. Please kindly check and let me know.

Thank you and regards

Jul 2, 2025 at 2:52 am in reply to: Email Lock Request not showing in Subscriber list #207298

Nayeem Riddhi
Moderator

Can you please kindly let me know, have you modified related email sending file? If any user request for approval email lock package an admin email should send to the site admin. Also site administrator can see here, https://raynok.com/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-subscribers, for approval for downloading the package. Please kindly check and let me know.

Thank you and regards

Jul 1, 2025 at 3:01 pm in reply to: Manually modified import CSV file #207294

Nayeem Riddhi
Moderator

Hello Marco Simoncini,

For bulk import, you can follow this doc,

Bulk Import

and this CSV file, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv, you can edit and use it with your datas. Please kindly check and let me know.

Thank you and regards

Viewing 25 posts - 576 through 600 (of 19,868 total)
1 2 3 … 23 24 25 … 793 794 795