Nayeem Riddhi

I think you are talking about the loaded categories from dropdown, please let me know

For now, it is showing the categories. But for the below four packages, I hope it should work as expected for role permission too. please check and let me know

Thank you again and regards

Hello again,

I think this may be the homepage you are sharing,

Home

please elaborate on it

Thank you again and regards

Hello Marina Toselli,

Everything is working as expected. Can you please now share the issue related URLs?

Thank you again and regards

While trying to log in this message is showing…

please check and let me know

Thank you again and regards

Hello USMAN AHMAD,

Can you please let me know which anchor tag <a/> you are talking about? you are also able to control the download link format from here mask and unmask the download Link as I image attached,

please check and let me know

Thank you again and regards

Hello Paiboon Limstit,

Hope you are well. Are you urging the same request here?

I want to click both thumbnails and whole image, then popup show detailed image

please check and let me know

Thank you again and regards

Sorry for the inconvenience. The latest version download is working fine from my side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.

Thank you and regards

Hello Jason Emanuelson,

Sorry for some late. It is possible if you can link in the navigation menu a link template for direct download. Otherwise, there is also a solution in my above instruction. I hope you have understood.

Thank you again and regards

I have checked your issue. It is maybe the old way you have set the menu. But for now, it may have to follow the above instruction. Otherwise, you can also keep a feature request. I hope you have understood.

Thank you again and kind regards

This message is showing while trying to log in as I image attached,

I am in Bangladesh. please check.

Thank you again and regards

You can use this mail support@wpdownloadmanager.com

Thank you and regards

if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you again and regards

Hello Jason Emanuelson,

Sorry again. For the menu builder default feature, you may also keep a feature request. I hope you have understood.

Thank you again and regards

Hello USMAN AHMAD,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Jason Emanuelson,

For menu items to direct download a package, you can follow this way, you can generate a package download URL as I image attached and add a menu from Custom Link as I image attached,

please check and let me know, if it helps you.

Thank you again and regards

Hello Marina Toselli,

please share the related URL. and also please explain the issue about the page. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Marina Toselli,

Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the  Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because

Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors

and Package Access = Package Access empty + Category Access(Author) = Author

or Package Access = Package Access(Author) + Category Access(Author) = Author

More details can be found in the below link,

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/

I hope you have understood now.

please check and let me know

Thank you again and regards

Hello Mike Doyle,

I have come forward with the news that it requires a customization service for your requirements. You may please knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood. please check and let me know

Thank you again and regards

Hello Jason Emanuelson,

Hope you are well. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Mike Doyle,

Hope you are well. We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.

Thank you again and regards

We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.

Thank you again and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Great. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards