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Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
The conflicting plugin is Avada Builder, while deactivating it is working properly now. I think it can happen to conflict with its styles/script option too. please check and let me know
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
I have checked your issue. Deactivating other plugins the form lock works properly. can you please enable/disable other plugins for checking which plugin causing the issue? please check and let me know
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Hello frank,
You shall find your license key here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases as I image attached,
please check and let me know
Thank you again and regards
You can also collect the license key again following the doc.https://www.wpdownloadmanager.com/doc/settings/license/ if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
I can’t able to login here, https://millpond.co.nz/wp-admin for checking the package details with your above credentials. please check and let me know
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You are also able to download manually the latest version from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. please check and let me know
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Does the issue raising here as I image attached,
while clicking login there are many errors showing in the browser console. please elaborate on it.
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Hello Alc Cad,
Please search from the Select Package input option. It will suggest to you the related packages/files. It is working properly from my side. please check and let me know if the issue remain
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For this feature, you are able to manage/organize categories. If you need any extended feature you are also able to keep feature requests here,
Or you can also take customization services. I hope you have understood. please check and let me know
Thank you and regards
Hello John Suomi,
Hope you are well. You are also capable to do it manually or putting the link while package creation. please check and let me know.
Thank you and regards
Hello frank,
Hope you are well. For updating the WPDM plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.
If still, the problem exists then you can also manually update the plugin
Thank you and regards
Hello Ninos Ego,
I have already forwarded your topic. if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
For disabling the Master Key functionality, we have no such option. But you are also able to keep a feature request here for that, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. I hope you have understood.
Thank you again and regards
we shall adjust it with the next update.
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello mbarbierato,
Hope you are well. For disabling the direct download possibility, you can also assign lock options for the packages/files. For more details, you can check it here,
please check and let me know
Thank you and regards
Hello Alc Cad,
Hope you are well. The latest version shortcode will be,
[wpdm_archive button_style="default" template="link-template-default" cols=1 items_per_page="10" orderby="title" order="ASC" login=1 last_state=0]
I hope it will work fine for you. For more shortcode details and parameters, please check those from here,
The archive page add-on latest version is 4.4.6
please check and let me know, if you face any problem
Thank you and regards
Hello Bart van den Dool,
Hope you are well. you can use [audio_player] or [video_player_800x500] in your related page or link template. For more template tags, you can explore the doc here, https://www.wpdownloadmanager.com/doc/templates/template-tags/. please check and let me know
Thank you and regards
Hello Jarek Fertlinski,
You can resize the icon size through the CSS. If you need help please tell me I can do it for you.
Thank you and regards
Hello carin otten,
Hope you are well. You can restrict categories for certain roles/users from the WPDM category edit option. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link,
I hope you have understood now.
please check and let me know
Thank you again and regards
Hello Phoneparts Ltd,
Hope you are well. No option is available to remove that, but, we shall adjust it with the next update. Thanks for your appreciation.
Thank you again and regards
Hello Ninos Ego,
Hope you are well. Can you please elaborate more on your issue? Are you suggesting us to adjust the code or anything else? please check and let me know
Thank you and regards