Forum Replies Created
Hello Kees,
Can you please share the site login URL too? please check and let me know
Thank you and regards
Hello Ries Caroline,
Hope you are well. And thanks for writing to us. Can you please elaborate more and let me know which custom fields you are trying to add? please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Kees,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Scott,
Hope you are well. And sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regard
You are welcome. I shall update you as soon as I get the updated information from our team authority. Thanks for your appreciation.
Thank you again and regards
Hello Scott,
I shall update you by replying to this topic as soon as I get the updated information from our team authority. Thanks for your appreciation.
Thank you again and regards
Hello abbottaerospace,
Hope you are well. For exporting the CSV file, you can’t able to directly import the same CSV file. For that, you may follow the bulk import feature https://www.wpdownloadmanager.com/doc/bulk-import/. and please follow this CSV file, you can also edit this file with the data,
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
You may also follow the Tools > export/import feature of WordPress native use. please check and let me know.
Thank you and regards
Hello Scott,
Hope you are well. And thanks for writing to us. We are checking the issue and already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Hello Scott,
Hope you are well. And sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Hello Isa,
Hope you are well. Please share the issue related URL and please, give your temporary site wp-admin login details in a private reply to check the issue further.
Thank you and regards
Hello Diane Wright,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Switching the theme to another resolves the issue. I have checked that from your child theme you have overwritten the WPDM files. please check and let me know
Thank you and regards
Hello Gert Furxer,
Hope you are well. Thanks for writing to us. Please share your order IDs thus we can provide you card update link. Please check and let me know
Thank you again and regards
Hello Jonathan Arseneau,
Hope you are well. And sorry for the inconvenience. The feature is working properly from our testing site. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Sorry for your all inconvenience. The issue was happening due to the server’s MySQL version, We have adjusted some SQLs in the WPDM installation class, and thus your issue has been resolved now. please check and let us know
Thank you again and regards
You are welcome. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello PGtm,
WordPress PDF Stamper Plugin is an add-on plugin for the WordPress Download Manager plugin. If you didn’t purchase any special pack, you have to purchase the add-on individually. I hope you have understood.
please check and let me know if you have any queries more.
Thank you and regards
Please let me know if you have any more queries.
Thank you again and regards
Hello Daniel D.,
Hope you are well. Thanks for writing to us. To hide the creation date and last update sections you can clone your used template and remove the sections as I image attached,
Thus you can save the template and use it in your packages. please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello Mariusz G,
Hope you are well. Thanks for writing to us. For changing the text on the download button you shall find for it from certain packages from Package Settings as I image attached,
For template editing, you can clone the template as I image attached,
And change the [download_link] template tag to <a href="[download_url]" class="btn btn-info">Download Now!</a>
For changing text on the download button at once for all packages, you can check this add-on,
And for your Polish translation, you can use any translation plugin for example Loco Translate, you can check the beginner doc here,
https://localise.biz/wordpress/plugin/beginners
please check and let me know, if you have any queries more.
Thank you and regards
Please check now, I have adjusted the mobile display by CSS code from the Appearance > Customize > Additional CSS section. please clear your site cache too to watch the effect. https://creatividadactiva.com/recursos/. please check and let me know
Thank you and regards
Hello Andreas Eriksson,
For the Gutenberg add-on, you shall find the blocks from your page/post edit option and from the blocks menu as I image attached,
And for the TinyMCE option, you can find the options from page/post from the classic editor as I image attached,
please check and let me know if you have any queries.
Thank you and regards