Forum Replies Created
Hello again,
I think this may be the homepage you are sharing,
please elaborate on it
Thank you again and regards
Hello Marina Toselli,
Everything is working as expected. Can you please now share the issue related URLs?
Thank you again and regards
Hello Paiboon Limstit,
Hope you are well. Are you urging the same request here?
I want to click both thumbnails and whole image, then popup show detailed image
please check and let me know
Thank you again and regards
Sorry for the inconvenience. The latest version download is working fine from my side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.
Thank you and regards
Hello Jason Emanuelson,
Sorry for some late. It is possible if you can link in the navigation menu a link template for direct download. Otherwise, there is also a solution in my above instruction. I hope you have understood.
Thank you again and regards
I have checked your issue. It is maybe the old way you have set the menu. But for now, it may have to follow the above instruction. Otherwise, you can also keep a feature request. I hope you have understood.
Thank you again and kind regards
You can use this mail support@wpdownloadmanager.com
Thank you and regards
if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you again and regards
Hello Jason Emanuelson,
Sorry again. For the menu builder default feature, you may also keep a feature request. I hope you have understood.
Thank you again and regards
Hello USMAN AHMAD,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Marina Toselli,
please share the related URL. and also please explain the issue about the page. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Marina Toselli,
Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
I hope you have understood now.
please check and let me know
Thank you again and regards
Hello Mike Doyle,
I have come forward with the news that it requires a customization service for your requirements. You may please knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood. please check and let me know
Thank you again and regards
Hello Jason Emanuelson,
Hope you are well. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Mike Doyle,
Hope you are well. We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.
Thank you again and regards
We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Great. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards






