Forum Replies Created
Hello Marlo Rossouw,
Hope you are well. Thanks for writing to us. please check the Enable email verification on signup option is enabled or not from your Downloads > Settings > Frontend Access > Register Page section as I image attached,
By disabling this option the password field should come. If the problem persist, if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello James LaVelle,
I have not exact date for that. However, it may be soon. Thanks for your appreciation.
Thank you and regards
Hello Barry Barbour,
Hope you are well. Thanks for writing to us. For deleting and purging all data related to the WPDM you can select from the database table rows prefix with wp_ahm_(here the prefix wp_ may vary based on WP installation settings ). please check and let me know, if you have any queries.
Thank you and regards
Hello CIALGAR,
Hope you are well. And thanks for writing to us. For now, you can change the document tag to any other by editing line no 374 on the download-manager.php file from this directory wp-content\plugins\download-manager\ as I image attached,
After changing the code make sure to save the permalink once to apply the new permalink as I image attached,
please check and let me know.
Thank you and regards
Hello ZOOK Marketing,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Johnny Woods,
Hope you are well. And sorry for some inconvenience. Stats for Unique Downloads is working as expected from my testing site. However, if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I have updated information for you that, we shall adjust it with the next update. Thanks for your appreciation.
Thank you again and regards
Hello Shawn Botha,
I have updated information for you that, we shall adjust it with the next update. Thanks for your appreciation.
Thank you again and regards
Hello welswebmaster,
I have checked your issue. For now, you can keep the plan purchase without approval registration for signup, thus when any user registers on your site after subscribing to any plan, they will be assigned the plan and also the WordPress default role. However, you can change the subscription for any user plan from here Users > All Users > Manage Subscription > Change Subscription as I image attached,
And for successfully subscription to a plan and redirect to a page, you can set it from here from any plan edit section as I image attached,
And for your (User Login ID, Your Email Address, Be Secure, Do Not Forget) and also the repetitive text “Enter a valid email address” hidden issue, I have adjusted with some CSS from Dashboard > Appearance > Customize > Additional CSS section.
And if you want to continue with the registration approval feature, please give the point description regarding the issue thus I can forward it to our related authority. please check and let me know, if you have any queries
Thank you and regards
Please also keep the 0 or 1, Disable or Enable option for your CSV file like the sample.csv file as I image attached,
I hope it will work fine then for you too. please check and let me know
Thank you and regards
You are welcome too.
Thank you again and regards
I have checked your issue. please use the latest version of your browser. The issue was creating by your cache plugin WP Rocket. Deactivating the plugin it works as expected. Please exclude download pages from the cache plugin or you can also contact cache plugin support. please check and let me know
Thank you and regards
Hello Olivier FREDON,
Hope you are well. Sorry for the inconvenience and thanks for writing to us. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Shreek Raivadera,
Hope you are well. And thanks for writing to us. To work properly, please follow the instructions from here,
You can also edit this sample CSV file here, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv it will work properly for you. please check and let me know
Thank you and regards
Hello welswebmaster,
Hope you are well. And thanks for writing to us. if possible, please, give your temporary wp-admin login details in a private reply to check or adjusting the issues.
Thank you and regards
Please avoid space for closing brackets both [/wpmembership] or [/wppm_access]. Thus, I hope it will work fine for you. please check and let me know if you have any queries.
Thank you and regards
Glad to hear that, your problem has been resolved. However, please let me know, if you have any queries more.
Thank you and regards
Thank you. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Yes, sure. please check any extended functions if have in those cloud storage add-ons. please check and let me know if you have any queries.
Thank you and regards
Yes, you can use. However, we have also the social login section. please check Downloads > Settings > Social Settings, please check and let me know
Thank you and regards
Please try now. It may cause for your site cache. I hope it will work for you in the incognito mode now. please check and let me know
Thank you and regards
Hello welswebmaster,
The WP Pro membership plugin’s latest version is now 3.7.4. You are using the latest version now. And for
[wppm_access plans="Free plan, Plan Test"] your restricted content [ /wppm_access]
or
[wpmembership plans="Free plan, Plan Test"] your restricted content [ /wpmembership]
please use in the plans parameter the plans name not the id. I hope you have understood now. please check and let me know
Thank you and regards
Hello,
For [wpmembership]....[ /wpmembership] shortcode issue, we have fixed the issue. Please update your pro membership plugin to the latest version. please keep the shortcode format or parameters like the below,
[wppm_access plans="Free plan, Plan Test"] your restricted content [ /wppm_access]
or
[wpmembership plans="Free plan, Plan Test"] your restricted content [ /wpmembership]
And for redirecting to registration page for this, https://welstestdev.wpenginepowered.com/membership-levels/. please check now without login for this page. It is showing a registration form before purchasing the membership plan.
please check and let me know if you have any queries.
Thank you and regards
You are welcome. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards