Forum Replies Created
Yes, you should put Allow Access role and category access role for watching the package on the category page. I hope you have understood.
Thank you and regards
Hello Aivaras Gudauskas,
Sorry for the inconveneience. While checking the issue suddenly got logged out. Can you please check and let me know?
Thank you and regards
It can be a database issue, you can create a new package for this issue. I hope you have understood.
Thank you and regards
Hello Acuarel Lab,
Sorry for the inconvenience. Your login credentials are not working. please check.
Thank you and regards
Glad to hear that :). If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance 🙂
You can also share the related URL for checking the issue. Please also share the related upload file for checking the issue from our testing site. please check and let me know
Thank you and regards
Glad to hear that :). Hope that Our authority shall check your suggestion. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance 🙂
Hello BFM Group Inc,
Hope you are well. Your shared video is not viewable from your reply. Can you please share the link properly? And for the issue, please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Aivaras Gudauskas,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Acuarel Lab,
Hope you are well. And sorry for the inconvenience. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the  Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link,
I hope you have understood now.
please check and let me know. If the problem persists you can also share the related URL. if possible, you can also give your temporary wp-admin login details in a private reply for checking the issue.
Thank you again and regards
Hello frontrowmedia,
Hope you are well. For the license key, you can check the doc here for usage of its details, https://www.wpdownloadmanager.com/doc/settings/license/, please check and let me know if it helps you.
Thank you and regards
Hello Cedric Aka,
Hope you are well. And sorry for the inconvenience. I have checked with your on another topic, creating a sample package, and it is working as expected. Can you please let me know, does the problem appearing in all packages? please check and let me know
Thank you and regards
please let me know, if you have any update from your side.
Thank you again and regards
Choosing from the Select From Media Library option. By default, it will do so. You can also choose the other option too. When you attach files from the media library as a URL WPDM simply redirects to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from the server as a server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in the browser, please attach those files using the server file browser instead of the media library file selector. please let me know
Thank you and regards
Hello Cedric AKA,
Does the problem appear only with this package, https://cabira-files.ci/fichiers/manif-guinee-2023-i-ii/? I have checked the other package. It is working there as expected. please check and let me know about the issue.
Thank you and regards
Hello Canal Solar Cursos,
Hope you are well. And sorry for the inconvenience. can you please share the related URLs? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Lina Christmann,
Hope you are well. And sorry for the inconvenience. The Remote files can’t be zipped for the main download button, for remote files, only a single file download will work, as to create zip files, individual files need to be stored on the same server. I hope you have understood.
Thank you and regards
Can you please elaborate more on your issue, does the role assigned to Unlimited when not signup is completed? And for issue #1 it should work as expected as per role/plan. please check and let me know
Thank you and regards
Hello juan campanera,
Sorry for your inconvenience. Are you using the SELECT FROM MEDIA LIBRARY option as I image attached,
please check and let me know
Thank you and regards
Glad to hear that :). If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance 🙂
Hello Jeremy Podger,
Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello juan campanera,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Glad to hear that :). If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance 🙂