Forum Replies Created
It can be your site cache issue also sometimes happen due to internet slow speed. please check and let me know.
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Hello b52,
Hope you are well. Thanks for writing to us. Yes you can do, you can adjust the email lock notification with a template variable [#package_name#] as I image attached,
please check and let me know, if you have any queries.
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Can I check with the process which I have asked you to check? please check and let me know.
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Yes, update is available now, we have adjusted the issue you have claimed. please check and let me know if you have any issues.
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Sorry for the delay. If you want to open a package or download-link in a new window, please use newwin=1 parameter in shortcode like this [wpdm_tree newwin=1]. Please check and let me know if it works for you.
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What message is showing while not accepting credentials? you can also provide a screenshot. if problem persists please, give your temporary wp-admin login details in a private reply to check the issue. please check and let me know.
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I have checked your issue. The feature is working properly from our testing site. However, I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking. Please check and let me know.
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Hello Nicole,
Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Issue has been fixed for the next update, please update your plugin and add-on when any updates come. please check and let me know, if you have any queries.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
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I have got your error log files. We are checking the issue, already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Hello cnmesoamerica,
Hope you are well. Your wp-admin credentials are not working. However, For the apostrophe issue with uploading file, can you please check the settings from Downloads > Settings > General > Upload Settings as I image attached,
And for loading the category automatically please add the init=1 parameter to your shortcode, Thus I hope it will resolve the issue. please check and let me know.
Thank you and regards
If your credentials are ok. It should work properly. Please check your credentials if any space or any special character exist or not. please check and let me know.
Thank you and kind regards
Hello Bruno,
Hope you are well. And sorry for the inconvenience. The message is appearing it is a warning, nothing major issue. I think from your wp-config.php file WP_DEBUG mode has been set as true. For now, can you please set define( 'WP_DEBUG', false ); as false? Thus, the error will disappear for now. please let me know then.
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I have not directly access to the above email. Can you please share the file link here in a private reply. please check and let me know.
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Hello Ishan Bhandari,
Hope you are well. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to adjust the issue.
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You can upload and share your error log file from here, https://wetransfer.com. please check and let me know, if you have any queries.
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I have already talked with our developer. All pdf view is inside iframe, no way to embed them directly on page. It maybe possible, but need heavy customization. While viewing one of the PDF modals it loads much less script, please check this too . please check and let me know, if you have any other queries.
Thank you and kind regards
Hello Andreas Weimann,
The issue is creating from theme admin-icons-font.css file, please check my attached image too,
switching theme the issue disappears. please check related setting from your theme too if you can disable it. please check and let me know if you have any queries.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Please share the related URL. If possible also attach a screenshot. please check and let me know.
Thank you and regards
Hello Andreas Weimann,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I am talking with our authorities. After the update information, I shall update you on it. I hope you have understood.
Thank you and kind regards